Boston Pizza

Actually had a good experience here. Came with the family — 11 of us total. The waitress Amanda just «got it». She understood we had 4 kids so she took care of the kids stuff first (got them drinks and pizza earlier than the rest of our food. Pizza wasn’t super filling and just was healthy. Had a really good experience over all. Thanks Amanda

Went here with some friends after hanging out at Dave and Busters. We were all wanting some greesy food, such as burgers, wings, pizza, and fries, and decided to come here.
Didn’t seem too busy when we arrived as there were multiple empty tables and chairs. We were seated, asked for our drink orders… then everything just went downhill after that. We were ready to order our food, but our original female server never came back to us. After about 20 – 30 minutes we saw her tell a male server to take our orders. Not too sure if he was new, but he seemed really nervous.
It took us about an hour to receive our food. For such a long duration to wait when the restaurant is not fully booked up, I would’ve assumed our food would be decent. First of all, my friend’s order was wrong, but he said okay to eating it. Once he tried it, him and my boyfriend’s burgers were absolutely cold. ¾ of our foods were uneatable due to it being unappetizing and cold. I ordered some wings as my meal… which didn’t come until after everyone else’s because they forgot to ring it in…
Can I just note there were only about 5 – 6 tables seated out of the whole dining room area, but it took forever for a server to come to us? We could see all the female staff servers just standing around in the office or front hostess area, but our male server was the only one seen running around. Whenever we would ask for more napkins or some dipping sauce for my wings, he would always forget…
On the way out, we could no longer wait for our server to come back with the bill because we were waiting already for another 30 minutes for it. We decided to go ask the hostess at the front if we can pay there, and the two girls were absolutely rude. They heard that we had complained to the manager about our experience, then when our server came to the front, one of the girls had the nerve to speak to him in Spanish in front of us. Even the other girl offered us a mint on the way out, but gave us bullshit attitude when my boyfriend declined the offer and just wanted to pay.
The only reason why I’m giving this Boston Pizza a 2 rather than a 1 is because my wings turned out good and the manager provided us with a discount and one free meal because of the horrible experience.
Probably won’t be coming back to this location because of the terrible and poor quality of the food, as well as the horrible customer service that was provided.

Giant space, tons of TVs (if you’re into that sort of thing), and a decent variety of beers on tap, but what really captured my heard was 1) they were open till midnight on a Sunday, when many neighboring businesses close their doors at 10:00, 2) they don’t bread their hot wings, and 3) the service is stellar.
While the variety of beers on tap is enough to satisfy some serious discriminating tastes, there aren’t a ton of them. There are, however, some good whiskeys and vodkas behind the bar and of course the food is ridiculously good. Dillon was a lot of fun to talk to and very efficient and quick to respond to every request I had.

We came here to watch a UFC fight (Silva vs. Diaz in case you are wondering) and this place was pretty much our last resort.
I shared a large chicken BBQ pizza. The original crust was dry and tasteless. They were stingy with the toppings especially the chicken. Digiorno tastes better than this. Boston pizza surely needs to step up their game (pun intended) when it comes to food quality.
Service is alright and the waiter was very friendly. The place has the usual comfy diner booths. Free WiFi.
While this is not really a sports bar they do have TVs and a large projector and they do play PPV matches which makes it a last resort to watch a popular game where every other bar is full. But let’s make one thing clear, you don’t go to Boston pizza for the food!

There are certain employees who understand how to do their jobs in the service industry and some who really do not. My party decided to leave Dave and Busters and go to Boston Pizza because Dave and Busters was the worst place to get service. Anyways we walked into Boston Pizza where we were greeted and seated by the hostess. Only issue was she forgot to give this party of 10 any menus. :s I once worked at a Boston Pizza, so I thought to myself I can just relive my past and grab my own menus. I got a couple and handed them to my friends and greeted them «Hi my name is Jimmy, I will be your server tonight! Can I start anyone off with anything to drink?» This was probably the best service they were going to receive all night. It seemed that way when our actual waitress was unable to take down our drink orders and forgot many of our drinks. We all were quite unimpressed, until a guy named Derek stepped in and helped/​took over. He was a great server. Took down our food orders accurately and remembered who had what when the staff brought out the food. He was quite friendly and charismatic. He took our picture for the end of the night and jokingly took a selfie of himself to top it off. He definitely offset the rest of the bad service. Way to represent Boston Pizza Derek! Until next time, Jimstar out!

The food quality is just alright. They have added new items to their menu recently. I tried the fish taco for the first time and though I can’t say it was fantastic, it was good enough for a try. We also ordered mini burgers, which were so disgusting that we asked the waitress to return it. This place is only good if you want to go out and watch sports with a bunch of friends and just drink beer.

Somehow I get the same experience when I try and redeem legitimate coupons with BP.
Managers have no idea how to use their system, if you don’t pay attention, you might get charged for items that are suppose to be free.
Service is al-​right, food is below tasty grade.
I will take my business somewhere else.
I only went there because of their veggie burgers which this location don’t carry!
Avoid!

This store deserves ZERO stars, I ordered a bacon battered burger that was deep fried, the burger was so disgusting you could still see the individual grooves of the FAKE hamburger meet we’re so clearly visible, it was like a hockey puck. when I told the server that it was absolutely disgusting she said «well how come you didn’t say anything earlier» but didn’t even notice that I had not eaten more than one bite of the «food» they served me. It was absolutely disgusting, boston pizza has really let themselves go, I used to work for this company when I was a teenager, work on your customer service and your food… Seriously disgusting. No refund was offered or any sort of compensation, they really need a smack in the face wake up or they’ll go bankrupt.

I always wonder how boston pizza hasn’t gone bankrupt, as every location I ever go to there’s something wrong with either the food, or service. At this location, I found a big ass hair in my food. When I got the manager, he suggested buying me a dessert but I still had to pay for my pizzas which I took three bites of.

Every Boston pizza is the same. Layout and such are pretty identical in each location and as a franchise, the food is all the same.
I’ve never been a huge fan. Like many, I’ve gone for UFC fights until they started to charge for admission! The pizza’s are ok but not mind blowing in its originality. I actually prefer other pizza franchises that have better sauces. The pasta tends to be overcooked.
The burgers are good though. Order it with cactus fries — those are definitely worth it.
I find the service to be great. I’ve never had a bad customer experience, which does say something.
Tip your servers well!

horrible horrible food wayy to salty and i had the steak sandwhich. i asked for well done and i got a piece of charcoal that was overly salty. how can anyone not know how to cook some meat??:(((i am still feeling sick this morning with the worst stomach ache ever. if we weren’t in a rush i would’ve sent that piece of garbage away and left to have better food at subway instead… we asked for the food and bills and paid at one single stop cuz we saw how slow she was to even bring our food and drinks… i looove boston pizza usually but this location is super slow the waitress was lousy and never again will i go to this location… i overheard two other tables send their food back for being ridiculously salty and nasty so obviously the cook is prolly the dishwasher too…

I am that hungry and only order a starter size Fried Wings. The wings are fried golden brown and ordered mild with Honey Garlic on the safe side. They are not dried and tender.
Another appetizer that we order is Caesar Salad. It has Romaine lettuce tossed with garlic dressing topped with croutons. The drawback for this is our stomach do not feel alright for the night. Maybe the salad is not washed clean enough.
The Boston Royal of course remains its standard with smoked ham, pepperoni and shrimp.
Overall I like the environment and the spacing between the tables. One word of caution is if you are ready to order, catch the server or you will have to wait for quite a while. They are friendly and distant but too far to get hold of.

First time at this BP. Service was very slow, only 8 tables in the restaurant and it took 10 minutes for the server to come to our table. Server was not around to get refills on drinks. Food was average, I have had better for the price. Maybe the owner should attend to his restaurants instead of TV. This restaurant was slow for a Saturday night. I guess that tells it all.
Won’t be going back.