Yaletown Dentistry

Professional, always on time, they do the work and get you in and out. They also have a number of hygienists and assistants, all are good but if you have a preference I presume they can accommodate that as well. Worth an appointment and ask to see Dr Shana.

I’ve been going to Yaletown Dentistry for about 4 years now and have been nothing but pleased! In fact I’ve sent two friends and my boyfriend here, all of whom had good things to tell me after.
My dentist Dr. Lum is always very patient and professional — I have A LOT of anxiety when it comes to the dentist after having multiple painful experiences elsewhere, and will even get teary during a cleaning. Dr. Lum always makes a point to check in with me throughout my appointment, and explains everything she is doing so I always know what to expect.
Everything in the office is top of the line and they are exceptionally clean. I’ve always found the front desk staff to be friendly and definitely haven’t experienced the «up sell» that others have complained of.

I am very pleased by the experience i had with yaletown dentistry. The staffs are very knowledgeable and were very helpful throughout the process. The ambience is very relaxing and bright, which makes you feel very welcome. Overall a wonderful trip to the dentist office!

The receptionist was very rude and had an attitude. As we walked in we were not greeted as she was on the phone and when she was done she didn’t bother to greet us. She didn’t know how to claim for student insurance and told me it was up to me to claim it but other dentists had no problem claiming it. I just cancelled my appointment right there and she told me she could not rebook me. As if I was thinking to go there ever again after that awful experience! Save your time. Do not go here.

NOT RECOMMENDED!
The equipments were superb, people were «NICE».
I never had a dentist that needs two appointments to clean my teeth until I went to Yaletown Dentistry.
They did the cleaning for my lower teeth, and charged me for 3 scaling units, and told me to come back for the upper teeth, and they’ll finish the cleaning in my next appointment.
I don’t smoke, I floss regularly.
Is this normal? Am I crazy?
I’m not going to recommend this place because I think deliberatly not finish the treatment on time is not professional, and it is a rip off. I don’t want to say this, but I have to, because I’m not the only one who had this bad experience.
I never gave any bad review on Unilocal ’til now, but I really had a bad experience this time, and I carefully thought about it before I decided to write this review. I thought that I should share my experience with all of you, so that you won’t get the same surprise I already got.

I am an international student here and faced with an dental emergency. I called Yaletown dentisty after looking up them on the net. This is all I have to say. Thank you for taking good care of me. God bless!

Made me like i was part of their family. Aftercare was just superb. Will recommend anytime. Finally a good dentist.

Dr. Lalani and Staff are amazing !! My family and I have been visiting Yaletown dentistry a few years now and I recommend this place to all my friends and family. There is constant care right from the treatment to follow up. I’ve had Dr. Lalani personally call me after I’ve had 3 crowns done to see how I was feeling. This level of service surpasses any Dentist I’ve ever seen or heard about.

I went here for about a year and a half and have been very happy that I found a new dentist.
Issues:
1. I was treated rudely by the front staff.
2. They did not listen to me when I told them what was important to me — rather they tried to upsell me on procedures I was not interested in.
3. When I did relent and get a mouth guard it ended up fitting very poorly.
Would not recommend. Go to a normal dentist. That is unless going to a «„„cool““» place is what’s important to you.
Added bonus: They either complained or paid to have my previous negative review removed.

This is a great place. All the staff are friendly and the dentists are amazing. I’ve been going here for 6 years and that prettyuch says it all. They take the time to explain whatis going on and recommend treatment and not pressure you to make a decision
I highly recommend Yaletown Detistry.

Amazing service at Yaletown Dentistry. I had a tooth emergency and they were able to fit me in asap. I also had a dental checkup and cleaning and the service was by far the best that I have had at any dentist’s office.

Bad experience. NOT RECOMMENDED.
Insurance information was given to them before the appointment and not once we were informed that we’ll have to pay them up-​front in FULL.
Plus, they did an X-​ray that was covered by the insurance only once 3 years, they never bothered to check that such an X-​ray was already performed by the previous office, so even after the insurance claim comes back, quite a bit of the money we paid WON’T be reimbursed.
After a complaint we were given a cold «well it’s your responsibility to check before the procedure».
They lost 2 clients today.

Certainly not your average dental experience! After spending many years visiting dentists with cold «hospital white» walls, and unfriendly receptionists, and jittery dentists — Yaletown Dentistry offers a total change!
The dentists, hygienists, and receptionists were all very accommodating and friendly. The atmosphere was hip, relaxing, and inviting.
I’m not sure what one of the previous posters is on about, with their dislike of the music — personally I really enjoyed listening to music a little more modern, rather than the traditional «elevator music» that most dental places offer. After all — isn’t a more modern atmosphere a big part of why we visit Yaletown?
I usually cringe at the thought of my next visit to a dentist office — but now, I can’t wait to come back!

Everyone is always polite and I’ve never had an issue with any of the procedures, but for the love of Maude, please change the music!
I prefer early-​morning appointments (7am). On my last two visits, I was greeted with:
a) Disco pumping out of the speakers. I mean, I love Chic as much as the next polyester bell-​bottom wearer, but at 7am???
b) Horrible, horrible, horrible deep house music. My main man put it best when he quipped, «I feel like I should ask the person beside me if they come here often.»

Always as good experience for me. Dr Lalani is patient, very sweet, and supportive. (I know she’s lying when she says «Almost done!» and «It’s just a little pinch,» but it’s nice nonetheless.)
Just had major dental surgery there with a doctor they brought in. Four molars out, three of them wisdom teeth. A nurse was there, they hooked me up to vital monitoring and I got the IV sedation. All I remember is him saying «Okay, you’ll start to feel the meds in about a minute.» Next thing I know, I’m in the recovery room and it was all over. I don’t even remember getting the freezing needle.
It was as painless as it could have been.

After looking for a dentist for a while, I tried out Yaletown Dentistry. I was very unimpressed. Firstly, the dentist wore Flip Flops (!!), i had asked them to have my files transferred from my last Dentist, that didn’t happen, so had to have a number of Xrays and full head xrays, at the end, they informed me that I had to pay upfront for it all instead of them sending in my insurance. Completely unimpressed. After i let them know i won’t be going back I still get unsolicited calls from them, often well into the evening.
I’d avoid them.

This dentist was recommended to me by friends who worked in the area. My previous dentist retired. So I finally made an appointment here and went in. They wowed me with advanced equipment and showed my the inside of my mouth on the big screen with a camera. The staff was friendly but too casual for my liking. They suggested I do a number of things to my teeth that I thought unnecessary and even they seemed a bit hard pressed to sell. Not that shocking though.
The real kicker was having me pay for the appointment afterward instead of taking my (really good) insurance information and handling it for me like most dentists. They also forgot to tell me of this fact until after! I haven’t been back and I told them all this on the phone too.
I’d find a real dentist instead if you’re looking.

I had a horrible experience with this dentist. After never having a cavity in my life — I went here. After my first visit they told me I had 9 cavities. Foolishly, I believed them. The first set of fillings they gave me were extremely sore. For 9 months I complained to the dentist about pain in my mouth (I could only chew on one side of my mouth) before they finally agreed to replace the fillings which solved that problem. However, after this horrible experience (and only having 5 of my suposed 9 cavities being filled) I went to a new dentist. After thorough x-​rays and a check-​up, the new dentist told me I had no cavities. Please, if you go here and they diagnose expensive procedures, get a second opinion. I’m now out thousands of dollars and have permanent damaged to my teeth.

Dr. Lalani also diagnosed me with 13 cavities after being her patient for a number of years. I got a second opinion and was told that I had no cavities. She also convinced me to get porcelin veeners for my top 2 teeth that shifted somewhat after having braces as an adolecent. The veneers were put in crooked and shifted my gumline upwards. Avoid.

I think this dentist is definitely as good as it gets, seriously. It’s been a while since I’ve been to the dentist and I hate them! so i went in for a cleaning after noticing that i’ve been having bleeding gums — so to cut long story short and spare you the disgusting details, the staff here are super duper friendly. they gave me a headset to watch my fave tv show while getting my teeth done and conversed with me to keep me relaxed and comfortable. i have never been to such a no stress dentist before! the place is cool and funky and everything from registration to payment went super smooth (god i still can’t believe i’m writing a review for a dentistry)
ask for phil the hygienist if you ever need cleaning — he’s super good — friendly and makes sure you are in as little pain as possible! and if you need a dentist ask for Shaireen lalani.
looking forward to my next filling!