Weissach Performance

They could and should do much better.
For an established business with roots in the local automotive scene, Weissach should be working harder to be more customer-​centric.
Let me start with the good:
1/​They know their cars from a service standpoint. I have several 911’s that I have taken there occasionally, and for the most part they were able to isolate the problem and fix it.
2/​They are friendly and the dealership is clean and beautiful
3/​Their selection of cars are good, with a good range from classics to newer cars, but it does go in waves, sometimes their inventory gets a little weak, but there isn’t much turn-​over in inventory due to their high prices.
4/​The cars they sell are all in above average condition.
This brings me to the negatives:
1/​Their prices. They are marked up significantly. I understand that businesses need to be profitable, but if you are looking for a good price, this is definitely not the place to find it.
2/​They advertise their cars in USD, even in local craigslist ads. Although probably not illegal, it definitely leaves a bad taste in your mouth, when you get momentarily excited about a decent car and good price. Bottom-​line, list in both currencies if you have to.
3/​Their service rates have crept up as of late, and are no longer competitive. There are several shops with the same expertise, and much more reasonable service rates. I’ve now fully transitioned my service to other shops.
4/​They have no courtesy cars, at the rates they charge, they should. Again, not very customer-​centric.
5/​Lastly they could use a healthy dose of humility. Their is an aura of arrogance, and the occasional condescending tone when I am in there. Particularly when they are judging me by my shorts and t-​shirt, once someone knows that I am a collector/​enthusiast, the tone changes, and it shouldnt. They should be humble and friendly to every customer regardless of wealth, age, sex, because that is simply what a good business should do.