The Groom Room Pet Salon & Day Care

Super unhappy with this place. My poor puppy went in for a nail trim and they went all the way down to the quick so her paws are super sensitive right now. They didn’t even round her nails off like most groomers would and we can’t even fix it until her nails grow back enough that it won’t hurt her to do so.

I always bring my Morkie (Fluppy) here do some trimming, nail and teeth cleaning and i am always impress the Lady who always help me (can’t remember her name) she’s so nice and professional on dealing with my puppy especially it’s our first time having a puppy and don’t know crap about it but her and my vet have been there and gives us advice on what to do for our puppy. I made a monthly cleaning for her.

Joker, my little yorkie had been kicked out by 3 groomers & they all refused to finish cutting her hair. According to them, Joker keeps moving without warning & threatened to bite them. I did a lot of research & finally found the Groom Room. Jay Jay is extremely patience & understanding, he did have some challenges the first 2 times, however, now he is the only one who can handle this princess. I strongly recommend those who have a trouble dog give the Groom Room a try. Joker has been going to the Groom Room for a year and we are very happy with their service.

Groom Room is a great place to go for a groom. My dog loves her time spent with J. J, and she always comes back looking gorgeous. We do a monthly groom, and think every penny is one well spent.
I wish I lived closer though!

Cute place, service is OK. Seemed busy from the last time I went

I bring my dog here regularly for her grooming. She always comes home smelling wonderful. Her shedding seems to resume sooner than if I take her to a more expensive groomer, but I’m happy to bring her here for her monthly bath/​brush/​nail trim!

Went to Urban Puppy and was horrified. It’s the same price as Groom Room but it seemed like they just let a random person with no grooming experience give my dog a haircut. When we took her home, we noticed at least 5 of her nails were bleeding because they cut into the quick. Also, when we picked her up and saw the hack job, we didn’t tip. The cashier literally said, «Where’s the tip?» Yeah, I’m sorry but when you give my dog a bad haircut and cut her nails at the quick and cause her pain, you don’t get a tip.
I’m also not a fan of Unleashed. I went there once because Groom Room was slammed and couldn’t take my dog for at least a week (right before the holidays). The groomer was terrible. When we complained, he told us that that’s how my dog is supposed to be groomed. Really? Because that’s a first for us in two years!
Sorry for the rant, but this is why I LOVE the Groom Room. None of these things happen here. If I’m not happy with her cut, Jay will do whatever he can to make it look better (this has only happened once, and he was very understanding and professional about it). The rates are also comparable to other pet salons (Urban Puppy and Unleashed). Jay does a fantastic job, but the other groomer doesn’t do as well. So if you want a consistently well done job every time, request that Jay does the grooming. I also love that they don’t expect you to tip which I appreciate. I always tip generously but I hate it when some places automatically assume that just for doing a service, you should tip them. I love Jay and I wouldn’t take my dog anywhere else.
The other thing I love is that if you have to work or run errands, they can keep your dog until closing. You’re not required to pick her up within a certain time period or else they charge. So if you have stuff to do that day, drop your dog off early and pick them up after work. Did I mention there’s no surcharge for this? Which is great because I know of another place that does charge if you don’t pick your dog up within 30 minutes of them calling you that the grooming is complete.

Decent prices, and great service. Friendly staff and my dog always comes back happy! 4 stars!

Having zero interest in attempting to groom Turbo myself, I took him to here thanks to Unilocal.
The owner and staff are friendly and efficient. He’ll show you a catalog so you can pick out the hair style. As expected, some are pretty ridiculous looking, especially for Yorkie’s.
You need to book an appointment ahead of time as they are very busy. I dropped him off around 11am and he was ready around 3pm.
When I picked Turbo up he looked like a brand new dog, and happy to boot. What was funny is the owner tells me ‘maybe you should learn to groom him yourself. He was very fiesty and took 2 hours to groom’. That’s my boy.
I also used their doggy daycare service for some good doggy socializing. It’s pretty expensive (around $ 30 with tip), but I’ve never seen Turbo so happy.
Turbo approved.

This place is busy, busy, busy! I had to book my appointment almost a week in advance and when I got there the phone was ringing non-​stop. A good sign I think.
Awesome set up, you can see your pets being groomed through a giant glass window. Clean, organized. Big play area for the pets. Staff was kind and efficient.
My little cutie will continue to receieve her lion cut from The Groom Room.

The staff are wonderful. They take their time, and do a beautiful job.
The rates are reasonable, «full groom» $ 56. I will return for sure!
Kathy

This is the first professional grooming place that I brought my 2 year old Pomeranian after a HORRIBLE experience with Petsmart.
I found that my dogs haircut look alright but the one thing that bothered me was that he was crated after he had been groomed! (This was of course after they had renovated and had the play area). This upset me because since he was little he has never experience being in a crate before and so when I got him, he was quiet and hesitant for a few hours… makes me wonder if it was the crate or if they did something to him…

WARNING!.. Just brought our dog in for the Spring shave and groom and they did a HORRIBLE JOB! They obviously rushed the job because 1) They did a bad shave with bumps all over his fur but even WORSE 2) They cut his anus area with the clippers as he’d been scooting for days after the groom. I didn’t notice anything obvious until day 3 when the cuts had started to heal and scab! DO NOT GO TO THIS GROOMER AND STICK WITH THEIR COMPETITOR NEXT DOOR… Unleashed Dog Spa. I wanted to originally go with them, but they were’ booked all week… for good reason, they are way BETTER than Groom Room .
I called them to make amends but got nothing but «ohhhh, sorry» Bad business!

This is a great place to get your dog groomed. They are very professional and attentive to the dogs and the doggie playground is very cute! Prices may be a little high but worth it a clean groomed dog in return.

I love this place! I took my two Brussels Griffons there for their first cuts ever. Jay Jay is great, he took the time to go over every detail of the cut. When he had questions later in the day he even called me to make sure he was doing exactly what I wanted.
I’ve also taken them in for nail trims with the girls who work there. My youngest dog is EXTREMELY TIMID and is terrified of people yet she is fine when she is with the staff there. They are very gentle and calming for the dogs. I highly recommend this place.

My Goldendoodle received excellent care at the Groom Room. He needed a good overall trim but I wanted to retain the «teddybear» look and the owner understood exactly what I meant. A lot of trouble was taken during the 5 hours Gypsy was there and the end result was beautiful! I liked the way the owner talked to me afterwards about how the grooming went. I will be back! Attractive establishment with caring and professional staff. HIGHLY RECOMMENDED.

I have been taking my little furry guy to the Groom Room for about 2 years. The owner always remembers us and knows what to do, is consistent, friendly, and professional. My doggie always comes back looking like a million bucks. I like that they carry skin sensitive oatmeal base shampoos in their product line. The owner always takes into account what would look best for my doggie. Out of all the groomers I’ve been to in the past 11 years, The Groom Room is definitely the best experience and I would recommend it to anyone.

Rambo always comes home very happy, fluffy and smelling great:) I have never been to the salon as my husband always drops him off so I cannot comment on the location, but I hear it’s new and spacious.
Our poor lil guy has been to some awful places. One place cut his nails way too short and he was bleeding everywhere. Another place he came home with his tail between his legs terrified! Rambo always comes home from the Groom Room a VERY HAPPY dog.

I like taking my dog Mr. Snuggles to the Grooom Room. Since J.J.the owner moved a few doors down, the new place is even more spacious. This means for space for the dogs to play. It’s also bright, clean and modern looking too. Since I bring Snugs to J.J. on a regular basis, he keeps on file the specifications for grooming Snugs on file. This means he doesn’t have to ask me everytime. During the summer, I’d ask J.J. to cut a more fur off. After Snugs’ day at the salon, he smells really nice for the next few days.
His service maybe a bit more but you can leave your dog there for the whole day. So you can drop off your dog before work and pick him up after work. How convienient!!!

The Groom Room is a bright, pleasant salon. J.J., the proprietor
is very good with his work. He asks owners for specific directions
as to the desired grooming results. He goes over the whole body
and notes how you want each area to be groomed. And he follows through and is consistent.