Saladworks

This place is really hit or miss. Sometimes you leave with a decent amount of fresh food while other times you don’t. Also, the cleanliness of this place is questionable. The man making my salad saw a noodle in the vegetables and picked it up with his bare hands and put it back with the noodles which totally grossed me out.

I am a HUGE fan of customer service that goes above and beyond, especially when an issue arises.
This is what Michaela took the time to do.
Previously she had served me and had perfectly made my salad and sandwich. I was very happy .
When I had returned, unfortunately my order was not quite what I ordered. I’m picky and I have allergies, so when my order is incorrect
Often I can’t even eat it.
Michaela must of seen my last review because she personally contacted me in order to correct the situation.
I am happy to report she did everything possible to make sure my order was exactly right.
Thank you and I’ll be back :)

«Meh, I’ve experienced better» is perfect to describe this place.
I’ve gone here a couple of times with colleagues, not by choice but because other people choose to go here.
They never seem to be able to get my order right (seriously, how hard is it to make a chicken caesar salad with no croutons?). SO disappointing. The cashiers never seem to know what’s going on which results in overcharging.
I think that the issue lies in the fact that they pass off their customers orders to the next employee, and things get lost in the process (despite having a slip of paper that apparently tells them what’s going on?).
You’re better off going to another restaurant in the area and spending just as much money on a larger salad without the hassle.

I love the concept, I appreciate eating healthy. Be careful ’cause it does add up very very quickly and you will get a shock when you get to the til. I was underwhelmed by the food, however, the service is awesome. You win some, lose some. Lots of GF options.

As people who like to eat healthy and enjoy hearty salad, we were excited about this place opening.
Their food is average at best and selection limited but the what turned us off the most was their service. We won’t bore you with details of what all happened but generally they struggled to take our order, took a long time to get the «carvery» part of the salad done, and then gave one of us the wrong kind of chicken even though there was some discussion about it as we were waiting for it.
Overall they were extremely disorganized, rude to each other in front of customers and were not communicating with each other so we didn’t get what we ordered at the end and had to repeat our order several times at the till. The whole experience would only have been acceptable if they had just opened a few days ago.

Undercooked then overcooked.
We stopped into the new Saladworks in Yaletown for a quick bite. We went with the Napa Steak Salad and the Maple Salmon.
The salmon was still raw when first served so we sent it back. Second time around it was so dried out you couldn’t eat it.
The meat in the Napa Steak Salad was literally burnt dry.
The young fellow working was friendly and offered a dessert for my girls trouble and that was appreciated.
Unfortunately, for the price we paid we expected a lot more given the many options in the area. The salads were simply sub-​par and for the most part, flavorless.
Hopefully these are simply growing pains since they are new to the area. If they want to compete they will have to significantly step up their game to compete with the flavors this area is known for.

Perfect for the picky! My friend and I happened in for a quick lunch and were very impressed. I had the $ 8.95 deal half-​salad and small soup — Greek salad and Chicken tortilla soup. Greek salad was awesome with super-​fresh crunchy local lettuce, avocado vinagrette, lots of feta, lightly pickled onions, and tons of good kalamata olives. I agree with another reviewer, bigger chicken bits would have been wonderful in the soup, and why not throw on a few tortilla strips for texture! My friend has multiple food restrictions so was delighted to be able to make her own salad with legumes and her favourite veggies. Friendly staff, grilling proteins to order, and happy to give my friend an extra serving of avocado vinagrette to try. China plates and real silverware make it feel much more expensive! We’ll definitely be back :)

Well, on paper it sounds like this place would be a great alternative to all the other low quality «fast food» places, but sadly Saladworks fails to impress or even meet the expectations that I’d have for any run of the mill chain store like Tim Hortons or Subway.
The first time I went there I ordered a make your own salad. Right off the bat it was if my asking for this option was a huge hassle them and I had to repeat myself several times while ordering as I could barely hear the salad maker.
Looking through the topping options I was amazed at how dirty and disorganized the display was, plenty of cross contamination going on here and the case itself was covered in fingerprints. I also noticed that the «grilled» chicken was left out sitting on the counter and it was simply reheated when I asked for chicken on my salad.
As far as the staff were concerned the place was totally understaffed and they appeared to be stressed out. Upon going to pay for my salad I was suprised by the cashiers total lack of awareness, I had to repeat myself to him a couple times, telling him which salad was mine. When I ordered I requested for it to be take-​out and it was on a plate so I needed to let him know again that I had asked for it to go. In response his tone of voice was curt and rude and his accent seemed fake as if a joke was being made at my expense.
Needless to say I won’t be going back nor would I recommend this place to family or friends. In the end what you pay and what you get are two totally different things. As bad as this sounds for the price I would’ve been better off going to the Subway near my work instead as I at least know what to expect.
Total let down.

Place is pretty dirty, salad wasn’t tasty, parmesan cheese is rubbery crap, croutons are cheapo garbage, lettuce was wilted, chicken breast was not as much ‘carvery fresh’ as reheated to order.
Horrid setup meant I couldn’t hear a word the salad chef was saying as she was assembling my salad.
Kind of a Subway vibe without it being delicious and not mega cheap.
I brought it to my office, ate it, and sulked.

I went there last night for a quick hot summer dinner. I brought a Bently signature salad and its was great. The veggie and meats are fresh and chill. It’s a wonderful salad bar idea in Yaletown (unlike the pick your own salad and weighted scam) and it will be a great place that I will frequently visit.

Update on my last review, after trying other salads, SaladWorks has bumped up a star in my book. Always friendly service and they do try to move the line quickly. One of my go to places for a quick healthy lunch to go.

Great salads and sandwiches. A little pricey for a take-​out lunch place ($ 11 for a salad & sandwich) but in this case you get what you pay for.

It’s a bonus star for me simply that they sure know how to turn a basic salad into something exciting, and better – that’s marketing for you. find the ingredients better than a Subway, esp. when you’re in Yaletown.
Not to mention it’s a casual date-​worthy place; more modern feel to it, brand new construction.
Major difference here compared to others is they have more grilled options and the fact most of their stuff is sourced out locally. That sounds healthy and good for our BC economy ;)
They have a list of local farmers they use up at the front.
Believed they’re closed Sundays.

The amount of greens in all the salads is way too much. There are only paltry amounts of healthier veggies. Once I had salmon as protein and it was tasteless. Another time I had steak and it was cold red rare in the middle despite requesting medium. Do not recommend.

This place is great! If you want a healthy lunch or dinner. I would totally recommend it. I’m a really healthy eater and love how you can pick out what you want! Ingredients are super fresh and the salad I had was delish! I had one with prawns, but I can’t remember the name of the salad. Check it our if you are in the yaletown area, as it is very inexpensive compared to other pricey restaurants in that area. Perfect for a quick, healthy, inexpensive lunch or dinner!

I’ve gone here for lunch already 5 times since they opened a month ago! It is the perfect place to grab a quick, healthy and delicious lunch. I work a block away, and already the staff remembers me and are super friendly. The restaurant is clean and casual, but the nice trays they serve their meals on resembles a more upscale eatery. The carvery salads are awesome as they use local freerange chicken breasts from Abbotsford. Tons of local produce, and soooo many toppings. The display case is beautiful showing all topping and replica’s of the salads. The Malibu chicken is my favorite and and also awesome is the Asian Steak Salad. I have yet to try their sandwiches, but my friend had the Mediterranean chicken sandwich and raved how good the bread was. The prices are totally better than anywhere in the neighborhood, ranging from 7.99−10.99 for a salad or sandwich. I used to go to Salad Loop to grab lunch but this is 10x better and way cheaper as it’s not done by weight. I hear they are getting a patio, but for now the benches outside make for a nice outdoor lunch if you can score one or right across the street is Yaletown park.