Novo Furniture

Fantastic customer service!!! Free delivery of two chairs to our home and a bottle of wine was included because of a change in delivery day (to an earlier day!) I’ll be back in the future and I highly recommend to my friends and family!

I’ve been on the hunt for a perfect chair for my desk for MONTHS. On my first night in Vancouver, I passed by the store and saw the chair I wanted (needed), a replica of the Eames dowel leg chair. The store was closed but I made it a point to return to inquire about the chair.
I saw online that the chair I wanted was on sale at a very reasonable price and was ready to go in to purchase, but upon returning, David (the owner) told me they didn’t have any new chairs in stock. However, he had a «damaged» one available at a discount. The «defect» was hardly noticeable and didn’t affect the chair in any way, in either appearance or functionality. Further reduction on top of a sale price? SOLD!
David was funny and offered impeccable customer service. The chair was definitely the best souvenir I brought back home across the border! :) I highly recommend this business.

We had our couch made here for our new place.
It was a great experience from when we walked into the store. You get to choose your couch style, size and customize fabric and legs. The knowledgeable owner helped us figure out what the best fabric for us would be (puppy friendly!). 7 weeks later we got a call that our couch would be ready for delivery. We were going out of town so they accommodated a delivery a couple weeks later, no problem.
The delivery folks arrived on time and treated our couch like their own. They go it installed, unwrapped, and made sure we liked it before they left. And they gave us a bottle of wine!
Love it! Next time we need a new couch I know where we are going :)

I was really pleased with the way David treated me the moment I walked into the store and said I needed some Eames chairs. He was perfectly communicative on which styles to look at, and allowed me to take two different concepts home to see how they would look at home. I would recommend dealing with Novo at any point — support a solid local small business!

Dave the owner is just a really great guy. I have bought two couches from him and he has never been pushy, and always helpful. He has a very good selection and the prices are in my opinion reasonable for the quality of furniture (which I believe is also all locally made). I would buy more furniture from him in a heartbeat and recommend him to my friends.

Super great customer services and prices. Very nice, modern furniture. We got four Alexandra chairs for our dining room — super comfortable! Free delivery and lovely lovely service. Highly recommend!

I highly recommend Novo to anyone and everyone who is looking for great furniture at a reasonable price backed by amazing customer service. David Bond the owner has to be one of the most friendly and easy going salespeople we have ever met. My wife and I had spent a long day shopping at pretty much every furniture shop in Vancouver and regardless of our effort we failed to buy a single thing for our newly renovated home. It was the end of the day and we were tired of shopping and even more tired from the sea of crappy sales people we had encountered so we decided to call it quits. Luckily on the drive home we happen to pass by Novo on Main St so we stopped to have a quick look. We were over the moon by the selection of great products and by the friendly service that David provided us and we left with 4 dining room chairs that we absolutely love. Next on our list is a custom sofa which we will definitely be buying at Novo. Thanks David & Novo, You Rock!

This is a great furniture store! In our effort to «Keep up with the Joneses» :P we got four white Cairo dinning chairs, a black Alexandria chair, and a white Luxor rocker. We love them and the pricing was exceptional. But the best part of Novo is David Bond, the owner; this guy takes customer service to a whole new level. Let’s just say he takes it all the way up to eleven :)

Outstanding. If you want the mid-​century plastic chairs then go to Novo Furniture. We found that the prices were the best in the city by quite a bit. Add to that the awesome service and there is just no reason to go somewhere else. The owner dropped them off at our house! Plus the store has a wonderful energy.

Come and sit down on my stylish and comfortable new couch and let’s talk.
Novo Furniture is the place to go if you need a contemporary sofa in Vancouver.
Bond, David Bond is the double O-​Owner/​Operator extraordinaire and no slouch potato. He will help you find what you need — fast and courteously.
My husband and I were chaise-​ing a specific (and seemingly elusive) wide-​arm sectional (the better to set our iPads, iPhones, remote controls, and laptops). Not only did Novo Furniture offer it on their website and showroom floor, but, even though we walked in just under the wire for closing time on a Sunday, David didn’t rush us at all. He listened carefully to our criteria. He offered us the choice of hundreds of fabrics. However, when we expressed interest in the upholstery on the floor model, he offered one he had in stock to be delivered to us within 2 weeks. And, it was, along with the wine — and Diet Coke! — of our choice. I have lived in four countries and two continents, and that is the chair-​iot land-​speed record!
Also helpful, especially for those of us new to the country (and lacking a Canadian credit history), they accept checks. Best of all, it was made in Vancouver! Or was the incredible price the best part? Novo deserves an SO = Standing Ovation — or should it be a Sitting one… I’ll just have to sink into my sofa to think it over…

After moving into a new apartment on Main with absolutely no furniture, I happened to stumble across Novo Furniture. Although I had been planning to shop around, I ended up falling in love with a set of Eames replica dining chairs and a sofa/​chaise. After sifting through a pile of 100 or so possible fabrics and sofa legs, I made an impulse buy that I wouldn’t regret! The owner, David, quoted me a period of 4 – 6 weeks for the sofa, but I was happily surprised that it was ready in just 3 weeks. I’m sitting on it right now and it’s as amazing as I remember! Now that I’ve shopped around post-​purchase, I can confirm the prices were very fair (I saw the exact chairs that I paid only $ 95 for for $ 185 elsewhere). As a bonus David threw in 3 bottles of wine and a set of the accent pillows that he saw me eyeing! Really, my experience here could not have been better. Service and quality is top notch — shop here and you won’t be sorry!

My husband and I were looking for a brand new couch for our new place. We visited Novo Furniture because of a glowing recommendation. We made the right decision!
David, the owner, is extremely helpful, friendly, and patient. We must have looked at every fabric sample they had (must be in the hundreds) and sat on their couches dozens of times.
The store is nicely laid out with contemporary options. We settled on a beautiful grey sectional called Jacob. It arrived within three weeks, less than the estimated six weeks. Not only did we receive free shipping, we also got two bottles of wine, a white for me and a red for my hubby, with the delivery!
We’ll most definitely buy from Novo again. Highly recommend!

I’ve passed this store many times, but never got to go in, so when I finally did it was a great surprise. And I was glad I did. Not over priced, and still innovative, the sofas and accessories are very European, comfortable and functional. The staff is ready to help you at all times, giving you suggestions and matching your taste with a desired price point. The sofas are very comfortable and I loved their chaises that moonlight as coffee tables. It is a bit pricey but worth it, all of a few thousand dollars for it.

I walked past this furniture shop many times but I didn’t go in because I thought the prices would scare me and I’d become depressed if I looked at all the beautiful items that I could not afford. However, having just moved into a new unit down the road I decided it was time to start searching for some new furniture to match, so in I ventured.
To my absolute pleasure NOVO was filled with great pieces at very reasonable prices. There were gorgeous dark wood coffee tables, inexpensive modern lamps ($ 65), and an incredibly comfortable velvet covered sofa complete with a square «coffee table ottoman» and chaise. I have to admit however, that I think this sofa was the most expensive item in the store at about $ 2400.
The owner of the store, David, was a lovely guy and an Aussie, so we got along well. He was helpful and friendly but not at all pushy and I never felt awkward in the store, even though I was the only one there.
Come to NOVO if you’re looking for a stylish sofa, coffee table, or lighting that won’t break the bank. You’ll be very pleasantly surprised.