Muse Hair & Beauty Salon

William is good, gives his best to explain how my hair will turn out with the new highlights. I am satisfied with my hair but just a little too expensive for me. $ 70 for each prehighlights, $ 80 for highlights, $ 60 for cut…
I will probably go once a year to pamper myself.

So my hair is naturally very very curly and fizzy. My chance of having a nice hair out in vancouver is under 0. So decided to get Japanese straightening. My hair strands are super thin. So Sally did my Japanese straightening and i came home and it went alllllll curly. Long story short poor Sally worked on my hair every week almost. She went wayyyyyy out of her way to fix my hair. Even last time I was there she was not willing to give up on me, but i found it so unfair to her for the time she puts in. The best of all is her attitude. Not once the warm smile left her face. She cared so much and even dough she is young, she knows exactly what she is doing. If i go back again its definitely because of her. I am willing to travel 1 and a half hour just because of her awesome personality and professional work she does. And you see the love in her face. I strongly recommend you to see her.
Thanks Sally! You are amazing!

This is the best money I’ve ever spent! I am white and have long curly/​wavy hair that instantly gets frizzy when I step out in a drizzle. As it often rains in Vancouver, doing my hair was a losing battle. After reading many reviews, I wanted an expert and chose to get a Japanese hair straightening treatment done by Tomomi at Muse.
Tomomi trained in Japan and has many years of experience doing these perms. She expertly judged how long the straightening chemicals needed to be left in my hair. The result is that my hair is pin straight and looks super healthy. I am really impressed by how glossy and shiny it is. I went running in the rain yesterday and not a frizz in sight! All of my hair prayers have been answered!

First time here and won’t be the last, excellent appointment! The best hair wash experience ever, the chair was so comfortable, the back massage feature, a bonus! From consult, haircut to finish, William was very good, my hair looks and feels great, thanks!

i love that this salon uses the Bumble and Bumble products. Ive been here twice now and both appointments I had were wonderful. I’ve first had Sally cut my hair but because she was booked the second time I went, my second stylist was Kazue. Both stylists really listened to how I wanted my hair did and made necessary suggestions to me as well. Both times my hair came out exactly how I requested it to be. I have been to many hair salons but many times the stylist would feel the need to do my hair their way — this was definitely not the case here.
Point to note, they also have a reward program for the amount you spend to use towards future products and services.

My go to hair cut place and the one I recommend to everyone. I started here using a social shopper coupon and have gone back many times after; and when they have the deal again on social shopper, even returning customers can use it!
I always ask for Tomomi for my hair stylist; she cuts the bangs the way I want them to and layer them properly! Also love her hair blow drying skills! I always leave with bouncy, shiny hair!
There is some parking in the front, I usually take the Canada Line, get off at Broadway City Centre, then walk around 7 minutes up the hill on Cambie.

Still fantastic!
Misato is the best I’ve ever had.

Pretty awesome place for a haircut near my work. Reception was quick and friendly to direct me to my stylist (sally) and offered drinks and a seat.
Sally did an awesome job with my cut and her massages were amazing! I also like how she doesn’t use clippers for my sides and cuts everything which adds some nice texture. Awesome conversation and incredibly friendly.
Probably going to be my go-​to hair cut place from now on.

I just moved to Vancouver and tried out this place based on the great reviews. I absolutely loved it. My stylist, Misato was super nice, friendly and patient and took her time to give me the look I wanted. She did exactly what I asked her to do… Didn’t really give much of her own suggestions but that’s probably because I was pretty set on what I wanted. Will be going here again!

I’ve been to Muse several times and for the most part, have had pretty good experience. My preferred stylist, Misato, is generally on time, very pleasant, and listens well. She is very friendly and will will go to length to help you achieve the look you want. I enjoy the hair wash with the scalp massage and the gentle body massage from the massage chair, as well. The place is clean and relaxing, so overall, it’s quite a pleasant experience. The parking out front helps, and the tea/​water they serve is a nice touch, especially on a hot summer day.
I’ve bought a couple of Groupons but unfortunately, my stylist is not taking Groupons and also, she recently raised her fee, which is now at the level of other fancier (higher priced) salons. I will have to try out the other stylists and hopefully my experience will be as positive as what I’ve had with Misato. I will probably go back to her, probably, after I use up my Groupons. If I find another great stylist, all the better — always good to have a back up in case Misato is not available for whatever reason. I do hope I don’t show up on the day of my appointment and be sent away because that stylist has had the day’s «quota» of Groupon customers!

I had my haircut done by Kapo and I must say: Super amazed. She did a great job, had a bubbly personality and was so much fun to talk to! Even though I had a Social Shopper, she did not treat me any differently and I felt very welcomed. I think my search is finally over and I have found a new stylist and a new salon that I will continue to go to and ask for :)

They are fantastic here. I’ve see 2 different girls here now, and I really liked both of them (Tomomi & Kazue). I’ve had 2 haircuts and 1 up-​do, and I’m impressed with their skill and wonderful customer service. Their hair washing station can’t be beat, I mean that have massaging chairs that fully recline with a foot rest!!! The will continue to get me business for years to come :)

I’ve been going to Muse Salon for a couple of years now and I love their haircuts and service. Misato takes her time to find out what you are looking for and does her absolute best to make sure you are happy. Reception is warm and courteous, and refreshments (such as tea, coffee, water) are served during your treatment. I always leave the salon feeling great about my hair and time.

I have been a regular customer at Muse for over 4 years. I see Sophie and she does a great job. I love the scalp massage and the cuts. I like that they use Bumble products. I always get compliments on my hair. Thanks Sophie! I highly recommend Muse. The receptionist is very friendly.

Thank you Tonomi! I was so impressed by your professionalism, friendliness, attention to detail and your desire to give clients the hair of their dreams!
Tonomi asked and listened to what I wanted which was: keeping length (not cutting off my ombré ends), tangle free and easy to curl hair. My hair is exactly like the picture I showed her. She is a perfectionist and really went the extra mile with styling. I felt like I was in heaven during the wash and massage. I really appreciated how she sensed when I wanted to chat and when I just wanted to relax.
I’m so happy with my hair, it’s so weightless and yet looks so full (not grossly thinned out/​whispy ends like I was afraid of)
The salon is modern and clean. 4 free parking stalls in their own lot. The hair wash stations in a separate area have back massage chairs and the ceiling lights don’t blind you while getting a wash/​head massage. Great touch.

I came in with the intention for an all over trim and was seen right on time. I was told it would be about half an hour. I had both a cut and an oil treatment in just under an hour. Was I not given enough time and attention? I recall the head massage lasting a lot longer during my previous visit. My stylist barely said two words to me even when I asked questions (basically 2 questions with 2 one word answers). Sure, efficiency is great but I left with the feeling like I was a nuisance. There wasn’t even any product put in my hair. The cut seems to be working for me and I appreciate there was no attempt to up-​sell but I was just s number.
They have their own parking lot.

I’ve been here a few times before and given a great review but my most recent experience left a bad taste in my mouth.
I booked an appointment 1 month in advance and at the time I booked my appointment, I let the Receptionist know that it was for a Groupon. She advised me that Groupons were not accepted on weekends (which was fine) so I booked in for a weekday appointment.
When I arrived for my appointment however, I was advised that my Groupon could not be accepted because Senior Stylists only take in 1 Groupon per day and a previous client had already brought in a Groupon for my particular hair stylist. I was told to either rebook for a different day or someone with less experience could take me in. I was ticked to say the least. I booked a whole month in advance and I explicitly stated that I was coming in for a Groupon and to arrive and say that they couldn’t accept the Groupon was extremely frustrating.
The way the Receptionist handled the situation was very poor. There was no apology and she just tried to blame the previous client for not telling them upfront that they had a Groupon. I understand it’s not her fault but they still should have taken me in with my requested stylist knowing that I booked in advance and gave proper notice.
Sadly, I’m so annoyed by the experience that I’ll be going elsewhere. I enjoyed my hair stylist but this recent experience has seriously put me off!

I love Muse Salon! I personally go there and send all of my clients there to get their microdermabrasion and eminence organic skincare facials. It is a skin saver! Lale is the best esthetician I have ever gone to and I will be loyal to her for as long as she is in the business. I will be sad the day she stops =[ I also love Sophie who has cut and dyed my hair a number of times. A great salon!

I came in for Japanese straightening (permanent straightening) + haircut, My hair stylist was Sophie.
I’ve been doing permanent straightening for more than 15 years, but since I came to Vancouver I haven’t found a good salon for it. It’s hard to find salons that offer this service and, when you find, it’s hard to find reviews for it. I read one review on Unilocal for Muse and decided to try. My hair is super curly.
I’m very happy with the results. The receptionist and the stylist were Asian, but both spoke clear English, which I find it’s one of the hardest things when going to hair salons in Vancouver. I want to be able to be understood and it’s really difficult when the stylist need someone translating what you say.
Sophie definitely knew what she was doing. I had bad experience with people not using enough product (for Japanese Straightening) or putting too far from the scalp, so the roots would curl after, but at Muse I had it perfectly done. My hair is super straight now.
The hair cut was fine too, nothing special. Scalp massage was really relaxing, the salon is nice and clean.
I gave it 4 stars because I found the japanese treatment too expensive. $ 200 just for the roots (the website says $ 150, but it’s outdated). Some salons do free haircut included on the treatment, but at Muse I had to pay an extra $ 50 for it. All in all, I found it expensive, but I’m really happy I finally found a place I can trust.

I went to Muse for the first time recently and… NEVER AGAIN!
1) The scalp massage I received was LITERALLY painful. I, no joke, thought to myself «am I going to have bruises tomorrow?» It was very disappointing and extremely uncomfortable– thankfully it was only like 3 – 4 minutes long.
2) My hairdresser did not talk the entire time. He asked if he could get me some tea 2 times during the entire two hour appointment and that was seriously it. I tried to make some small talk by asking him about his day, his job, etc. But he was not having it.
3) A deep condition and a hair cut took over 2 hours. Huh? I went in at 4 and didn’t get to leave until about 6:30. Three people came and left during the time I was there. Very unusual.
4) I asked for a trim and to add a few layers… not get rid of all the volume in my hair! He thinned out the front so much that it now dries in a weird curve shape :(and he got rid of SOOO much of my freshly done ombré!!!
Overall, I am very unhappy with my hair– it honestly would have been better to just leave it as it was. I should have said something during the appointment, but I felt extremely not welcomed in the first place since he refused to talk to me, so I just sat there hoping that it wasnt going to turn out terrible. Regrets :(