Mid-Main Community Health Centre

Last December Dr. Lee extracted my wisdom tooth without checking my medical history. She didn’t make sure the surgery went well and just sent me home intensively bleeding. I ended up in the emergency and then in the intensive care unit. In addition, Dr. lied in my medical chart. I was trying to contact the clinic, but didn’t get any satisfactory reply from them. This clinic has the worst customer service you can imagine. They don’t provide any emergency contacts, don’t reply to the customers and don’t even care when their doctor injures the patient. After 9 months, I still didn’t get any reply from them, or even an apology from the clinic, or the doctor. I had to file a complaint with CDSBC to make them aware of the unprofessional actions of the doctor. There is an ongoing investigation with CDSBC. Just stay away from that clinic.

Seriously, Dr Gary Wong is the best in the business and the most honest guy — not just dentist — I’ve ever encountered. I’ve seen him since I was a kid and highly recommend him.
The staff here is also pretty friendly for the most part — as we all know, for some reason, a lot of dental and medical practices employ very unhappy, pouty front staff with attitude, and the front staff here aren’t like that at all and are very familiar with insurance coverage and what to look out for when booking your next appointment. They are also very thoughtful and mindful of grouping appointments together as much as possible, so you and your family don’t have to take multiple trips.
Seriously, one of the best dental practices in the lower mainland and they are honest. Their fillings last a lifetime (well, I guess I wouldn’t know that yet, but my fillings from 15 years ago still have not chipped or given me any problems). Dr Wong will not tell you that you need this or that unless it was really necessary.
This is a NFP organization so please donate and support this practice, if you can!

I did my fillings with Dr Nina lee, and I was in lots of pain after a month. She kept blaming me for not biting hard enough during adjustment when it was her incompetence that messed it up. When i complained about being in pain she said I was «arguing with her». Manager Jeannie Villaneuva was uncaring and flippant in her attitude and would not offer a refund. Stay away. They are very unprofessional and uncaring.

I went here for a good cleaning and dental work with Dr. Wong. My hygienist was very friendly and did an excellent job. Dr Wong did a few fillings and they all went smoothly. He ensures that you are comfortable and not in any distress. The front staff are a bit aloof but thats normal MOA behavior.