London Drugs

I’m not sure whether the manager of this London Drug needs to retrain his staff or implement a drug testing policy to address their incompetence. Both strategies may be needed.
If you are thinking of getting passport/​immigration photos taken here, don’t. My application just got rejected because the photo didn’t meet the specifications, despite London Drug photo lab supposedly offering a passport photo service. The man that served me had zero customer service skills and was very, very strange so I’m almost not surprised this happened.
If you are thinking of posting a parcel here, don’t. They will quote you a ridiculous price. You will say ‘are you sure it costs $ 85 to send a small, light box of chocolates to Ireland?’. They will say ‘yes’. You will leave, deciding to either eat the chocolates or try somewhere else. You think you better not eat your friend’s gift so you take the parcel to a Shoppers Drug Mart post outlet who quotes approx $ 30. Still ridiculous (bloody Canada Post!) but a lot more reasonable than $ 85. I worry about how much people are being overcharged at this London Drug post shop.
I love hanging out in London Drug stores generally. I don’t know why, I’m just weird. But I won’t be using this particular one in future.

Any London Drugs that I go to when they say 1 hr photo they don’t mean it. It’s pretty much false advertisement. There is no such thing as 1 hr photo. I hear it all the time that there are x amount of people in front of me and would take like 2 hours earliest. Well I got them to rush it for 1.5 hrs. But there are no guarantee. It’s pretty slow service. London Drugs staff can be rude at times.
They have good photo finishing but it’s just annoying how the advertise 1 hr photo when it’s not even close. No such thing. I mean why would they put up such a big sign saying that when it’s not. Such liers.
I never find the prices that great at London Drugs.
This London Drug is close to
My work and home it’s like in the middle. But again it’s also the least busiest London Drug compared to its closest one on Cambie.
There are free parking so that is a plus. Won’t come here unless I have something that I really need

I stopped in early this morning to grab a hairdryer and the nice lady at the checkout let me know that Revlon had a deal on for some free eyeliner. The store is always clean, they have good sale prices and the staff is friendly. I like the option of having a self check out as well. I recommend London drugs over Shoppers Drug Mart on price, service and selection.

This review is for their pharmacy departments; note that this review is coming from an allied healthcare professional. I’ve been in both the London drugs on Robson at Bute as well as their location on West Broadway near Arbutus.
I find their pharmacists relatively unfriendly and not very helpful/​knowledgeable when I ask questions, which contrasts sharply with the service I’ve received at the downtown Shoppers Drug Marts (Davie & Coal Harbour locations)
My most recent experience was at the West Broadway location. I made the mistake of asking a pregnant Asian pharmacist about differences between iron supplements, bioavailability (test question, I knew the answer), to compare & contrast between the available supplements and for the pharmacist to make a recommendation comparable to the supplement I had taken previously. Getting information was like pulling teeth. She was obviously not in a good mood, not entirely knowledgeable about a common supplement, and, despite my offering the dosage & type of iron I had been taking previously, somehow unable to recommend which supplement would best match it. At the end I chose the supplement, which she handed me and then just *walked away* and did other things behind the counter while I stood there, surprised. I stood there for a few minutes waiting to pay, until she looked up and noticed I was still standing there.
So… Just go to Shoppers. Especially the Coal Harbour Location (I’ve been going there for years). Their pharmacists are outstanding, incredibly nice, and go out of their way to assist you!

Good location, bring change for parking, don’t buy electronics

Newly opened. Nicely spaced and organized. I came in here the other day ’cause my thighs were itching from the new laundry detergent I washed my clothes in. I bought a grease free formula for under $ 5 = happy thighs. The line up was long ’cause it was the holidays (everyone buying gifts and candy).

Love LD, maybe I was spoiled by the two other areas I lived in as they had great LD’s, but this location could use some help. They have some unhappy staff who I’ve seen be super rude to customers, not sure if it’s a training issue or management issue, most of the staff is great.
It’s almost impossible to find staff help if you need it, when I’ve needed assistance taking something down from a top shelf or looking for items, have waited over 30 minutes each time; front desk was great about calling for them, but more staff is needed. Ditto in the computer department, took a while to get assistance.
Twice I’ve been there to buy larger items that the website listed as in-​stock, only to find they were out (staff was good to check, figured it was an inventory issue as entire cases were missing).
I still frequent this location as it’s nearby, and keep my fingers crossed that things will improve.

SHAME!
They are making pots of money, and you can’f find a sales associate in any department.
Yes, they have much better prices on many things, but I am willing to back go back to Safeway, because customer service @ London Drugs in NOT acceptable!!!
It is not worth the angst!

I do like London Drugs, and try to visit one each time I visit Vancouver.
They have a lot of good tea and foods that I take back to the states with me.
Plus they do not charge me for a bag, if I do not have my forever bag with me.
They have some really good sales, and they carry almost anything you could want or need.
However, my only complaint is the customer service. Sometimes the people working there are fantastic! But, as this visit, they are nasty creatures.
It was not just me either our cashier was rude to. The woman in front of me was actually treated worse than we were.
But, Jesus don’t let the devil steal my joy. I guess everyone is not happy all the time. This is true. I still like the store and I will still go back there.

One of my favourite ones, it’s less busy than the Kerrisdale, and more spacious, better lit underground parkade too.
Good location when I’m at the Fitness World next door and also needing to go IGA which is right beside LD.

I like to buy things at London Drugs especially the items on Sales.
They carry a lot of flavours for nature’s path organic cereal and granola were on sales $ 7 for 2 or $ 3.99 each which much cheaper than Choice.
BE a smart consumer, just check out the weekly special and get things here.

I have purchased a bit of everything at this particular London Drugs: an LCD tv, a camera, passport pictures, toner cartridges, kitchen appliances, small electronics, housewares, office supplies, holiday decorations, toys, dog supplies, health & beauty supplies, cosmetics, food, vitamins, greeting cards, books & magazines, bus tickets and prescriptions.
Their prices aren’t always the cheapest but there is something to be said for being able to purchase almost everything under the sun in one location and getting free underground parking to boot. Customer Service is consistently quite good and a lot of employees, particularly in the camera and electronics departments, have gone the extra mile for me. The store is popular, therefore quite busy, so lines at the cash registers and in the pharmacy can be longer then I would like.

STORY — IF CHRISTIAN GOES TO LONDON DRUGS — INSPIRED BY: IF YOU GIVE A MOUSE A COOKIE
Personally, I never ever ever go to London Drugs. It is so much easier and cheaper for me to get the things I need from other stores.
However, from time to time, I go into London Drugs.
And if I go to London Drugs, I most likely have to go to the Post Office or to grab something quickly.
And usually, if I go in to go to the Post Office or have to grab something quickly, then I have to get a $ 21 pass for the Transit.
When I get in line for the Transit pass, I have to get a Dark Chocolate Aero bar that they sometimes have in the front.
And, if I get a Dark Chocolate Aero bar, I usually will have to get another one to share with Kwokmun.
If I bring home one to share with Kwokmun, then he will most likely want me to go back to London Drugs.
THE END
BTW — The staff are always nice.
(10÷30)