Kirei Cleaning Services

This is what we call «professional» great sevice each time. Reliable too!
Best I’ve ever used.

This cleaning company gets 5 starts because :
–The team that came did a great job. I came home after 1.5 hours to a clean nice home. Thank you ladies !
–Convenience !
Mindy was easy to communicate and deal with. I’m on the go all the time so quick texts and electronic payments made my life easy.
–this service was cheaper than a competitor than I used 3 months ago. I saved $ 45
Thank you !

I have been using Kirei’s cleaning services for a few months now. They have always been punctual, professional and most importantly, they clean the house really well.
Our house is just over 4,000sq ft., there are usually two cleaners and it takes them about three hours. I strongly recommend their services.
I love the convenience of being able to text Mindy, their schedule coordinator, at any time. But — as with every company, they’re growing at a fast rate and expanding their coverage. Which only means there is now a wait time so make your request for cleaners early enough to guarantee yourself the time slot. They’re worth the wait and time.
I have worked with other cleaners before and this company has surpassed them.

The team that they sent did not speak English and needed the manager to translate everything for them at the beginning of their shift, who left afterwards. To be specific, they spoke Spanish. As a result of this English barrier, I wouldn’t hire them again because they do not understand your instructions and start cleaning things that you don’t want cleaned.
If you call their main line and raise an issue, they’ll start yelling at you that they don’t need your business and that they have enough. Cultural differences… you never start yelling at a customer over the phone. That’s seriously not customer service, but abuse. There’s better ways to solve problems then go on a verbal rampage.
Two stars because I got a soft spot for recent immigrants trying to making a living.

I’ve used them 3 times now but I’m not sure if I’ll use them again. They showed up early each time — like, 45 minutes early! — which meant I wasn’t ready for them yet. They did a pretty good job of the cleaning but I specifically said that all the ceilings needed vacuumed, and after they’d finished I could still see some HUGE cobwebs. Like, how could you not see these? So that was kind of disappointing. The rates are good though.

Booked them twice and they didn’t show up. When they did the service was great but I can’t deal with the unreliability of the booking method.

After a week of having guests at our apartment, my husband and I decided to use a cleaning service. We never used one before so searched far and wide and chose Kirei based on the great reviews. They were super efficient and did a fantastic job! We definitely won’t hesitate use them again or recommend them to anyone else.

Julio was amazing, he did an excellent job, I was impressed they use quality bio degradable products. Our carpets were dirty real dirty and guess what, they look like brand new now.
Thank you Kirei :)

So these guys are good enough that I would refer them and possibly use them again, but it wasn’t without its issues.
Pros:
— Good communication
— Decent price
— Overall satisfactory cleaning job
Cons:
— The place didn’t smell great after. I had to air it out. It was clean, just had some funk in the air… I don’t want to speculate what it was… but it cleared up.
— They put the most sticky branding stickers everywhere. These are the toughest, most impossible to remove stickers I have even encountered. Not impressed.
— They ended up needing more time than anticipated, increasing the cost and expected initial price.

Great service and would use them again for regular cleaning of my condo. Professional, friendly, and thorough spring clean of my entire place. The place looks brand-​new and my steam-​cleaned carpet smells and looks awesome.

After reading all of the positive reviews I thought I’d give them a try and I was not disappointed! I use them now as my regular service for my home. Julio always gets me an appointment that accommodates my schedule. The ladies that come to my home are always very sweet and do anything extra that I ask. I feel comfortable leaving them alone in my home while they clean as well as giving them a key to enter while I’m at work. It’s been about a year now that I’m using them and I can only say positive things. I highly recommend this service!

Even though, I did not get their cleaning services, they were very prompt and courteous in booking an appointment for me. Julio got me an appointment very quickly. When I need cleaning, I will call them. Very impressed with their customer service.

We were looking for a reliable local company to do an overall clean of our place in advance of my chemically-​sensitive mom arriving for a 2-​week visit. Kirei definitely lived up to our expectations with friendly and efficient service and non-​toxic cleaning products. They covered the key things we’d wanted done (we knew we wouldn’t be able to get a totally in-​depth service for the 2 hours we were budgeted for), and the place looked great when they were finished. Our bathroom in particular was almost unrecognizably clean! 8^)

I reached out to them earlier in the week to try and get some office cleaning done. We were just looking for someone to come in during our regular office hours and clean for around an hour.
They answered my e-​mail within a day which was impressive.
Unfortunately this was out of our budget at the moment, especially for the flat hourly rate for a small area of cleaning.
This 5 star review is based on the communication, politeness and professionalism in addressing our cold inquiry.
Our main concern was that we have a sweet office day and she comes first in terms of the chemicals that are used. They were polite in addressing our concern (s) in regards to this matter.

We are busy IT professionals that like to spend our weekends exploring and enjoying this beautiful city of ours. Having been previously disappointed by a different cleaning company (ecoclean) we were hesitant to try a new cleaning company, but we went for it anyway and the Kirei team did not disappoint! The clean was thorough, the cleaners professional and friendly, the booking and service prompt and worth every dollar (and then some). We have now scheduled regular appointments and are feeling happy that we found Kirei and can now enjoy our freedom and our beautiful spotless apartment in our free time.

I love this service and I am about to call them again this week. Julio on the phone made booking very easy, and they were able to accommodate me last minute. I love that they use eco friendly products as I have a small dog. They sent 2 ladies and the ladies are very friendly. They did a great job and I was shocked that they even made my bed! I can’t wait for them to come back!

I’m pretty picky about hiring cleaning staff but after finding Kirei on Unilocal with such positive reviews, we hired Julio and his team to carpet clean our apartment that hadn’t been done in… Awhile: p. Scheduling was a breeze and we got a great rate. They were very thorough, helped moved the furniture when asked and even did the corners! They showed us the water and dirt at the end that accumulated in the vac and now I will never go more than 6 months without getting our carpets cleaned, because it is disgusting. I’m very impressed with how everything turned out.
My only suggestion is to maybe have a pair of inside shoes they could use for carpet cleaning because it seems strange to just walk on what you’ve just cleaned in street shoes.

Ahhhhh nothing like coming home to a clean home! As a new mom (with a 3 month old baby) in a 1000 sq-​ft Yaletown apartment, I have to prioritize things when I finally get a break during my baby’s naps (that usually includes eating, showering, or napping myself… not cleaning my floors and windows). So… what a wonderful surprise when I got home to a spotless house after hiring Kirei! Clean floors, kitchen, bathrooms, windows etc… no dust anywhere! And the toilet paper rolls were even folded like in hotel rooms. Who knew such a little thing would leave such a big impression? The fact they use natural products is also great — as I don’t want chemicals around the baby.
Julio is great and easy to work with — any questions or requests are quickly and professionally answered by phone or text (perfect for a new mom with a sleeping baby) — and Claudia and Marcela listened to exactly what I really needed (they cleaned the dust from under our bed and even found a few missing socks) and got straight to work to get it all done professionally and efficiently.
I’m excited to have Kirei as my regular cleaning service and would highly recommend them.

We called inn and used their carpet cleaning service, Julio was very understanding and patient with me after rebooking many times for the carpet cleaning service, he also gave me a good deal for our apartment.
Marlo and Irinka arrive after calling an hour before to confirm the scheduled cleaning. I also asked them on moving the big sectional couch we have so they can clean the underneath, and even ask them on helping me rearrange and carry some of heavy furnitures, I was pleased as they did.
I would definitely call them back after 6 months for carpet cleaning or to use some of there services.

I recently used their service after reading the positive Unilocal reviews. I got carpet cleaning and move-​out cleaning done. The prices were reasonable considering all the work they were going to do.
the service was professional, thorough and a very pleasant experience overall. Julio was my main point of contact and kept me well informed through out the process. From time estimates to rates, they were very upfront about everything.
As an additional step, when I had my move out inspection — the building manager noticed one area that was missed — and upon notifying them, they promptly sent their team over to fix it ! My apartment was gleaming by the end of it :) I paid a little extra to have my appliances cleaned too and they did a great job with that too.
Very very pleased with the overall service and work. I will definitely recommend them if you are in the need of move out cleaning services.