Japan Electronic Centre

Wow I took a car radio there in Nov 2014 and gave them $ 40 to do an open up and give me a further quote. Couldn’t do the job.
Went there again in Dec 2014 with a different car radio and same thing happened. Gave him only $ 30 this time though. But he couldn’t fix it.
Draw your own conclusions here. I may recommend going to an alternative right off the bat. As in both situations I was slowed up a week while he checked on units. I’m sure he must be doing something right as he’s been here over 20 years. What it is I don’t know.

Summery:
If you want to pay money for someone to not fix your gear, replace parts that you never asked for, and wait months without hearing anything, these are your guys.
Story:
An actual quote from their webpage: «customers will be contacted for consent before proceeding with repairs. We aim to provide the most competitive rates and complete repairs within 5 working days».
This was certainly not the case. I dropped off my older radio asking if they could replace the capacitors. after a month of not hearing anything and a few calls where they «promised to phone tomorrow» but never did, they finally called and said they were waiting for parts that I never asked to be replaced AND I never gave consent for. Not to mention the extra part they replaced did not fix the radio and wasted everyone’s time.
I asked again for them to replace the caps and after another month (2 FULL MONTHS OF WAITING) and more un-​returned calls they finally returned my radio… which still doesn’t work.

Tried haggling with the owner and he raised the price instead of decreasing it. But we finally agreed for it back to its original price. $ 30 for a estimate!!! I’m already coming here to get it fixed (lucky for him) and he charges just to look at it?!

I’ve had several things repaired here, and have always been satisfied. Everything that I’ve had them fix has stayed fixed. It’s not a slick shiny repair place, but in my experience they know their stuff and will fix just about anything worth fixing (and they’ll tell you when it’s not going to be worth it). $ 30 fee to have them have a look, then they call you with an estimate, which they’ve always honoured (even when I think it turned out to be more work than they expected). I have never had them do warranty service, suspect that people that have had bad experiences here with warranty service is more about the manufacturer that the shop, since warranty service on electronics is rarely a great experience. I’ve always found the guys at Japan Electronics to be friendly and helpful. I’d recommend them.

Not happy about this place. I brought my friend’s TV into for repairs. On Japan Electronics website it says «We offer a repair estimate for $ 20. Customers will be contacted after estimates are made to determine whether or not they wish to proceed with the repair.»
However they did the repairs without even giving me a quote.
Also according to my friend, after receiving his TV back, he says some components are missing. *I will update this review once I confirm with him about his TV*
Merry Christmas!

Not much impressed about this place… dropped my Yamaha receiver there to be fixed on January 23^rd… and just after three months and several calls from me they tell me that it is not covered by the warranty… I am ok with it not being covered by the warranty, I bought it in the US so it was possible, but I don’t like waiting 3 months to know that!!! Very bad follow-​up by the staff. I don’t know how good they are fixing stuff, but they slacked a lot with my receiver, not acceptable.

I drive a truck, Im not that smrat, so its what i do. The headunit in the truck Im currently in SUCKS, no aux in… so I bought a $ 100 HU to get aux in and usb in but needed the new HU wired up to the truck W/​O cutting any wires so that when I get out of the truck in a couple mos, plug the shitty HU back in and move to the next truck with MY HU… I did this before, BestBuy in Laredo, Tejas wired up a harness and off I went… BestBuy Coquitlam couldnt do this… they suggested Visions in Poco, they couldnt, they suggested Ralphs on Main in Vcr, they couldnt but suggested Japan Electronics. Its a fucking dump of a place, they do warranty repairs on everything for all the stores in the area… he goes into the back and comes back with a female harness, the correct size, but female, NO, i need the male to connect with the female harness already in the dash, then connect THAT to the new harness of my new deck, …but he says he can make something up… a tear fell from my eye, and I told him he completed me… told me to come back in an hour and I did and he had a contraption all wired up for me and it works perfectly.