Jacqueline Small, ICBC Personal Injury Lawyer

When I spoke with Jacqueline from Holness Law, I liked her immediately: she has a calm professionalism that I really like. She gave clear, precise instructions, and always provided excellent, honest advice in a very timely manner.
Having Jacqueline and her team advocate for me with ICBC let me focus on my recovery, rather than adding to my post-​accident stress. When we both agreed that the time was right, Jacqueline worked very hard to get the best settlement she could. I never felt pressured, and I always felt that she was working for my best interests.
I have no desire to be in another car accident, but if I am, I’ll be coming back here.

Jackie Small is an excellent lawyer who is professional, kind, and honest. I strongly recommend her to help you deal with your ICBC claim.
Unfortunately, I had 2 accidents in 12 years. I now realize that there is a huge difference between an average lawyer and an excellent one.
Also, Jackie helped me receive 80% more than what ICBC offered me!

My accident occurred in 2010. I thought I could go through the process without a lawyer. In 2012, I changed my mind and decided that having a lawyer was a smarter option. I wanted a lawyer from the LGBTQ community. Originally, I found Jacqueline’s listing on
. From our first meeting, Jacqueline showed an extremely professional, thorough, and clear communication style that I really appreciated. Immediately, she helped me feel at ease and I knew she would have my best interests at heart. I always knew what was expected of me and what I could expect from her. Jacqueline worked hard on my case. Of course, every claim is different, but my end result was greater than I could have anticipated. I hope I don’t have to deal with a future claim, but if I do I would see Jacqueline again. Her piece of advice for all prospective clients that I will share is «…don’t sign anything from ICBC until you speak with a lawyer (or her) first». Thank you again, Jacqueline!

Jacqueline represented me up to 2013 and delivered the best possible outcome. I was guided throughout my journey and she kept on top of the details along the the way that would eventually prove to be significant. I highly recommend her. Here’s the funny part of how I selected her; I initially came in and proposed a ridiculous pitch., knowing it was ridiculous, just to see who would be fair with me. all other lawyers I met said «sure, we can do that»… but she was different, she played it straight, and I chose her deliberately for that. After that point, I never felt the need to second guess her judgement… it was realistic, accurate, and thoughtful. In the end, she delivered the justice I was looking for, and I’m grateful, and you will be too. Thanks Jackie.