HomeSense

Great prices but I can’t believe that they refuse to do a floor check. We’ve bough some dinner wear and were missing two plates. In stead of driving half way across town in traffic we though we would phone and ask if they have the items were looking for. We got the same line from two managers that they have a policy of not doing floor check. I would say that that’s not very practical for a costumer willing to travel to another location and spend their hard earned cash. I believe Home Sense need to rethink their policy and understand a paying customer is a valued customer.

They believe that the rich are going to pay top dollar for damaged items: ie: a broken lamp for $ 77! Give me a break! I have stopped in other locations (ie: Coquitlam) and they have way more items at a better price. Yes same store, different prices. If you live in Vancouver, you are expected to pay.

I am came to this location in the past few weeks to check out some Halloween inspired home décor. They had a small selection but it tripped me out that they had Christmas Home décor already. I am always decorating the outside of my house, however, really wanted for some odd reason Halloween pillow cases. Sadly I didn’t find any but I did find other things that weren’t on my desired list that was inspiring. I just came in with the intention of spending 20 minutes… but that turned into an hour… an a plush toilet seat cover. I got some bath soaps as well since they were on sale and I always appreciate good lavender scented soap. Store is well organized.

I don’t know why I’ve never been to HomeSense before I got married — OMG.
I could spend hours in this place just getting so many ideas! This location is very neat and tidy, I love it. The best part about this location is that there’s a Winners on the other half of this store.
TIP: always get it! never leave it for «next time»… it’ll be gone. yes, it’ll definitely be gone.

Good selection of products… well organized for a store like this… good location in the city

Hey just got a picture frame from these humans and it was broken and the glass was scratched. on the plus side i was able to return it with out any guff
so when one buys stuff here one must check it for damage

all systems functioning normally

What do you rate a department store on? Seriously, I’m only writing this because it won’t stop appearing on my front page of Unilocal.Next it will tell me to write a review Home Depot, which will be even more riveting.
I bought a North Face jacket that fits me perfectly, that has the functions of a jacket that I needed for $ 99. None of those things were found at the actual North Face store. So that’s a plus.
I went there yesterday to hopefully get a cheap press grill so I can make sandwiches, but they had no such thing. I did buy a mexican marinade and garlic potato chips. Great, more things to make me fat. 3 stars.

I am generally not a fan of the cluttered and mostly junky Winners/​HomeSense locations. However, the Cambie location is actually has some pretty nifty home goods and is remarkably well organized.
The cookware section is very well stocked with gadgets. You want it? There’s a 99% chance they’ve got it. There is also a pretty good selection of towels and sheets. The last time I was in there I picked up the softest DKNY bath towels for $ 12 — can’t beat that! Unfortunately the $ 40 sheets I picked up at the same time ended up being a scratchy fail. Every once in awhile I also see a really cool piece of furniture that I wish I had room for in my humble 630 sq ft. abode.
As other’s have said the customer service is pretty much nonexistent, but it is a discount store after all…

Is there anyone that works here? Hello?

I come to this Homesense all the time. It’s got a great kitchen area with an expanded gourmet food/​living well section.
As another Unilocaler said, there’s not much customer service, mainly just people stocking things.
I prefer the Homesense side to the Winners side which always takes much more time to look through. If you have the patience and a good eye, you can find something good.

Of ALL the Winners and Home Sense I have visited, this one is the most tolerable.
Its quite neat compared to the others, I LOVE the selection of cookware available.
There is a vast section for kids toys, furniture, cook books, food items, bathroom stuff. I really appreciate that this one is a little more organized that the rest. If you were to look for clothes, yes, its a big section and tedious, but it’s all within the few sections and not scattered all over the store.
I have such a love hate relationship with this place. Love the organization and stock. Hate the amount I end up spending when I don’t intend to. LOL
It isn’t a place that you will get a ton of customer service, I just wished they would speed up the service or grab a few more people on the tills when there is a giant lineup. :(

This home sense is pretty tidy, they have a huge rack of glass wares (vases, glass statues, etc) strategically placed where the natural light will just beam off them making them look even more spectacular, unfortunately I have the decorating styles of a child and fear whatever I buy won’t work in my place. They also have a pretty a pretty large drinking glass collection.
There kitchen section was a bit disappointing, they have really random things like an asparagus jar but no spice jars or spice racks… what is a kitchen without spices… I don‘t understand why they wouldn‘t have these.
I briefly browsed through the rest of their selection, pretty big bath department, some nice pictures and furniture, but the furniture is minimal at this location.
Not bad but I just can‘t get over the fact that they didn‘t have a spice rack but they had an asparagus jar…

I am moving to a new apartment and telling my self «things will be different time. It’ll be nice and I’ll be like a real adult with decorating and everything!» I took a jaunt into HomeSense and ended up spotting THE most BEAUTIFUL ceramic jar thing. Oh man, this was really going to work out. I know exactly where it will go, and how the sun will motherfucking glint off of its surface assuring me that «yes, this time is different.» The crown and the antique lid would reflect my healthy Canadian love of the Queen, and assures me that rice stored within will taste at least 7 times better than any other rice in any damn dimension. Oh yes, things are getting better for me.
There was a chip and a crack in the jar, so being the learned consumer and secretly intending to buy it no matter what I gingerly pointed it out to the cashier expecting at least a small discount. She returned from asking whatever higher powers she needed to consult to inform me that SHE COULDN’T SELL ME THE JAR.
Well, «OK, I’ll just buy it anyways.» Puzzled, the young cashier once again walked away to speak to whoever, and then returned with whoever to once again tell me the would not sell me the jar. «You mean, at all? For regular price?»
«No. It has a crack, it will fall apart.»
«I understand that and plan to make use of some pretty awesome glue I have when the inevitable happens. I really like the jar.»
«No mam, we can’t sell it to you. Sorry.»
And with that she walked away with the jar and with my fucking hopes and dreams. AND she called me «mam?» What the shit, In that situation it is damned condescending.
So this actually happened. They outright refused to sell me something I really wanted.
Screw you too, HomeSense.

Prices might be good if you don’t mind potentially wasting hours searching through a lot of ugly clothing and dust-​collecting clutter called «home décor». This place is around the corner from where I work & I usually wander through there if I’ve got nothing to do. They never have enough staff on during the lunch rush. Today I overheard one of their staff berating a customer, saying «Of course the lines are long, sweetie, that’s how we keep the prices so low.» Expect crappy Customer Service and that’s exactly what you’ll get, people.

So I found the wickedest ceramic stools that i want to use for coffee tables. I need three. they had two… boooooooooooooooo…but lucky for me a nice young lady offered to call the other HomeSense to try and track one down… I was pretty shocked that she offered and super stocked that she did…
Alas.not another one to be found… but she went through the effort and that’s what counts!

I am really digging this HomeSense. Maybe it’s just because it’s new, but it’s nice! Why shop at a department store when you can get your plush towels, leather office organizing paraphernalia, kitchen gadgets and linens here and all at a discount. Now I’d love HomeSense more if the sales people would either A) get out of my way when they are stocking the shelves and I am trying to select an item off of the same shelf or B) offer to be of some assistance. Oh well, I get crappy customer service at the Bay too without the low prices so why am I complaining?

I am having a moral dilemma here… do I share or do I not share? that is the question people… But for the greater good of all us consumers out there I am going to share in my little secret. This place rules. Most Homesense’s I have been into are cluttered and dirty and it’s seems like only the dregs of the stuff is left over… I mean do we really need a wire sculpture of a cat playing a fiddle? and don’t forget about his friend who is playing the trumpet. Anyways this is a homesense/​winners split. Newly opened and just behind save on food in the new Cambie mega plex. This must be the new faze of this company because there was something more chic about this local. The signage was black, the décor was tasteful, and the assortment is much better than I have seen in most. It seemed like it was appealing to a more urban hip set. The other great thing about this location is that it is so new that no one makes it a destination so the store is always quiet and you don’t have to fight someone for the said wire cat statue… or do you?