I’m not disputing the reno because so far the job looks great and the foreman Terry who worked with us was fantastic but this company is less than desirable on the management end. We we’re given an initial quote for this job and told that it could be on the high side of the quote at 62k or the low side around 54k. In the end we hired out our own people to take care of the flooring the painting and the finishing work thinking we would save money. In the end the bill came to exactly the high side of the quote even after we did a good portion of the work ourselves. I still don’t understand how we didn’t save any money. Paul Bulat(the owner of HDL) told us he had ‘under quoted’ us in labour even though there we’re no overages and the job wasn’t overly complicated. He claimed that because it wasn’t a ‘set contract’ the price in the end wasn’t fixed, even though a fixed contract was never even an option at the start of the job, we we’re unaware that such a thing existed. He also told us that if we we’re around to help we could save money in labour cost but even with our help we ended up paying through our nose in labour. I couldn’t even begin to imagine how much the final reno would have cost if we had his company do the floors, painting and finishing work. This is no way to run a business. I feel like he either under quoted to win the contract so that he could still make the payments on his BMW7 series or he padded the labour. Either way I know that if I ran my business in such a manner my clients would be outraged and I would be out of work. I am here to warn anyone who is thinking about using this company that you will most definitely be over charged for the work and that you should really pay attention during the initial meeting… make sure that you get EVERYTHING in writing or you will get burned like we did.
