Harbor Wellness Centre

Came here with my groupon for a 90 min relaxation massage.
I work downtown so it was convenient to come after work since they open till 7 pm.
I asked for a female therapist & Carmen gave the massage.
She asked if I had any problem areas & then went to work.
She had music playing from her cellphone.
It wasn’t zen/​spa type music… more like a compilation of her favorite top 40 songs.
I think she should have asked if I wanted the music on or off.
Thank goodness there weren’t any real rock songs otherwise it wouldn’t have been very relaxing.
The only time she spoke was to say ‘turn over onto your back’ & ‘you’re all done now’.
The massage was very relaxing.
When I finished, I had to pay $ 2.50 for the GST & the receptionist suggested that I tip the therapist.
But after I used the washroom, she was nowhere to be seen; ;so I didn’t leave a tip.

RMT practitioner Pavel gave me an excellent massage. I felt much better then when I came in. Their location is very clean and the massage therapy rooms are very nice. I will visit again.

Excellent. Convenient location, gave me the full 90 minutes even though I was late, honoured the Groupon even though Groupon was sold out. That made for a really good deal.
I’ve been for dozens of massages, and this was expert. The massage oil was a really pleasant, woodsy-​bergamot scent that was not overpowering.
She was able to feel for my trouble spots and give just the right amount of pressure. She adjusted her technique as she went along, rather than running me through a standard routine as some therapists do.
Downsides? The walls were thin so you can hear other customers in the waiting room, and the room was small, and the music (which was fine) was played from her phone. Overall, a very good experience.

I had my first visit with the RMT Jenna, she’s wonderful. I will definitely go back again.

I was a little nervous after reading some of the reviews, but when I called to request an apointment I just requested someone who was quiet as I wanted to relax during my 1.5 hour groupon massage. I was able to get in the next day which was AMAZING!!! I was a little early, and wasn’t really greeted that well by the front end staff, they could improve on that greatly, make you feel more welcome, I also had to ask if I needed to fill out any forms, and only then was a given a short waiver to sign. I had purchased a groupon and was never asked to see it or anything, which I found odd as ive boughten a few groupons and its always been asked for. At the end of the massage you have to pay the tax which was only $ 2.50
5 min before my massage I was greeted by monika, and she was FANTASTIC. sure its not a total spa setting as they seem to do orthotics at this location so you could hear some people outside the room I was in, but the room was clean and soft lighting, and played some relaxing music– I ended up falling asleep after a while. monika asked if I had any problems or anything I didn’t like, I told her I was hurt on my leg so through out the massage she kept making sure to not touch the sensitive area. She went through the massage where she would start and end and got started right away, about 5 min in she then asked if I wanted a deep tissue (which I did I do a lot of lifting at work so I love deep tissue) The pressure she gave was perfect — I could have probably even taken it a little firmer but I didn’t want to hurt badly the next day, she also noticed I had a large bruise above my knee and ask if it hurt before she touched it. after the massage, she asked if i wanted a glass of water, and had one waiting for me when i was dressed. It was well woth the $ 49 groupon for 1.5 hours of that massage. I would go back for another massage just for monika. Thanks

Was introduced to this place by a friend. It’s really hard to find this place! Tucked away beside Tim Horton’s.
I’ve gone twice for acupuncture and cupping. Both times, the needles hit a nerve in my hand. The first time, I didn’t say anything, and I couldn’t properly move my right hand for 2 days. Seemed numb. My arm near the wrist also bruised and swelled a bit. The second time, I told her it’s hurting in my left hand, and she took out the needle right away. The numb tingling was gone by the time the session was done.
Cheryl’s quite knowledgeable and worked overtime on me (without charging) — thank you! but the nerve-​hitting experience makes me reluctant to go back. I could just be super sensitive in my hands, and could ask to avoid the hand area next time.
I tend to be always cold, and this place seems to be chilly for me. So I end up being really cold after cupping since I’m not wearing anything above my waist. I am not sure if it’s just me, but when I went to a different acupuncture place before, I used to come out all toasty, warm and sleepy, but have not had the same experience here.
The reception desk area looks nice, but other than that, it’s an ‘office’ like place with small rooms and fluorescent lighting — though they do dim down the lights during your sessions. Nothing spa-​like. But prices are affordable than other spa-​like places especially if you don’t have insurance.

I bought a coupon for this place. Even after reading the bad reviews, I decided to give this place a chance. The deal was for an hour of massage.
Yes this place was hard to find. I walked around in circles until I asked the security. To be more specifc, this place faces Seymour Street, beside Tim Horton’s.
I arrived early and the receptionist was nice. I signed the waiver and waited. I found out that my masseuse Monika actually does reflexology (foot massage) also so I asked for half body and half foot massage. No problem she said. First of all, I’m a massage-​a-​holic. I love going for massages, anywhere from foot to regular deep tissue to RMT. I must say, she was strong and she worked on my knots like there was no tomorrow. I needed it. I’m sick of those feather-​like massages that does nothing to me.
I totally recommend her, I wish she was a RMT so I could get some reimbursement but it’s all good.

Made an appointment here after my Aunt told me about reflexology. This place was close by and could get me in right away. When I arrived, it was a bit hard to find as it is quite a «hole in the wall», but after a quick call they directed me right to their entrance. The office is nothing fancy at all, but it’s kind of endearing and indicative of many of the walk in clinics in the area. I was brought back to a room, the lights were dim and the woman doing the massage turned on some relaxing music. I got the 30 minute reflexology massage, I didn’t want anything too long as I’d never had reflexology before and just wanted to get a «taste» for it. The massage was quite wonderful and very relaxing. My headache melted away and my feet and legs don’t feel nearly as tired as they have over the last few weeks. Everyone in the office was very polite and I’d definitely go back.

This was an incredibly frustrating and useless experience.
I got a Groupon for a 60min massage, and while I usually only go to a RMT (with the exception of Smile Thai, which is where you frankly should go instead…) I am very tight on budget, while very tight physically from the gamut of physical activities that I do/​lifestyle I lead. Hence, caving and going anywhere that had a deal I could afford.
I had no crazy expectations of this massage because it was not an RMT, however I figured even an hour of really light tapping would at least benefit my lymphatic system, so what’s the worst I could lose?
An hour of my life, it turns out.
While I have no issue with anyone whom I interacted with personally– both the receptionist and my masseuse seemed like pleasant, good natured people – there were a number of things that I found unacceptable and unprofessional.
1) There was no questionnaire asking of my physical/​medical history. I have actually never in my life had a massage from a place that did not request SOME KIND of history. Which is hilarious because on their waiver, it states that you «acknowledge that you have answered honestly to all medical history questions» (I am of course paraphrasing, but that is what the sentence meant). I brought this up to the receptionists attention, who admitted she had never actually read the waiver (now please know she was super sweet. BUT… wtf? Seriously? This is your job…) She said she would bring it up with the owner, but that the masseuse would be asking me questions when I went in. Not only did my masseuse not ask me any questions, she didn’t actually introduce herself…
So I am now entering a massage with someone who has no idea of any of my medical history, and has not thought to ask if I even have any pre-​existing injuries… I was so put-​off that I was already hesitant and tense before we even began, and after we began, it only got worse…
2) The masseuse, whom I found out was named Tatanya through one of the endless stories she told, talked through the entire session. And I don’t mean talked about the massage, or my muscles, or what she was doing. She just talked. Non-​stop. At first I thought that my obvious non-​engagement of conversation (I replied only when I had to, with one word, and asked no questions/​offered no further information, and mostly just pursed-​lipped ‘hmm’-ed) would deter her, but nope. I initially felt bad about writing this part, because she was not a ‘bad’ person, however that is not what this is about. This is a criticism of her as a professional, which she was not. She remained completely oblivious of my growing annoyance at constantly having my massage interrupted, and she also continuously stopped to show me ‘exercises’ I should do for my back. Now, this is important: She is completely unqualified to be giving out any kind of routine to be done at home. She is also not qualified to modify/​and or adjust my spine, which I had to stop her from doing because yo, lady, I don’t trust you, and that’s not your job. It is actually in the waiver that they are not qualified to be giving medical assessments, and nothing said in the duration of your session should be construed as such. It ALSO states that they cannot realign your spine, etc, etc… So not only had the receptionist never read the waiver she hands out, neither do any of the therapists? On top of that, the massage was haphazard and unfocused– BECAUSE SHE TALKED SO MUCH. Despite my saying I would like her to focus on my lower back, that was the area she focused on the least (at BEST 10 minutes. But much more like 5…) and spent a bunch of time on my head/​shoulders, where she could be seated… She interrupted the massage constantly to talk more animatedly, and in general her energy (while not unkind) was so frenetic it was impossible to relax, let alone trust that she knew what she was doing.
Now for me what makes my experience unacceptable is that I read all of the Unilocal reviews previously made here before booking my appointment. There has already been a review in regards to the unprofessional manner of (as it happens, Tatanya) the masseuse talking non-​stop throughout the session. The reason I chose to book my appointment anyway, was that the company had replied to all of their negative reviews, both apologizing for the negative occurrence, and assuring that they would address the various issues. To me, the fact that this happened AGAIN is appalling. There is absolutely no excuse for not addressed a problem as basic (and frankly, common sense) as ‘Do Not Talk About Yourself, Your Children, And Your Various Weekend Activities While Giving A Massage To A Patient’.
This is just not worth your money (no matter what kind of deal Groupon seduces you with!)

Came in here for my first time today. Tuan gave me a great 90 minute massage! Price was spot on and they were flexible to increase our time from 60 to a 90 minute massage last minute. The guy at the front desk was very nice as well.

I used a groupon voucher for a 1 hour full body massage. I had Natalie as my practitioner. I found the location to be quite convenient, located in Harbour Centre. The office itself wasn’t that lovely. Very plain. The massage room wasn’t insulated so I could hear everything that was going on in the main office, which made it hard to relax.
The massage was quite good. Natalie went through my concerns before hand and did concentrate on the areas I had indicated having trouble with. She had me lay face up first and then flip to my back later, which is backwards from any other place I’ve been, and means that when you go to leave you have red marks on your face from lying face down.
They have a loyalty card where you get the 10^th massage free, which will probably encourage me to come back.

I used a Groupon voucher for a 1-​hour reflexology foot massage. I loved it! I came in the afternoon and the reception was incredibly friendly and in good spirits. Note: this isn’t a spa so don’t expect spa-​like amenities. It looks like an office; the massage room I was in even looked like it was a working desk for something. But, I didn’t mind because this facility never assumes to be a spa. The space looked clean and spotless; the washroom was large and also very clean.
This was my first reflexology massage and I loved it! My sometimes traditional Chinese parents have often told me the benefits of foot reflexology which is why I was open to it; my masseuse warned me that some clients leave complaining about pain during the massage. However, I didn’t feel any pain~ it felt really really good! I actually thought it felt better than most body massages. Oh, and it wasn’t just a foot massage– it extended to my thighs as well. The lighting was right, the music was soft, and my legs were compressed with a hot towel afterwards. I was really happy about this deal!

Went here for a groupon now massage deal. The posters on the door are kind of depressing/​scary that inform that they will not give out Ativan, Vicodin etc. note to self, don’t touch anything, watch valuables. The receptionist actually sighed and closed her laptop when I approached, I had to wait 35 minutes after my appointment was supposed to start which means I got to listen to her drone on about her and her roommates getting kittens to her friend on her cell phone. My appointment was cut short by 15 minutes (yay, not) and in the end I spent double the groupon price in parking because I waited around forever. I wasn’t impressed.