Fingertips Design Studio

I normally go to a salon further down the street but when they were booked up I decided to try this place. Well i am SO HAPPY I DID! I got a full gell set by Cindy and she was amazing. Very gentle, didn’t destroy my nail beds or cuticles from filing or sanding. Meticulous work and one of the only places that has ever been so OCD about the skin not sticking with adhesive and the underside of the nail. Colors are fantastic and timing was spot on. Price is right too!
I will definitely go back and would recommend this place to others!

Rude and they do a bad job. The next day, my cuticles were peeling and the job they did was rushed.

I honestly don’t want to go anywhere else to get my nails done. Some of the girls are gentler than others, but are they are all receptive to feed back. Laura is my favourite for how gentle yet thorough she is cleaning up my nails. I recently got my nails done by Nancy and holy crap have the gel nail polish not chipped almost at all, and I’m hard on my nails. It’s getting close to a month and they are barely chipped, and haven’t lifted anywhere.
The ladies are always very friendly, and the other customers there are usually friendly too.

I have been going to Fingertips for 10 years. The staff are all really nice, the place is clean and they do a great job for a great price, especially if you go before 11 am. I get a pedicure, a manicure with gel polish and eyebrow threading every two months for about $ 60 including tips for 3 staff.

Terrible experience. Filed my toenails into a weird round shape — filing away the edges, which is really dangerous. I had two different girls and they were both way too rough and completely ignored me, while chatting to each other in Vietnamese. Never asked me what nail shape I wanted. Toe girl told me it would be 20 mins to wait for the mani — I said that was too long and so she got a different girl to do my hands. She clipped and filed until my fingers bled, she was obviously very unhappy about doing this *extra* task. Completely ignored me when I tried to talk to her. She messed up one finger and tried to fix it but it didn’t dry properly and came out crinkly — no apology or offer to redo. Unfriendly staff and they totally over book so the service is rushed and rude. I won’t ever go back to this sweat shop!

Very disappointed with my experience I didn’t feel like the place was clean, I got attitude from one of the ladies when I asked her to be more gentle and not use the Dremel on my foot. The gel polish I got didn’t even last for a week. I’ll never go back mainly because of the attitude of the lady doing my feet she treated me like crap just because I asked her to do something that was slightly different. I simply have sensitive feet it shouldn’t be that big of a deal to just be a little softer.

This is the most disgusting and unclean place I had ever treat my self. I had been here twice for different reasons, but I WILL NEVER COME BACK! The first time I went to wax my legs and arms, the lady that attended me started making some conversation and she occurs to tell me why I not shave instead of waiting one month for the hair to grow… Hummm okay, at that time I was brand new in the city and I didn’t want to be rude, so I just told her I prefer that way, but well, what a good place to tell their waxing clients they better shave.
Well, I came here again to have a pedicure, because I though maybe they were more specialized in feet than in waxing, so I gave them a second chance, before I new I saw how a woman next to me had finished her nail work and how the lady that was giving my service «clean» the space were the woman was seated. If you are not catching my sarcasm I will explain: she just squeezed some dish soap place the tools that she used with her in the same place of the feet bath and just added some water to make it foam, after that she drained the water and just dry with a normal towel … Not more than 8 minutes a new woman was sitted in the same place as the last one and with out sanitizing the new tools the attendant started working on the new woman“s pedicure.
I was almost done so by the time I discover this was the way they «clean» their tools and the work space to clean your feet it was too late. One week later I found out that I got a terrible infection in my toes that never in my life had experienced before.
I hope not only Unilocalers know about this situation and the decadence of their facilities but also sanity suppervisors from the city of Vancouver.

I consider myself not too anal when it comes to mani/​pedi. I’ve also reviewed this when I first tried this nail salon 2 months ago. The review i’m writing is about my recent and third time here and probably the last. First trip here was a success and i love her. She’s nice (all of them are), but her technique was consistent and proper i guess compared to my second and third time.
First, she cuts my right hand ring finger way too short than the others and i told her that I cannot really go out of the salon with one finger nail shorter than all of the other, simply cause it looks odd. She kept on insisting that it’s gonna grow in 2 weeks. i was firm and i said i don’t really like that idea cause if i let it grow out, still won’t have the same length as the other. plus the fact that she’s applying gel polish too, no way for me to cut or file the others. i got a bit annoyed already but i let it go. Second, if you check the photos i posted, lots of bubbles on my nail and weird bumps all over. I am really irritated right now as i type this review. Third booboo is that she kept on doing it the wrong way. i mean, im no pro but as far as i know, you apply and then cure (put under the led/​uv light for 60seconds at least), then put polish again the cure again. what i experience on my recent visit (which btw just happened an hour ago, but i cannot wait to write this review), is she would polish on two of my finger nails and then ask me to cure it. what? at the back of my head, this is not gonna end good.
Amy, the lady who did my nail was so good. unfortunately she doesn’t work there anymore. the second lady, was not good but not as bad the recent/​last one. I don’t want to do this but skip Nancy. the lady who is always on the desk is i think named Valerie? She did the acrylic on one of my nail because Nancy cut it way too short. and nancy doesn’t know how to do acrylic as per Valerie. So there, i leave it to you guys but if you can find a better nail salon, do so.

I came here with a friend upon her suggestion. I hadn’t gotten a mani in months since the last place I’d gone to told me my nails needed a break after only getting gel manicures for less than a year. I honestly think they just didn’t want to refund me after having to fix my nails twice in less than a week. Pfft.
When I sat down with Ann, I told her what had happened at the previous place and she explained that yes, the acetone used to remove gel can make the nails weak, but it won’t cause a gel mani to peel like I had experienced. She’s been getting mani after mani for years and they stay put. Last time i ever go to Adorn on Granville.
My mani was a success and I left surprised that it only cost me $ 35 with French tips. There wasn’t even a special on. Winning!
My next appointment I also booked with Ann — she remembered me and was flattered that I asked for her by name. I asked her to do a bit more of a design on my nails this time (a chevron French with silver detailing and gems). She obliged and was very detailed in her work. The process took a while since I had gel to remove, but the conversation was pleasant and I was getting pampered. With the cost for removal, the gel polish and the design French, it was only $ 45. I couldn’t believe it!
All in all, I’m impressed with my service and the value. The only reason I am not including a full 5 stars is because I feel the communication at the front desk is a bit off. My first appointment I booked with a friend —
She got in on time and I had to wait an extra 45+ minutes. That didn’t happen the second time so it may have been an off day.
Thanks Ann!

Pretty disappointed with our experience. We both were experiencing discomfort during our pedicures. It almost felt as if the staff members were hurting us on purpose. We express when their actions were uncomfortable, but shortly after they would go back to what they were doing and we would wince. When I pulled my feet out at the end I noticed that two of my toes were cut and bleeding a bit! My wife looked like she just wanted to get out. We bought the «deluxe» but had to ask for cuticle oil and for a calf foot massage at the end. Pedicures should be a relaxing experience. I know you get what you pay for, but we did not expect that. My foot is still sore…

I would really go 3 ½, mostly based on cost. In the US I can pay $ 20 for shellac French tip, but paid $ 30 here for a solid color.
Accommodating and only waited 10 mins to get in on a rather busy Saturday. Not real talkative, which is fine, but I feel like Seinfeld when the gals who work together start chatting together. I find it a bit rude — but I guess it’s par for the course, and quite of bit of that takin place. Nice mani, thorough and well shaped for my short nails.
I got my brows threaded, first-​timer — she could have instructed better as I admitted I was not familiar. However, for $ 8, I was able to deal with the hairs in my eye from blinking in pain while she threaded the strays. She was super quick and efficient though. I wasn’t sure if I was charged for a tip in the end or tax… So I tipped on top of.
I left pleased in all regards. Would recommend, just be aware if cost. Lastly, 3.5 stars if I could, as their were nails and gross debris on the wall edge under their mirror… Made me wonder if they were truly that hygienic.

Everyone is so nice here and they take last minute appointments, I only get shellac pedicures but they last so long and I sit in a massage chair for over an hour. Bliss!

I have been coming here for years. They are very accommodating with drop ins and have a great selection of gel polish. I have had a few not so great experiences with some of the technicians being a bit rough but now I always come and see Amy. She is the absolute best and my mani pedis seriously last forever when she does them. I definitely think that for the price, this place is the best.

They do a thorough job every time, always have room, prices reasonable :)

I moved to the West End and was looking for a nail salon close to my house. I get that the prices are pretty cheap, so you’re not going to get a Zen-​like spa experience, but this was pretty bad. Places like Splashie, Element, and Magic Fingers on Georgia are examples of lower-​priced Asian salons that do a great job of making you feel welcome and comfortable.
I had a manicure and sat in an uncomfortable plastic chair while the nail tech furiously buffed, filed, and plucked at my cuticles. She plucked the skin roughly more than once, one time drawing blood. Since my earlier cry of «ouch» didn’t seem to register and she went back to ripping away, I mentioned she was hurting me and she did apologize and take it slower.
Still, I felt like I spent my manicure nervously eyeing each nail she was working on, sweating, waiting for something bad to happen, rather than sitting back and enjoying some time out. With so many other salons around, there’s no way I’d stop by here again.
I give it two stars as the manicure itself turned out really pretty.

So pedestrian! Not impressed in the least as the clippings left my nails bleeding, especially the one toe as a ring of blood formed under the nail.
Definite lack of english; some better than others but unfortunately I got one who really had difficulty communicating other than asking me three times…“You don’t want manicure”.
I had to guide her by pointing out she clipped one nail yet left the other one beside it unclipped.
Yes she scrubbed off the dry skin and went through the motion but with no contact it made for a rather frustrating experience.
The worse thing was they told me they ran out of hot water so my entire pedicure was done in quite cold water. Not amused.
1 minute massage, cold water, no dialogue and bleeding feet… equals not going back in my book.

I wouldn’t stop in here if I had an appointment elsewhere, sadly I didnt have an appointment and need a manicure ASAP, soooooooo, yeah I had a bad experience here.
The lady who did my nails awas nice, but, they made me wait 45 minutes (they said 10 minute wait), and my manicure wasn’t even all that.
Although they offer threading so that’s a plus.
I wont go back to this place when I go to Vancouver!

I was really hoping to like this place more than I did. Went here to get my gel nails filled. Was told to come back in 40 mins. Returned at the time I was told to and then waited 35 mins before the lady was ready for me. The nail technician was friendly enough, but… sadly I’d give my nails 2.5 stars. Maybe even 2 stars. They already look like they are lifting, and started to look like this by day 2! They aren’t very shiny as there was only one layer of gel put in them. I also had glue ALL over my fingers. I spent hours picking of glue, or whatever goop it is, off the skin surrounding my nails. My skin is still raw! I was verrrry unhappy with them when I got home, but I’ve gotten used to them at this point.
Pro? Friendly enough staff, and fairly cheap ($ 35 for the fill).
Would I go here again for gel nails? … no
Would I give their pedicures a shot? … yes

Came here on a sunny Sunday around 11:30am. Found the shop to be fairly busy but they thankfully fit three of us in for pedicures. While the sign out front says $ 30, we were actually only charged $ 28. Bonus. Especially as our usual place down the street charges $ 35 for a mani/​pedi combo.
The massage chairs you sit in are a bit odd and tricky to work. I found it better to leave it off, but upon pressing the ‘off’ button, the chair moved so the back was on an angle forwards and it almost sandwiched me. Funny, but not amazing.
Nail wise, they have a small selection of polishes at the front desk and 2 big displays at the back of the store. Go to the back as you have better choices. The technicians are very thorough and I think this was one of the best pedicures I have had. Overall it took about 1 ¼hrs but they have tv’s all over the shop and there are plenty of people coming and going to keep you entertained. The staff is quite large and so they seem to be able to accommodate walk-​ins very well.
My two star deduction was due to the extreme clipping of my nails. Two toes ended up bleeding and are still fairly sore to touch. Not necessary! I also noticed that while the technicians wear gloves, my toes were touched and then her fingers were dipped in to the container containing a scrub used on your legs. Squidgy.
Overall, this is a good shop to go to and prices are pretty decent.

Called to see if it was too late to get in for a full set and they said no come on down.
I went in and even though i could tell they were going to be closing soon they were friendly and insisted i stay when i offered to come back the next day.
Cindy was gone away overseas but the girl who did mine (Vi) was super nice, just as fast, and good !! $ 42 for the full set, with white tips, & gel overlay !
I tipped her $ 12 for her fast service, great job and for staying and doing my nails!
Hell ya i will be back !!