Craftsman Collision

A+ SERVICE! Unbelievable!
I was in need of getting an ICBC claim done with only 6 days to spare. They took me in, fixed everything perfectly and well before the deadline, paid for my taxi’s, kept me up to date, detailed my car, and gave a fun little gift! I am so impressed — hence my review :)

Simply put: OUTSTANDING!!!
I was there on Friday June 12^th. I had scratched the car and was looking for a quote. I had a very friendly gentlemen help me out. He gave me two options — fix it properly $ 1500 + OR let him wash it off, polish and buffer and spot touch up with paint for… wait for it… FREE!!! Ummm what in life is free these days? I was a little skeptical because it was free but obviously opted to go that route. The car looks amazing — you seriously cannot tell unless your face is pressed up to the car. Amazing work, friendly happy people — this place is awesome. I will be back with all my business and have been raving to my friends and family. Seriously just go here — look no further!
Oh side note — while I was in the office the receptionist and the manager were making a card and organizing a gift for their mailman as his route was changing. Seriously I can’t make this stuff up! Such nice friendly caring people!
Thanks again Craftsman Collision you guys are absolutely the BEST!!!

Five bright stars for these guys!
Someone vandalized my parked vehicle back in October and and recently I was rear-​ended. Both not my fault but I had to deal with it. I decided to take my vehicle here the first time because it’s close to my work and convenient hours for me where I can pick up and drop off easily.
I called in first to ask to make an appointment to come in. It was my first time there so it took a few minutes to get my information, register my vehicle, and insurance papers stuff. I came back the next day to drop off my car to get a courtesy vehicle. I wasn’t aware, but if they didn’t have a courtesy car available then my insurance would cover a rental of a vehicle. I’d have never gone through the process myself so I never really thought about it.
At this time a courtesy vehicle wasn’t available so I was picked up at the shoppe from a driver from Hertz auto rentals and registered for a vehicle there. That was a terrible experience with Hertz (see review) but Craftsman Collision has no control over who they use as a car rental company.
Anyway, both times they got my car done in a very timely manner. Second time I was smarter and booked myself with one of their courtesy vehicles so I didn’t have to deal with a rental company. Will definitely recommend these guys. Great service and fast and efficient.

Whenever you find a good autoshop, you should tell people. Not all Craftsman Collision locations are the same — but my experience at this location has always been excellent.
Staff is great and service is reliable & honest. I have had bodywork done here (quote was one of the cheapest) and had them replace a broken rear window (quick and professional… man I hate people that B&E cars). Owner went above and beyond when they helped me track down a junk yard replacement part (full front end for an old jeep).