City Sports & Physiotherapy Clinic

I love my physiotherapist, Joanne T. I had some lower back pain and in three sessions, she had me back to my normal self. She provided good information for how I can keep up good back health and is just an encouraging and helpful person.
I also see Jenine S. for massage therapy and she is a pro too. She has good music to listen to during the treatment, which is a plus.
It’s great that you can go to one place and that people there can work as a team to get you back to your healthy self.
Also, I love that they’ve got loaner clothes and shoes for people and that they’re open in the evenings as well. The front desk staff are friendly and are always helpful with scheduling and payment. When I get injured or am out of alignment, I love getting help from these guys.

I think Carl is the greatest and when he is in town, he works almost 7 days a week. That is super if you have an injury that needs attention. I like that he is a coach and he is so well travelled. Thanks to God, he uses just about everything under the sun to get you back on the bike or on your feet. Great motivational and energetic physiotherapist. Well, I had to use Meredith to help me out when I broke my toe last year and she’s super too.(Carl was away) She added acupuncture to the treatments and happy to say all was healed in couple of months with no cast or anything due to my ignorance. She later requested I do an X-​ray and that’s when I found out it was broken at the base of the toe. I did wonder why it didn’t heal up quicker. The front staff do their best to collect payment, issue invoices, chat with you, greet you and help you. The hours are longer here and it really helps when one is on shifts.

I am very disappointed with this physio clinic after tonight — especially after reading such great reviews.
I signed up for an appointment and filled out all the requested forms online — including providing all of my insurance information so that I would be set up for direct billing.
When I arrived at the clinic, however, the receptionist told me I had to pay upfront! It clearly states on the website and on the forms that I filled it beforehand that they do direct billing to Sun Life.
I paid and then followed up up with the physiotherapist about it after the appointment (the physio, Denine, was really nice by the way and seemed very informed), and she agreed that I should have been able to do direct billing.
So I went back to the receptionist about it after the appointment and her exact words were: «I’m sorry, I don’t know how to do a refund. You’ll have to claim it yourself. We can do direct billing at your next visit.»
Why would they make you fill out all those forms initially if they were going to make you pay upfront in the end? I honestly wouldn’t have gone to the clinic if I didn’t think they’d do direct billing.
Really disappointed with their unprofessionalism and unhelpfulness.

I have been going to City Sports & Physiotherapy for physiotherapy with Shaana Burgess.
Shaana is highly recommended by myself for her knowledge and experience.
She has been extremely caring and has answered any questions I have asked.

Duane Brousmiche is a master physiotherapist who identified my back problem as what it really was, a neck problem. He made that diagnosis the first session I had with him and set me on the correct path of recovery. I’ve been visiting him for two months now and finally, after more than a year of constant pain, I’m getting relief. His IMS technique is a life saver. I am so glad I went to this place and met Duane and hopefully soon I won’t need to and will be as healthy as I’ve ever been.

I have been having physiotherapy with Duane Brousmiche for a couple of months, after I broke my arm in a skiing accident. I would highly recommend Duane for his knowledge and experience, but also his thoughtfulness, patience and persistence.

Want to add that DAN is fantastic too, has helped me and friends in the past. I appreciate the PDF of specific exercises tailored for you they will send to your email address to help injury recovery and prevention.

Kim Yae at City Sports has been immensely helpful getting me back on track after getting patella-​femural pain syndrome. The second time around, and over two years later, I was training to run my first marathon and re-​injured my knee one month before I was to run the marathon. I completed my first marathon pain-​free and have learned much about listening to my body. I can’t imagine a life without running and doing the Grouse Grind. I am forever grateful to Kim for putting me on a program that allowed my knee to get stronger and run my marathon and also complete my first Seek the Peak race!

I highly recommend this place, as do most of my friends and coworkers. I see Duane, who IMO is a genius, but my friends have been happy with all the other physios there as well. I don’t even bother seeing my gp anymore if it involves the musculoskeletal system.

This place has real expertise and is focused on getting you well and back on your feet, rather than maximizing the number of visits you make.
I went there (on a different physiotherapist’s advice) for a sprained ankle a few years back, and had excellent care. I was recently back again and this time saw Rachel, who quickly sped me to recovery from a hip-​area flare up that prevented me from running.
Highly recommended!

so i’ve started seeing rachel as a physio since cathy was on maternity leave and omgggg is she amazing! best physio ever i swear… she pops me right back into place and just understands exactly what is wrong with me when i try and explain to her where i feel pain, what doesn’t feel right, etc.
i’ve also gotten a massage from the rmt, lucas, here as well, and he was pretty good in getting me all popped back into place and everything.
this is seriously the best physio clinic i’ve ever been to — very knowledgeable staff but everyone’s super friendly and you can tell it’s a really relaxed, awesome environment to work in/​be a part of.

I’ve come here twice now.
First time (long time ago) was for bursitis, and a strained rotator cuff in my right shoulder. This was from spiking a ball in volleyball from behind my head. Recovered in about 4 sessions.
Second time, this past 2 weeks. Weight lifting. Overloaded my left shoulder and did something similar — rotator cuff strain and bursitis. I rehabed it myself for the most part but got some further help in the healing as well as additional exercises to help it along some more. Two sessions, and I think I’m done and on my way.
Gareth helped me out. Super friendly guy. Ladies, you would like him. ;)

I love and respect this woman. I have, in my old age, come to find myself oft injured and in need of repair. From a knee injury i had been able to shrug off for my entire youth, to the back spasms every four or five years, and to more recently, shoulder problems and a freakish heel issue which came literally out of nowhere, i have had a host of hurried, unhelpful and thoughtless attention paid to me by those i entrust to prevent me from slowly killing myself, only to leave me in the lurches of recurrence. Well, no more! Goodbye chatty Irish bastard, so-​long hippy idealist, farewell SWF, don’t call me City Sports Phys… No wait! Reeling it in.
Timberly knows more about me than i want to know. That’s both comforting and unsettling to a man who once considered himself somewhat of an alpha! Now, as a member of the «fat as a hog» club, i rely on people of more willpower and «willingness» to keep me from drowning in my own fat and tripping over my own dumb limbs as they seemingly, continually faultier under the new weight of a dummy who still thinks he can kick the ball from half field with the outside of his weak foot… and score. I suppose in the future, there will be a Timberly-​like computer which will rush the field as i attempt such a stupid feat and save me from myself, but until then i will rely on the Timberlys of the world to fix what i have broken and allow me to continue to neglect the few working parts which remain.
If you don’t believe me, spent ten minutes with her.

I have been suffering for months from pain in my neck that’s worked its way through my shoulder and subsequently started sending weird sensations through my left arm. I went to massage therapy and physio elsewhere with limited success. I needed to find a physio clinic more convenient to get to from the office.
A co-​worker suggested seeing Duane Brousmiche at this clinic as it’s close to the Canada Line which is easy to get to from my Yaletown office. Duane was great. He talked a lot to me about what was going on with my body and brought out the model of the spine and showed me. He used IMS on me with some massage in areas that were too close to the lung. He also used a heating pad.
IMS is pretty weird but it seems to have helped already and I’ll go back for more. The pain of the needles is tolerable even on the worst of my muscles. He gave me some stretches to do between sessions and figures it’ll take about a month to fix me up. I appreciated the time he took to assess my situation. He was more thorough than the other physios I’d been to.

Yay, City Sports and Physiotherapy Clinic! I recently got back into running after a long absence and promptly injured my knee. The good folks at City Sports and Physiotherapy quickly got me back up on my feet and running again.
I love the proactive approach to injury treatment and prevention that physiotherapy offers. I had never seen a physiotherapist before, but next time I sprain /​twist or tear anything I wont hesitate to go back. I’m sure if I had simply rested my injury, I would still be limping around. Best of all, my physiotherapist gave me great exercises to increase my strength and stability to prevent injury in the future, so I’m confident that if I do need to see her again it will be for a different kind of injury.
I’ve never been much of an athlete so I don’t have any equivalent experiences to compare this one to, but I always felt comfortable, welcomed, respected, and well cared-​for, from my first visit to my last. In fact, I had to cancel an appointment last minute due to the onset of a migraine, and they had the heart to not charge me for a missed appointment. I thought that was really nice of them considering I only gave them one hours notice. Normally they do charge for missed appointments, which is only fair. I felt the cost was totally reasonable for the service rendered, and of course, many extended benefit plans cover physiotherapy.
Thank you to every single person I encountered at City Sport. It says a lot about a business when every person over a series of visits is consistently friendly and professional.