Canadian Greetings

Merchant refused to provide a small strip of packing tape to seal my envelope with some documents I needed to make sure are secure. The lady pointed to the wall of packing tape for sale and told me to buy one.
No, I don’t need an entire roll when all I need is a single strip from the roll I can see behind you.
Don’t support this small business, independent from Canada Post. Lady after me had a problem with them as well.

Review of the Postal worker who can’t understand English nor speak it clearly. The evening of July 28^th. Couldn’t understand what customers were asking, resulting in long line ups. Asked for my ID despite coming there every other day for the last 4 years. Go during the day!

This review is for the postal section of the store. I come here to drop off some mail and home made cards. I still write letters and make cards by scratch and send them through the post old school. Very friendly staff. I also collect stamps on the side, therefore, compared to other outlets they still seem to have a reasonable stock mid way through the month.

This place is totally confused. First, apparently their name is Canadian Greetings, but apparently it is also «Vancouver Luggage Warehouse.» They’ve tacked up a tarp outside over their sign stating the latter, so I guess that’s how they now want to be known?
Second, the people who work there haven’t the slightest idea what they have in stock, nor do they seem likely to try to find out. We called ahead, since they were listed on the manufacturer’s website as one of a few places in Vancouver carrying that brand. First, they answered the phone as «Canadian Greetings,» and I’d told my husband he was calling Vancouver Luggage Warehouse, since that’s what their website now says (though the manufacturer lists them as Canadian Greetings), so that was confusing. Then he told the salesperson the exact brand and model we wanted, and he didn’t seem to understand, so my husband explained exactly what it was and the salesperson was really uncertain for about 30 seconds, but then said, «Oh yeah, we have that. Yeah, we have that, for $ 60.» (About $ 20 lower than you can get it for on the web.) So then I drove downtown and went in, and they had nothing that looked anything like what we were looking for. When I asked the salesperson (who was studiously ignoring me until I forced her not to), she didn’t know the brand, then said, «Oh, I don’t think we have that,» then «Oh, we just sold it.» (Yeah, in the 60 minutes it took me to get downtown after dinner? What are the chances?)
Better yet, she didn’t even try to sell me something else (which I’d expected, since I figured that «we have it, and it’s a really low price» gambit was just to get me in store). I would have bought something else, even vaguely similar, since I’m leaving town in a few days and fairly desperate. But no.
To be fair, The Bay did the same bait and switch when I called and then came in (with about the same level of service). But this place is sketchier than The Bay.

Rude, rude, rude! I went to the Canada Post outlet at this location and they could use a customer service class or two. No need to be rude, I think I made my point. RUDE!
Oh and if you need to buy luggage they sell that too, I nearly killed myself trying to get to the back of the store where their post office is set up. Three words, rude and fire trap, I guess that’s four words if you count ‘and’.

This review is also for the Postal Outlet.
I tend to have a bit of an EBay shopping addiction. This is where my items wind up, when they couldn’t deliver.
The one girl served me so many times that she knows both me and my BF by name
She is super nice & friendly .
Mailing from here is good as well. There is rarely line ups and they have all the supplies needed .
In terms of luggage, before my trip to Hawaii I was shopping prices. I found then to be rather high priced .
They did have some very cool metallic blue Suitcases. But way way too much !
(I bought my suitcase at winners)
But all in all it’s great for location & service for all Your postal needs

This is the Post Office I use for work (at the very back of the store). I haven’t used the other services, such as luggage and wallet sales, currency exchange, what seems like a travel agent.
Usually, at the random times I go (weekday), I am first or second in line. The staff I’ve met there in the last few months know much more about the Post Office rules than the people that used to be there a long time ago. I heard some customers saying they didn’t need photo ID to pick up their package before, though it is required now (not sure if Canada Post changed things, or if the store is doing a better job following regulations).
I have no complaints here. It’s just that I have no exciting experiences here, either. But what can you expect of a post office transaction?
A year or so ago, they started accepting Credit Cards. Yay. It was such a pain to make sure I had enough cash when I didn’t know if my package would cost $ 5 or $ 80 to mail.