C I B C

I live nearby and frequently stop in to use the ATM at this branch.
It’s close to the intersection of Broadway at Macdonald, about a block west on Broadway.
I’ve never had much of an interaction with the staff here. From one or two limited conversations I can tell you that they do not have washrooms at the bank — you’re better served going to the Starbucks across the street.
This branch has a small parking lot at the back but you are limited to twenty minutes or less. The stalls are also tiny. Otherwise, there’s parking on Mckenzie, 12^th ave or on West 8^th near the library.
There is a homeless gentlemen that treats this ATM area as his living space. Mostly I have run into him on evenings and weekends, and although he is not imposing and doesn’t bother anyone coming in, it’s still a little disconcerting. I understand he’s only trying to stay out of the rain and cold, and perhaps because he doesn’t bother anyone the management at CIBC agrees to turn a blind eye to him.
The next closest CIBC branches are at Arbutus and 4^th or Burrard and 2^nd, both of which are quite a distance on foot. That said, I’ve never had any issues with the ATM at this location. The ATM on Arbutus once short changed me on a cash withdrawal. As if that wasn’t bad enough, when I called CIBC to let them know they were very distrustful of me. This was the first time I’ve ever had a problem with an ATM (knock on wood!!!) and they made me feel like I was the guilty party. The matter was eventually resolved to my satisfaction but as you can tell, I still have hard feelings about it.

If it wasn’t for their own surface parking lot (4 spaces), a 2-​star would be more appropriate as it’s an old branch. Make sure you register your licence plate on their lobby counter.
good corner location, besides Starbucks.
Got a free 2015 calendar today ;)
Just a small 2 seat waiting area, no free coffee here like the Bank of Montréal.
Service here is actually quite smooth, never seen a major lineup here. That’s if you don’t mind standing on its terrible flooring, it’s like stone/​concrete if you’ve actually been here, you would know.