Atlas Animal Hospital

I’ve had a number of good experiences here over the years. The staff have been friendly and helpful in the various emergencies I’ve had with fosters and pets and I always feel like the animals are getting a good level of care.

I’m often leery about Vets. They can sometimes take advantage of you when they know you would do pretty much anything for your pet. Also, it’s always worrysome taking your pet for surgery.
I’ve used Atlas a few times. Most recently my aging pug Lewis had two cancerous tumors removed. They’re quick to attend to your pet, sympathetic to your concerns and arguably the most reasonably priced Pet hospital in town.
The hospital is a tad stinky, but that’s to be expected when animals are hanging out all day.
I’d certainly use this hospital again.
I’ll ce

Unfortunately my dog needed immediate medical attention again as she was hit by a car. The staff and doctors at Atlas were again attentive, direct and very honest at what we were looking at. She spent 3 days in the clinic and they did the most amazing job at putting my dogs leg back together again.
I think it’s important to remember that emotions run high for owners when their pet is sick and often times people like to blame the vet for not doing a good enough job. I get it, but it’s not fair. Atlas keeps the prices reasonable to help YOU and help your animals and thats exactly what they have done for me twice now. I’m very appreciative of their services and will continue to support and promote them

I read all the reviews before I took my cat in. I agree the front desk could be warmer and more interested but all in all YES a No Frills vet experience. They told me to come on over they would see Kitty right away and surprise they actually did. The Dr. was nice and could see how distraught I was and tried to make me laugh. I felt I was appropriately consulted about what services I was agreeing to, the prices are terrific and I felt I received good advice about the food to purchase NOT hustled into buying. an expensive product. A solid yes to this business

I have been to this hospital many times. A number of times for my cats and now my puppy. When I took my cat there for the first time it was an emergency. She was in labour and the kittens would not come out for 4hours. I called the 24hr hospital on west 4^th Ave and they told me just to see a vet is $ 200 and she will need xray plus… so just to get in there $ 500. So, I called Atlas and just to se a vet was $ 25 so I rushed there. She had to stay over night. When I went to pick her up all 5 kittens were alive. She got fixed and shots and antibiotics… all ended with $ 1300 and I took come 5 happy kittens and my Betsy.
Now I have a puppy and he just had problems with constipation and he’s stayed there for 3 nights and home now. With everything that my puppy needed was $ 800. And he’s doing very good. So I would def recommend this place. It’s not fancy or anything like that but the vets are great and gentle with animals from my experience.
Thank you atlas :)

Had to leave my pup here for the night. Excellent prices and I would definitely go back in the future. Thank you Atlas.

Took my dog of 13 years and had absolutely the worst experience. They lack so much and yet it’s a surprise they are still open. People do yourself the favor and do not bring your pets to this place. There prices are incredibly over priced and there customer service is atrocious. The condition of the hospital is abysmal and require more attention to the lack of cleanliness. If you are desperate and don’t care for your pet then by all means take the chance. But if you love your animal like i do, please don’t make the wrong decision I did.

Good and quick but over priced

I came in to bring my bunny in for a check up. The assistants upfront were not very attentive, and look like they didnt want to work there.
During the appointment with the doc, he was quite professional, answered all my questions and concerns. HOWEVER, when he was clipping my bunnys’ nail… he cut one of them and my bunny squirmed… and the nail started bleeding… so he took him to a seperate room to do the rest of his feet. After my appointnent when i was leaving i noticed on the paper work my name and address plus phone number was all spelt wrong… first and last visit.

I wish you people would stop whining about this clinic. Feel free to go to another upscale clinic where everything is nicey nicey, service is wonderful and you are treated with the ultimate respect.
This is a no frills clinic — Your pets are being treated by qualified veterinarians who know what they are doing and the price is right. If you need emotional support, take a friend with you. If your dog is traumatized by the experience, spend the extra few hundred dollars on him/​her
As someone who has been a pet owner and consumer of vets for the past 25 years we have experienced both sides. It aint pretty. There are upscale vets who also do not know what they are doing.
I had to report a (triple) overdose of my pet who was under Dr Susan Krakauers care. My dog was severely poisoned,
If you want your animals and yourself to be fussed over, and treated like gold — its your choice.

Brought my dog Samantha in because she was throwing up non stop what seemed like all day. Sam hates going to the vet, but as soon as Dr. Thakur started talking to us, Sam calmed down. The doctor was so gentle with Sam and diagnosed the problem quickly. The medication worked and two days later Sam was back to my bouncy happy pup. Sam gives Atlas Animal Hospital a giant Pawwws Up

I have been to this animal hospital twice. Once because of an emergency and the second time also an emergency but also to give this vet another chance.
The first visit was me being very naïve about this vet’s services. My dog had something on her paw that I wasn’t sure and thought it was hurting her. So I took her to this animal hospital and ended being nothing. The doctor told me that he’d have to shave her paw and that was it. When I got the bill, the doctor came out to tell me that her paws were raw (probably because he SHAVED it) and that she might have an infection. So he prescribed me antibiotics AND a cone so that she wouldn’t lick it. To which I agreed since I didn’t know better at the time. She came out of the hospital with a cone came home and she didn’t need it. I took it off the moment we arrived home. I looked at her paw again to see that the paw was totally fine.
This hospital overcharges and tries to rob you of your money. My friends have also advised me NOT to go as they’ve been overcharged as well.
Second visit couldn’t have been any worse.
My dog got skunked in the face late at night and wasn’t able to open her eyes. She was rubbing her eyes on concrete floor to get the gas out. I freaked out and searched online to which a lot of people advised to go to the vet to check for any secondary trauma. I decided better safe than sorry to drive down to the only 24 hour vet that I knew of.
She stunk and I knew it would and could stink up the vet so I waited patiently outside as my boyfriend was checking her in with the receptionist. The receptionist tells us to come in to get her weighed and to go in the exam room. So I followed his instructions.
After about 2 minutes of waiting for the doctor and one freaked out me, the doctor comes rushing into the exam room to tell us to «get out». It wasn’t «Could you take your dog outside please» it was «get out, get out». I wish I could say he yelled at us but he TOLD us «we don’t take skunked dogs in this vet.» To which I replied, «I came NOT because she was skunked but because of her EYES.» When he leaned in to look at her eyes, she walked towards him to say hi. He immediately backs off and just bellows at us that her eyes are fine. He smiles at us as says «Now our hospital is going to stink like skunk for a while» as if IT’S OUR FAULT. I couldn’t have been even more mad at MYSELF for even thinking of going back to this hospital. He made it sound like it was our fault for stinking up the place when I was nice enough to wait outside as to not get the smell inside.
I felt that I had to write a review because of these two awful visits. I will NEVER EVER bring my dog here again OR recommend it to ANYONE.

Because of the negative reviews & the seemingly endless persecution of these so called «cheap Indian vets» I felt compelled to write my two cents.
First off, I find the vets here are kind, compassionate and genuinely care for all animals. This is certainly reflected in their far below «pricing» as recommended by the BC College of Veterinarians.
When my rottie injured her knee, I went to several different vets in the Lower Mainland for quotes on her ACL knee repair surgery. They quoted me an amount which was about a quarter of what the other vets were willing to do the surgery for. Of course, I wanted the best care for her, at a reasonable price, so I wasn’t just basing my pick on the lowest bid. So I took her there for a second opinion, and his diagnosis was exactly the same as my more expensive vet.
I have no worries on the competency of these vets. Dr Bhullar and his medical staff have always been efficient, the exams never felt rushed, and I have always left happy not spending a fortune on quality vet care.
That said, the office staff is horrible! I guess costs have to be cut somewhere. They lost my x-​rays from my other vet, mixed up charts, and even filled the wrong medication on my dog’s prescription! You will also not get the personalized service like you would get at your regular vet. They will not call you to remind you of vaccinations or annual check ups, or call to follow up on your pet.
So long story short, you want a fancy waiting room with competent front office staff, go elsewhere. But if you can overlook useless waiting room staff, quality and reasonably priced vet services from vets that seem to genuinely care, this is the place for you! Emergency ²⁴⁄₇ care is no extra charge so that offers additional piece of mind.

I’ve taken Maia here a few times. But the last time I took her, she was ‘crashing’ and just really needed some fluids. After trying to get me to do x-​rays and whatnot, I just said. Please just give her fluids. Maia is 15 and has kidney disease, I don’t need x-​rays to know ‘what’s wrong’ and I don’t need you to charge me $ 500.
She puked all over the table. He (I don’t know which Dr. it was) made me clean it up by POINTING at the mess. I was horrified. I am paying YOU for a service. I had to walk out of the room and was crying. They don’t care about your feelings here, they only care to hurry and take your money.
Don’t even take your animals here if you have an emergency.

Dr Gill was fantastic with my dog and me. He was attentive and personal. I felt he had genuine care for my dog and respect for me. He also called me personally several times to keep me informed and returned my calls promptly.
My five year old dog spent two nights at Atlas. He had a couple X-​rays, an IV, and a non-​surgical procedure. The price was fair and they did not do anything without my approval.
I am considering making this my primary vet, not just a preferred location for 24hr emergencies.
It’s tough to read the negative reviews: most of them seem centred around the doctors’ race.

We rushed our dog here after he’d been hit by a car, and they rushed him right in. Helped get him out of the car, took him right to the back and the vet tended to him asap. The vet tech was so nice and caring, talking to the dog and petting him, while also handing me some tissues for my tears. More than I can say for some vets in this city. They called us as soon as they were able to xray him and explained what happens next, and were so friendly and helpful. The whole process could have been so much more unpleasant, but the doctors and staff helped us feel better about it. Fortunately, doggie got off with only a broken radius… had to have surgery, but all went well and he came home doped up but happy. Obviously, this whole thing wasn’t cheap, but it would easily have been twice the amount at another vet surgery.
This is a no-​frills vet clinic, esthetically… if you’re someone who needs a fancy waiting room and shiny things, by all means go to another vet clinic where you can pay much more for these frills. But these people care about animals, and I would certainly bring my pets back to them.

If you need to make a quick decision:
— Don’t come here if price is not too much of a concern and you just want good attention.
— Do come here if you’re extremely strapped for cash, or it’s late night and nothing is open.
I took my kittie here after she showed signs of an eye infection late one night. We Googled and this appeared to be one of the few places that’s open and close by. After reading the mixed reviews, we decided to give it a try.
The lady at the front desk was EXTREMELY inattentive, and I mean EXTREME! No hello, no nod, no eye contact, no nothing. After half an hour of zero acknowledgement, we got really ticked and grabbed the first thing we can buy (a bag of treats) and demanded to pay for the treats or we will walk out with them. They finally checked us in.
Once we checked in the process was more than decent. The doctor saw us right away, albeit handled our kittie a bit more roughly than what I believed was necessary (she wasn’t hurt or anything), wrote us a prescription for eye drops after determining there was no laceration on her eye and off we went.
The price was cheap (all came to about $ 60), no initial exam fee required. And after 1^st day of applying the drops our kittie was better. We followed the doctor’s orders and gave her the 10 days worth of drops anyway.
The clinic is small and fairly dingy. Even the exam room smells of faint urine. So I would be a bit concerned. Make sure you sanitize yourself and give your pet a bath if you feel necessary.
So, overall, if you don’t treat your animal like a complete baby (can’t handle any roughness) and can’t afford the price gouging of a normal clinic and need late night access due to work schedule or something, this could be the clinic for you. Be warned, the front desk sucks immensely, but the doctors are OK.

I took my rescue cat here — the cleanliness is substandard; the staff have major attitude stuff; and I didn’t find the total bill to be any less than my regular vet.
I will never return to this business. Public redemption does not make up for dirty examination tables and the «chip on the shoulder» attitude.

I am absolutely horrified of what happened yesterday.
We brought our dog Tika in for a checkup, as she was quite ill. An Indian vet came in the exam room — he didn’t look at us in the eye or introduce himself. He immediately started examining Tika He was being rough with her and didn’t even use gloves. It was blatantly obvious that this man doesn’t care about animals. My baby is 13 and a SWEETheart and he didn’t care about her :(
We caught him in a few lies. Firstly, he said that since she’s vomiting there’s no possibility that she could have Giardia. A few minutes later, he said that it’s a possibility that she has Giardia and that she would need to get IV drip and stay at the vet for 2 days. I knew this wasn’t right, so we asked him kindly how it is that she could have Giardia while vomiting. He got angry and started yelling; he was very aggressive. He started accusing us of not being able to understand English! Uhm, check your accent buds, and your lies while you’re at it. (It’s easy to get confused when you lie so much).
I then asked him if it would be okay to board her at a kennel in a few days time if she improved a great deal (I thought it was most likely the case of food discrepancy). He started yelling at us asking how the kennel could care for her better than an IV drip and 24 hour care at the vet. He was YELLING at us!
He left the room and said «Just make up your mind and I’ll come back». After he left I turned to my cousin and said «is this a f’ing joke?». He stormed back in the room and said a few inches away from my face, «Excuse me lady? What did you just say? I heard a bad word! What did you just say!?»
I left immediately and told the receptionist to find a better vet. We were very scared of of this man!

This vet does not deserve 1 star, it deserves 0!
The only advantage is that it opens 24 hours so incase of an EMERGENCY, when no other vets are open, you can go to this one.
Otherwise, the wait to speak with a receptionist will take forever. They don’t seem to know what they are doing. This place has bad hygiene and dog urine all over the place.
I brought my dog here because he was sick and they found out he had bladder stones. They had to perform the surgery right away. After the surgery, they called us to pick him up. My dog was walking around whining with dripping blood at the vet and they didn’t do anything about it. Customers saw the blood and was shocked that they would still discharge him. They didn’t even care to clean the blood off the floor so other pets ended up stepping on it. That is not very hygienic if you ask me.
They told me to just take him home while the customers told me to just leave the dog overnight because how can they discharge a pet that is dripping heavy blood out of his wound after a surgery?
Next day, I picked up my dog and he smelt horrible. Like pizza (from next door’s pizza place) mixed with urine (maybe because they kept him in a small cage). It was the WORST SMELL EVER! A combination of everything. we had to give him a bath asap!
This vet tries to take every penny out of my pocket! I feel that I’m getting ripped off every time they always tell me «you need this, you need that, we need to perform this… and do that» which adds more cost onto the bill. They charged me extra for sending out the «bladder stones» to a lab in Toronto for examination — which I have never heard back from.
I will NEVER come back to this place! They did not even give suggestions on diet to prevent the bladder stones from coming back.
On the bright side, I currently take my dog to Vancouver Animal Wellness Hospital on E. Broadway and I absolutely love that place. Knowledgeable staff, clean environment, knowledgeable doctors who actually know what they are doing and won’t keep adding on unnecessary things just to make money off you. The doctor will actually tell you it’s not necessary if you really don’t need it!
They also call/​email you to follow up to see how your pet is feeling and if you have any questions/​concern.