1stDataRecovery

Well despite what other people said on this forum, I had the worst experience with 1^st Data Recovery. I had a failing G-​Raid GR4 4000 with 2 hard drives inside of it and one of them was clicking. They told me they could retrieve some of the data and would charge me $ 150. I told them to go ahead with the job.
So when I got the data back it was all giberish. I took the drive back to them to show them that none of the files they retrieved could be opened and they hadn’t retrieved anything… yet they still charged me.
After going to another specialist, I found out that my hard drive is a Raid0 which means every file on your hard drive needs both drives to be read. 1^st Data Recovery simply took the data from the hard drive that was working and dragged it onto a new hard drive without any of the data from the busted hard drive that was needed in order to make all the files complete.
There website says 495 $… no data, no fee… well I gave them $ 150 and I got nothing. If they had told me that none of the files would be able to open which was obviously the case to the other specialist and is easy to understand with this Raid0 system, then 1^st data recovery could have forewarned me and I would have told them to stop the job before beginning.
Total waste of $ 150

Sent in a 1TB hard drive for recovery and they were able to recovery everything and a great rate! I would highly recommend them to anyone needing data recovery.

These guys and girls were great. Imagine the horror of plugging in your external harddrive — the one with all your baby’s pictures on (!) — in one morning and — NOTHING.
They went above and beyond to help me get the photos (and work data as well, of course) off the busted drive and onto a new one.
Kudos all round.