Vip Tailors & Dry Cleaners

I couldn’t help but feel like a sucker for paying $ 12.99 to get a casual dress dry cleaned here. All of the signage indicated much cheaper prices such as suits for $ 8.99 or three pairs of pants for $ 9.99. So why was my dress $ 12.99 plus tax? I didn’t ask the price ahead of time which was my mistake but there was no explaination as to why it would cost more than all of the listed prices. It felt sexist. I’ll just never go there again.

This dry cleaners is TERRIBLE. First of all, they can never quote you how much it will cost because most often the neice of the owner is the only one in the shop and she doesn’t seem to have any idea of the business policies. I brought a nice silk top in for dry cleaning (white) and when I received it back it was yellowy brown, the way that a shirt looks after years of wear (it was less than a month old). I complained and she said they would clean it again (they send out the dry cleaning) when I picked it up again it was still yellow and to my horror i was sure they had stained it. I asked to be reimbursed for the cost of the cleaning (no way in hell they were ever going to pay for the shirt) and the owner started screaming at me that he wasn’t going to reimburse me and to not come back if I didn’t like it — TRUST ME, i wont be.
Brought it to Golden Hangers in Yorkville and they made it look good as new :)
DO NOT BRING DRY CLEANING HERE — very mean man, terrible cleaning

Price and quality you cannot beat. Habib, the proprietor, who also does the tailoring, knows what he’s doing and goes above and beyond to make the customer happy. He’s never balked at anything I’ve asked of him. When returning the clothes to me he insists that if anything needs to be tweaked, he’s happy to do it. Out of dozens of items tailored, maybe two needed a small adjustment and, true to his word, he did it graciously. I highly recommend the place.

I don’t know what the previous reviewer is talking about. The proprietor of this shop is from Afghanistan and very friendly. He worked at Harry Rosen for years and is excellent. I have had him tailor everything from pants to full suits. Excellent work every time.
I unreservedly recommend this place!

Lack of attention to detail in tailoring and poor customer service unravels this business. I don’t think visible blue thread stitching on a black garment is «modern styling» or «no big deal.» And it seems like poor customer service to be told you’re being a «bother» for asking why this was done. In fairness, I’ve had no problems with my actual dry-​cleaning. However, It’s called «VIP Tailors & Dry Cleaners» — and 1 out of 3 doesn’t cut it.