U-Haul Co

We lived next door to this location (730 St. Clarens Ave.) and asked to rent a truck. First time we needed them, we got a 10′. That was too small so next time, we got a 14′.
They made sure to walk us through everything we’d need to know to make an informed decision on size and use of the truck.
My husband had never driven a truck like this so they helped teach him the basics to give him confidence when driving. Their prices were VERY reasonable with NO hidden fees or «gotchas».
The trucks were clean, safe, and well-​serviced. They drove smoothly and were comfortable to ride/​drive in, with all the great features you expect in a Uhaul truck.
The staff (we dealt with two guys so we may have met everybody) was warm and friendly and eager to see our move be a success, wishing us well. When we had any problems or questions, if their office was open, they were always willing to help us as much as they could and would even suggest alternatives if they really couldn’t do what we needed.
They treated us like old friends, making the stress of a packed and deadlined move become so much less.
I know there’s a Decent Car and Truck Rentals location on Bathurst with poor ratings and I don’t know their connection to each other, but THIS (1286 Dupont office) location was wonderful.
Keep in mind when dealing with any customer service that if you’re a rude jerk with them, they don’t have to do more than the base minimum required to rent you a truck. We treated them at that location like good friends, being respectful and understanding. As such, they were talkative and more helpful to us than if we’d been pushy, rude, and demanding towards them. You get out what you put in. Treat these guys nicely and they really help your move be as pleasant and stress-​free as possible.
I love this Uhaul location. They’re «my guys». We enjoyed it so much that we joked maybe we’d come rent another truck from them and just drive around for no reason, carrying nothing, just to be silly. ;D