TPH The Printing House

I wish there were more than 5 stars because they deserve it. Frank, the manager of this location, went above and beyond to help us out. We are traveling in from out of town and needed a rush print job. Not only did they bend over backwards to accommodate turn around time and our travel schedule but they worked hard to give us the best price. Then — even after we agreed on a price — Frank kept working on it and got us an even lower price. They even had the work delivered to our hotel since we couldn’t arrive before they closed. Thank you Frank for your help and kindness!

This Printing House is the best. I could not have asked for more professional, time efficient and lovely employees. Frank the manger ensured that my wedding invites were perfect and offered very helpful advice. Lucas is an excellent designer.
I would highly recommend this team for all of your printing needs. They will deliver.

Went to this location to print a very small job that I needed on the spot — they were able to get it done for me within 5 minutes and I was very happy with the end product. I didn’t shop around for prices, but it was what I was expecting to pay anyways.

Not sure why I put up with the horrible service here for so long. Prices are high, colours on posters have come out looking funny (which I only discovered after paying and leaving), and when I would arrive to pick up, staff never seemed to know anything about my order or be able to find it promptly. Plus, they lost my USB drive, didn’t seem concerned, and didn’t bother to offer to replace it. When I emailed them files to be printed, my emails would sometimes be ignored completely, and I had to call to ask if I had the right email address (I did).
After putting up with this lack of professionalism for months, I received a rude email refusing me service until I opened an account with my credit card, even though I had just been at this location and no one had said anything about an account being a requirement from now on.
I have since switched to a new printing company where the staff are helpful, professional and polite, and I am much happier. No need to put up with The Printing House, there are better options!

Poor customer service. Compare to other branches, this location is over-​priced and the staff here is rude. They don’t seem very knowledgeable either… or maybe they just didn’t bother to take orders that are under $ 50. Prints are below average. Colors are more pink than the original file. I would not come back.

I used this TPH before and they have always handled my small jobs efficiently and effectively. I always get friendly service and these guys are always professional and ready to exceed your expectations.

By no means is printing affordable here, however, when you’re having an absolute panic shit at the (startling) lack of printing houses downtown, it’ll have to do.
This TPH is in the basement of 777 Bay and a full serve location. They’ll charge you an astonishing $ 5 «file access fee» for opening a PDF on your USB key and then $ 0.50 or so per colour printout. But your charts will be printed on the spot without any fuss and look beautiful.