Toronto Carpet Cleaning Services

At first I thought this was a good deal of a company, with friendly staff, but I changed my mind. I found them randomly through Google, and they promptly contacted me next day which was nice. The gentleman was friendly I thought at first. Immediately asked for my voucher #, I said «what voucher?» as I never mentioned one. Apparently they had a Groupon voucher out there (I couldn’t find it after the fact online… strange). Regardless, he gave me the voucher rate which again, was nice.
However, because I lived in a condo he charged an extra $ 20 (because of elevators and time it takes, to go up and down, we are on the 11^th floor). He then said he needed parking to be provided at the building, and if we couldn’t provide it, we would have to cover any fees for public parking etc. For a company that focuses on service in Downtown Toronto, this seems a bit odd as it’s a concrete jungle of towers and apartments. Our total rate was $ 39 (the «Groupon» rate, +$ 20 for the condo, and then we would be on the hook for parking). I asked about taxes and he said «If you’re paying cash, don’t worry we’ll figure it out after».
After some thought, I thought, this seems sketchy that he is trying to encourage a cash only exchange, and asking for extra costs because we live in a condo with no parking in an area that is their primary service area.
I called to cancel (gave more than 24 hr notice). When he answered (clearly a cell #) all he said was «Hello?». I had no idea if I was calling someone’s house or the business. I asked «Is this the carpet cleaner?» and he said «Yes». So I told him about the appointment and I’d like to cancel. He immediately had my info ready and asked «Can I ask why?». Fair. I said «Honestly, we decided to do it ourselves, and figured the extra costs for bei…»; «Okay you’ve been cancelled have a nice day» *click*. He interrupted me after asking me the question, and hung up on me. What the heck??? This whole thing sounds like a shady operation.