The Ritz-Carlton, Toronto

A very nice hotel perfectly situated from all the local sites. I found everything within a 15min walking radius. I am not to crazy about the lack luster lobby, but a nice little bar for gathering with some friends. This place could use a decorator to amp up the vibe and be more chic. Spa services were OK. I thought the actual spa area was a little basic in terms of comfort/​amenities, but it did the job. Rooms are nicely appointed and I slept like a rock. I woukd return to this hotel. Hopefully they spruce it up a bit before I return.

A truly beautiful hotel. Perfect for dinner before a big concert or a sophisticated high tea get together. The staff are always smiling and friendly. This venue is wonderful for planning those special events. Great location for those visiting Toronto. Were fortunate to have a Ritz Carlton in our city.

Check in was very easy. The concierge was quick and friendly. They serve this really yummy tea, sloane teas in the lobby. There is candy too. The one bedroom suites are a good size but lighting is poor. The bathroom is a nice size. The décor is more traditional than modern. Room service is quick but food is okay. There’s a cozy bar at the entrance of the hotel. Drinks are a bit pricy. The spa is nice. My only complaint is that the steam room didn’t seem to work too well. The cooed lounge is really nice. The location is great.

Rooms are amazing, bathrooms are beautiful. It was all great. Especially their customer service, it was phenomenal. Since we got here they were all so nice and friendly with us. What I found to be amazing is I forgot to bring contact solution. I called the front desk to see what was the closest store to go buy some. The receptionist said to me «give me a second I think we have some.» I really wasn’t expecting her to find any but she had the bellman bring up a bottle of contact solution. I honestly didn’t expect it and it blew my mind that this lady went above and beyond for me when she didn’t have to. Thank you Ritz Carlton!

This hotel goes above and beyond the service industry. They truly make you feel like a King and a Queen. The staff are the most professional people in any service sector. From the spa to the bar, even among young employees, they are committed to the highest level. As a person who travels very often, nationally and internationally, I can honestly say that this is my favourite hotel in the world.

Staff are great. I asked for height floor room I paid lot of money for it and I ended up in the 8^th floor and that is what is available nothing we can do I offered to wait couple hours till I get high floor but the answer was this is what is available for now. I got to my room and bathroom has gum on the basked as if wasn’t cleaned. I called they send someone to clean it.

It is more of meeting hotel or conferences not really that luxurious as they claim. Suites are poorly designed .food is ok .
Services are fast staff are nice .
Candy for the kids in the lobby

Previously, I’ve never stayed at a Ritz Carlton, but through Marriott I was able to book the room at a great rate and being close enough to Toronto to go up for the night it was worth it. The property itself is clean and modern looking with great attention to detail with friendly and caring staff from the valets to the desk clerks. Even with the luxury brand, it wasn’t over the top opulent or anything like that which I thought was nice. It made me feel comfortable and wanting to book again here in the future. The rooms were great with incredible amenities and bells and whistles. The north side give you a great view of the theatre district while the south side has the CN Tower and the lake. Would definitely recommend getting a high floor room if possible.

The dessert is pretty nice … The tea can be chosen from is awesome. Some of the dessert is a little bit too salty

Attended a day long conference here and the meeting rooms are lovely. It was freezing in the room however. Had I known it was going to be so cold I would have brought a sweater. Anyway, we had breakfast & lunch laid outside the room. Food was delicious but limited options for those with allergies to dairy and gluten. Washrooms were clean and lovely. I wouldn’t mind attending another conference here but I’m going to bring an extra sweater next time.

Such a disappointment. We live here in Toronto and decided to do a home holiday last weekend. Club level room. All hotel staff are amazing. With the exception of one server in the DEQ lounge not up to ritz quality. Slow. Inattentive and a bit coarse over all.
The rooms are poorly decorated. Art work is that of a late 90’s office.
The club lounge is well staffed but the offerings and bar are. Meh.
We will not return. It’s a conference hosting hotel. And it feels like it. Now the ritz in Montréal — that’s ! A Ritz!

Simply perfect.

This review is about the Ritz-​Carlton Toronto Spa:
I chose the «slimming body wrap» treatment, consisting of exfoliation and then a wrap with a blend of all kinds of good stuff. I was also to receive a scalp and foot massage during the procedure. I got no scalp or foot massage.
The «therapist» did not stop talking the entire time, calling me «my love» and «my dear» every 3 words.
I found the wrap treatment very light, did not feel a thing even with the glycolic acid and the wrap felt just warm and not nice and hot.
When paying, I was presented with an already printed invoice with 18% gratuity included. They did say that if I wished to change the tip amount that they could re-​print the invoice with what I chose to give… What?
I felt unhappy and upset and not wanting to make a scene in front of other clients, I paid my $ 250 bill and left. NOT HAPPY

I had the privilege of living at the Ritz for two months.
Was doing some client work. I went to the breakfast buffet a few times. The food was exquisite the variety was amazing and the quality was stellar.
The downside is that they’re very pricey but I’ve left that out of the review because my client paid for it :)
Bön appitite

*This review is for an event at the Ritz only, I did not stay with the hotel yet ;)*
Went here with the bae on a Monday evening for the first annual iYellow Wine Gala, all dressed up and ready to party. I have always heard legends of the service level at the Ritz and I was so happy at all to learn it was all true. Every person we interacted with was amazing, very helpful and polite.
The food was awesome, we were treated to buffet style antipasto and also DIY lobster poutines — YUM! The highlight for me however were the insanely gorgeous and scrumptious house made selection of pastries. I tried one of everything and was happily stuffed for the rest of the night!
Side note, they have trees in the lobby made of gingerbread people. You can donate to charity if you wish and they will write your name on a cookie! The smell of the sweets is incredible!
Next time I am looking to «ball out» I will be staying at this place fo sho!

Overall, a nice hotel in a good location. Room was nice, and the bathroom was great– but what really set it apart was the service, definitely Ritz Quality. Staff was cordial and really went out of their way to make you feel welcome, and the twice a day maid service is pretty nice too. Some decent restaurants within walking distance, and close to downtown financial district. Because it’s right downtown though, traffic can be a little hairy at rush hour so keep in mind if trying to depart for the airport.

What more can I add to these reviews? Its a top quality hotel with wonderful service and great location. I’ll be back.

**This review is about the Spa at the Ritz-​Carlton Only***
I Love it here. Like really really love it. I’ve been to the spa twice now, and it’s just amazing. If you book a treatment here, make a day of it. They serve lunch in the Sanctuary. You have access to the salt water pool. They have a menu of treatments you can get. So far, I’ve only tried the mani-​pedis. The massages seem delectable. I can’t describe what a treat it is to come here. I feel so great when I leave, even if I only get a manicure… I have a wonderful night’s sleep. it’s such a relaxing environment. The showers are amazing too… there are jets everywhere. I want to move here.

Newer facility n conveniently located in the financial district (you get a nice view of the CN tower from the hotel). If you love guys in suit… come to this Ritz for sure…
What can I say about this Ritz location? As usual, they are very accommodating and service been great since we got here…“ask and you shall receive”…that’s definitely what we are expecting so far…
Thanks so much for making our experience in Toronto more memorable. …we will be back for sure.
Good night everyone. .we are exhausted..

Conveniently located in the financial district. Friendly service. Heated bathroom floors. Television in the bathroom mirror. Vanity mirror. Full-​length mirror in the closet. Huge gym (unless you get a training session though, the trainers bombard your gym area…).
Wish they had free wi-​fi throughout the hotel though like Trump Toronto.