Thai One On

Do not order classic pad thai… placed order for delivery and as soon as I opened the bag the smell was very fishy… tried a shrimp and it tasted off. I called and spoke to someone on the phone who supposedly spoke to the manager and they just brushed me off… very poor customer service!

Order from this restaurant again is because it’s closed by. And once again disppointed. Ordered a chicken pad Thai but to found out they gave me beef pad Thai when I got back to work

Food was decent huge portions, and the service could be a little better. This is a good place for groups and has a good atmosphere.

I’ll give it one star because the food was edible and they gave good sized portion, however I was not impressed by the taste of the food at all. I ordered the chicken pad thai, spicy eggplant and coconut sticky rice. For the price, i expected the food to be a lot better. If you want real Thai food, check out jatujak… Yummmmmmmmm.

i really love a good thai food place and am very familiar with malaysian style thai food and maybe thats why it was a pure disappointment. Didnt find any other interesting delivery places in the borough one night and decided to order this. Got the lamb in green curry sauce, fried rice and spring rolls. cost me about $ 36 (a bit too high compared to other places around) and the food was not appetizing at all. the lamb was not well cooked and the fried rice was not the greatest either. maybe its just not my kinda thing but rest assured im not eating here again

I had the mango chicken lunch special it was delicious and a huge portion for under 10 bucks I will be back the plate was also arranged beautifully really nice place and really good food and affordable

Decided to order delivery due to good reviews on just eat, which ended up being a horrible idea. The food took almost two hours despite multiple phone calls. When the driver came, he threw the food in our face and left without saying a word. We ordered chicken skewers and a shrimp pad Thai. The skewers were cold, and did not taste good alone. The only thing that made them palatable was the peanut sauce, and the shrimp pad Thai was disappointing to say the least. My boyfriend described the taste by saying it was similar to vomit.

I’ve never had a problem with dine in or take out from here. The portion sizes are quite generous for the price paid, although the lack of complimentary rice is a nuisance for someone like myself who gravitates towards the Thai curries. I’ve yet to try anything I haven’t enjoyed.
Service when dining in can occasionally be slow.

Tried this on just-​eat a while ago, despite the poor reviews. I’d thought I’d give it a try. Well… bad choice! Haha.
Settled for the Chicken Pad Thai. It was disappointing. The portion was tiny for dinner and well, not worth the price. No vegetables present at all, with the exception of maybe 5 – 7 tiny squares of tofu with the chicken and noodles. Tasted no where near to pad thai but at least it lacked the ketchup-​y taste.
I’ll pass next time and actually adhere to reviews. Kudos to the delivery man though, he was very nice.

Worst food ever! The last time I have been here was about 2 yrs ago. Food was tolerable then but today’s experience was so bad that I felt nauseated half way into the meal.
The Thai chicken wings (appetizer) had no flavour. It was just badly fried in old oil. The sauce it came with was basically sugar melted in red colouring. One bite and I was regretting ordering it.
The red beef curry with pineapple was a disaster! Beef was extremely dry. My jaw was sore from chewing two pieces of this not so flavourful beef (don’t ask why I even gone for the second piece). The pineapple in the curry was not fresh and looked brown and felt soggy when I touched it with my fork.
Pad thai that my friend had was so sour that they should have handed out Gaviscon as a side dish.
All in all, this is the worst restaurant experience ever. I will never step back into this place again!

WARNING, WARNING !! (had to put one star because it wouldn’t let me put ZERO STARS) Absolutely NO customer service. Ordered from them, the food was decent, the next time we ordered they got our address wrong … Yelled at Us about it on the phone. Brought us cold food 30 minutes late AND forgot one of our orders. When we called to explain what had happened they denied having our address on file from a previous order and blamed us for the address mix up and wouldn’t comp ANYTHING. Instead of coming up with a solution they simply accepted the fact we will NEVER be ordering from them again. Not worth the risk of ruining your night from food arriving late and incomplete and POOR POOR customer service !

Egg fried rice, beef devil, basil beef, very tasty.
Service is ok, you can also take out and order delivery. If you like thai food, you can try it.

We didn’t make it past soup and salad! The mango salad was mediocre and the thai one hot and sour soup just looked like a blended protein shake. Not impressed.

Thai One On has the potential to be a go to for all thing Thai in the east end. Unfortunately it’s flaws cannot be ignored.
When ordering, I’d recommend the Curry Pad Thai and Thai Red Curry. The curry pad Thai is amazing. Best I’ve had. Surprisingly their calamari is quite good too.
I’ve only ever ordered from Thai One On for delivery. In every case, the delivery time took forever. On one occasion, I waited over an hour.
It’s hit and miss in terms of what you order so review more posts to see what’s popular.

this is my go to thai food when i’m not really thinking bout it being so great.
my usual is beef curry fried rice and golden curry or green curry.
the fried rice is super oily and if you get it delivered to your place the rice at the bottom of the container is more oily than the top to make sure you mix it well.
the curry on the other hand is thick with coconut cream and is more sweet than spicy. i always make the request to make the rice less oily and the curry more spicy. **if you want it delivered you have to make a purchase of $ 20 or more other wise its dine-​in or pick up

Food is not bad, Customer service leaves a lot to be desired. Very disappointing.

I have tried the pad thai both for delivery and at the restaurant. It had a very dry texture to it. Also, the hot and sour soup had a very distinct taste. Too many clashing ingredients were used which ruined the balance.
Although it was a filling portion, I was not satisfied with the taste and texture that I had had else where.
This is my personal rating of the food there.
In conclusion, I would not recommend eating at this thai restaurant.

I’ve ordered take out from here on numerous occasions and have never had a problem. Food is always hot and tasty and reasonably priced.
The girls who take your orders, etc. can be a bit more friendlier but other than that it’s good.

Not sure why everyone hates these guys?
Ordered from
tonight.
We were impressed, it was pretty good.

I had a bad experience at Thai One On Kennedy and 14^th location in Markham a few years ago. It took me years before I willing to give this franchise a try again.
The deco is quite nice. Remind me of Moxie’s and Milestone though the lighting is not as dim. And the booth seatings are really comfy. +0.5 stars
The server is really nice and cheerful. Checked on me a few times if everything is ok and how I enjoy my food +0.5 stars.
They do have a cheaper and more limited lunch menu. The Thai Chicken Noodle ($ 8.99) which I requested extra spicy is quite good. I have not prepare for its level of spiciness (cough cough cough!) The chicken is nice and tender with tons of bell peppers and onion. The spiciness is from both fresh chili pepper and hot pepper paste. The generous use of basil leaves gives the dish a little more complexity in taste.
My order took almost 15 minutes to arrive and I am the only one in the restaurant. But at least I know it is freshly stired fried as I can hear the kitchen chopping, wok banding away.
They accepts Visa, Mastercard and Amex.