Swiss Chalet Rotisserie & Grill

The takeout lady seemed to think we were ruining her life by ordering the 9.99 takeout chicken deal. She was very rude and it didn’t seem like Someone was assigned to take out on a permanent basis and a waiter had to come off table service every time someone wanted delivery.
When we got home the chicken was underwhelming and the fries soggy and pitiful. Least it came with dipping sauce.
I haven’t eaten Swiss chalet in years and this just makes me remember why.

there veggies are very clearly frozen.
but there fries are good
and OK dipping sauce.

Wow. We each had a half of chicken and fries. Double chalet sauce. Just like the way it should be done.(like I’m buffalo)
Chicken was juicy and tasty, the ft ties were great. The sauce (oh) so good and yes we drank the bottom of the sauce. This was worth the drive. The server was pleasant. We had a great dinner.

I tried the rotisserie beef at Swiss Chalet tonight. They should stick to chicken. The beef was bland but they serve it with horseradish which gives it some taste. And while the beef was over cooked, the vegetables were under cooked. If you go to Swiss Chalet have the chicken. It’s what they are good at.

It’s the standard nice taste of swiss chalet, but in a downtown setting. The one annoying thing is the stairs to the restrooms are too high so they’re a safety hazard

Swiss Chalet! One of my favourite «homey» restaurants and this one did not disappoint! My sister and I came here for the 2 quarter-​chicken dinners for $ 15. Our waitress was fantastic and extremely sweet. The food came fast and it was delicious and fresh! The chicken was juicy and hot, my salad was yummy and my sister’s fries were crispy and hot. And that gravy… mmmm that gravy, I could drink it ^_^

One of these days I’m expecting to read in the news that all Swiss Chalet restaurants have closed up. They’re an odd restaurant. A lot of people love them, but they’re the type of chain restaurant that seems to have a client base just based on them being there. If they up and disappeared one day, no one would notice or care.
Don’t get me wrong, I like Swiss Chalet. It’s good. It’s pretty tasty, the fries despite always being kind of soggy are enjoyable for some reason and the chalet sauce is actually pretty tasty. This location in particular is not bad. I’ve been a couple times and service is always fairly punctual and the food hot and arrives quickly.
The atmosphere isn’t really there, and frankly, I wouldn’t expect it to be from a Swiss Chalet, although this location in particular is fairly cavernous. Maybe make it a bit more like Baton Rouge, although they themselves are also fairly cavernous at times.
Pretty much what you’d expect from a Swiss Chalet. Not bad, not great. I go because every now and again, I get a craving for rotisserie chicken.

Personnels sympathiques. Qualité des plats équivalent à la restauration de masse. Frites a eviter absolument. Ce n est pas un endroit indispensable.

Service is fairly slower here at this location than I would like from the few times I’ve come in to dine here. I wish their business would have some upgrades at least but overall the food is okay, nothing really special about the menu.

One of my favorite restaurants that was in the states. Brought my dad here for his birthday and we enjoyed the special posted on the window 2 for $ 15. The décor was great and so was our server Rita. Very friendly and personable.
As expected, our food was great and i love the décor.

Not that great, waiter spilled pop all over, did not replace it. Chicken was dry… Wouldn’t go again.

Swiss Chalet is a dependable chain that offers a variety of protein dishes to satisfy diners. It’s my favourite «fast food» type of place as at least it offers semi-​healthy meats that are not fried.
What stood out with this chain however was the service we received. Our waiter, Amit, was attentive, alert, personable and was able to anticipate our every need, all done with a smile and very positive and infectious attitude. He wasn’t the only one either… we could see the other waiters and waitresses being just as charming and attentive to their patrons. Kudos to the general manager for training such a remarkable staff.
Amit really was a huge factor in us having a wonderful experience at this restaurant. His attitude and helpfulness put waiters in 5 star restaurants to shame!

Everytime I come here, the food is delicious, even the fish and chips. The servers are very friendly. I recently had the chipotle chicken pasta and it was amazing. My boyfriend had to finish my last 2 bites because I was so full. He DEVOURED his half chicken dinner. I feel like people should know that if you order mashed potatoes from most inexpensive restaurants or bars, OF COURSE it’s going to be instant. It’s a money and time saver. Duh! Get the fries, they’re better. Or even a baked potato! I haven’t had their take out but it’s always better to just go and dine in there. Anyway, 5 stars!

I tried this place a few years back while on vacation in Toronto with a buddie of mine that lives there and she recommended this restaurant to me. I think I had some chicken dinner with mashed potatoes plus salad. It was good and the service was nice. It will be sometime before I ever return to Toronto but next time I’m there I will eat at SC

I don’t get to this location often but it is much nicer since they renovated it. My friend and I went for lunch one day and her favourite server is Amit. So when my other friend and I went for dinner, Amit greeted us and asked if we would like a booth or table. I said: as long as it’s with you, I don’t care where we sit! He laughed and enjoyed that telling another server what I said.
I let him know about my previous visit with my friend, he told me to tell her hi. I sent her a text and let him know she said hi back.
Back to the food part of this review. I have noticed that since they have gone «healthy» the flavour of some menu items has changed. IE: the Caesar salad. Nice clean restaurant. Bathrooms are downstairs.

This place gives you that warm winter comfort food feeling. The waitresses there are very sweet and will be there to help you when you need them. Their fries are delicious, but I’m still not sure if I’m a fan of their chicken. I order the white meat, and it’s fresh and juicy, yet a little dry. Their mashed potatoes don’t seem very fresh, so stick to the fries.
They have their special secret sauce, so be sure to try that!
Overall, it’s a nice place to go to once in a while, especially in winter.

My Friend loves Swiss Chalet, and always wants me to go with him. I finally did. (I’ve previously been to a Swiss Chalet on Vancouver Island.)
My Chicken came (I got the 2 pieces of dark meat and mashed potatoes) And it was really slimy and gross. This wasn’t the terrible part — what is with those mashed potatoes? They tasted like they were instant mashed — and I’m pretty sure they were. They also gave me a huge portion of gravy for the tiny portion of mashed potatoes — what a waste. Redeeming quality of the meal — the coleslaw wasn’t bad.
The one on Vancouver Island has way more class than this one, I’m not sure if it’s because this one is downtown Toronto? Needless to say, there is no excuse.

I really like this swiss chalet, as well as my boyfriend! We ordered the christmas special. The staff was very attentive even though it was CROWDED! Food was good and fresh, chicken was good, fries were good (nice and crispy). No complaints!

I’ve been eating at various Swiss Chalet locations across town over the past 20 years and this location for almost a decade since it’s in my neighbourhood. I like Swiss Chalet chicken and I usually get a half chicken dinner with salad and fries (I’ve tried their pot pie which is a bit heavy and rib combos too). I eat there 3 – 4 times a year so I’m not a regular… it’s only when I’m in the mood and usually with a buddy who likes their chicken.
The service is mixed too as I’ve had both bad and good service so that is why I always request the same server (she’s been there for the past 6 – 7 years) and she is consistently good. Occasionally, I’ve gotten a smaller chicken but not that often and the quality is pretty consistent but nothing to rave about. Once a while, I’ve had an apple pie and it’s not bad but again nothing spectacular. Look for their seasonal specials where they offer a holiday meal that is fair value.
If I have any complaint, it’s their prices that have been climbing and dropping it’s value. I can pick up a equally tasty WHOLE chicken from a nearby Longos for $ 10 (less than $ 8 tax in on Wednesdays) and I’m chomping on it for 2 meals where as it costs me $ 18 for a half chicken dinner with sides, drink (refillable), tax and tip dining in here. Prior to the renovation (2010), the restaurant was very old, tired looking and not very inviting but better now This is a franchise operation so you will get different service from each outlet but overall, I’d say this place is above average (3.5 stars not quite 4) but only cos I know my server will be good.

Okay food at Swiss Chalet.
I came here back in April and had the Rib + Dark Meat Chicken w/​Poutine Combo for $ 22 post-​tax. The poutine was decent.

I love Swiss Chalet, this is my first bad experience. They BURNED my chicken!