A franchised location(owned by a local small business owner). I think the location is the business’ largest obstacle. If they were in the plaza next to the Shoppers Drug Mart business would be a lot busier. It’s a new addition(about 1 – 2 years old) to the Bendale area and offers healthier meals than other neighbourhood restaurants. While there isn’t a lot of foot traffic, that quality helps keep the noise down and you can enjoy your meal without deafening sounds from ambient noise. They offer all the normal Subway deals for subs and other goodies. I’ve also noticed that they’ve begun to include coupons on their store reciepts, like a free large fountain drink with purchase of a footlong sub.