Step Up Massage & Rehab

I recently came to Step Up Massage & Rehab for a RMT Massage with Dr. Jacky Leung and I highly recommend his services. Jacky is the Clinic Director of Step Up and he is extremely knowledgeable, professional, personable, and above all clearly passionate about what he does. Although Step Up opened its doors recently, Jacky has had years of clinical experience under his belt (or rather, in his hands?) as an RMT. It is evident that he is continuing to learn and develop his practice through the care he takes in explaining the treatment process, and given the diverse scope of treatment modalities that he provides (both very important when considering a healthcare practitioner!).
In terms of the treatment I received, the massage was fantastic… unquestionable the most effective one I’ve ever had! As someone who actively exercises and participates in a competitive sport, the treatment was necessary for both recovery as well as pain/​injury management. Jacky was very attentive and articulate in our pre-​treatment assessment in order to best cater the treatment to my persistent and nagging concerns. The pressure was perfect and no troubled muscle was left untreated (and as mentioned by other reviews, the hot towel at the end of the massage was a nice touch). I came to the clinic with some notable neck/​upper back stiffness/​soreness, but drove away able to do a proper shoulder-​check! If anything, I wish I came to see Jacky sooner… I had no idea what a difference a good RMT makes.
In short, Step Up accepts insurance, has accommodating and flexible hours, is clean and welcoming, and has staff that are knowledgeable, professional, and offer multi-​disciplinary services to offer a very personalized treatment. My RMT massage with Dr. Jacky Leung was extremely effective and I hit a PB during my subsequent workout! =) Yay!
It’s been hard for me to find a really good RMT that effectively treats my sport-​specific aches and pain, but the search is over! You won’t be disappointed with Jacky, or any of his hand-​selected healthcare team! Definitely give Jacky a try and see for yourself!
[ And tell ‘em I sent you and save $ 20 on your first visit! ;) It’s a win-​win! ]

I found this clinic on Unilocal last week when my regular massage therapy clinic was closed — and I had such a great experience that I’m switching to them permanently. Their staff is super professional and friendly, their offices are very clean, and they offer direct billing — a huge time saver for anyone claiming their appointment with an insurance provider. All in all a great experience. I highly recommend going here.

I have been going to Jacky for massage therapy for over 3 years and would never hesitate to refer him to a colleague, family member or friend who is in need of massage. He is professional, personal and provides great care for each of his patients whether it is their first appointment or their 50^th. It’s his care and attention which keeps me coming back every month.
His clinic is very clean and modern. You are greeted by a reception upon entering the clinic. Booking appointments is easy as it can be done online, over the phone or in person. If you have a benefit plan, you can set up direct billing from the clinic to your provider. It is easily accessible off of Adelaide, and is conveniently located less than a 5-​minute walk from Osgoode and St. Andrew subway stations.
Overall, my experience with the clinic and with Dr. Leung have been fantastic! He is able to help me get back to my best and many others would agree.

I work in the financial district and the walk over was quick. I came in for a RMT massage after work one day. I had noticed the clinic while making a lunch visit to Smoke’s Poutinerie previously. They are located on the 2^nd floor above Smoke’s (super easy to find, with elevator access).
The receptionist was very friendly and offered me something to drink while I waited for my appointment with Dr Leung. The clinic itself seems quite big as there is a long hall with several rooms. As I was directed to the treatment room, I passed by a larger room with multiple chairs (the in-​chair massage type chairs). The treatment room was very clean and simple, with a bench for me to put my belongings on. The massage was great as I had been feeling some soreness in my knee and shoulders. The pressure was perfect. There was relaxing music which I hadn’t expected from a chiro/​physico clinic, but was used to hearing during massages at spas.
I am a fan of heat, so the hot towel was great to finish off. :D There’s even a mirror in the room to make sure I hadn’t drooled over myself from the relaxing massage. :P
If you’re looking for a spa, you’re in the wrong place, but if you’re looking for a great RMT massage, chiro or physio treatment, you should check out this clinic!

I came by Step Up Massage & Rehab to use up by health benefits from work before the end of the year. I started off with getting an RMT massage from Wendy after which I felt much more relaxed and freed of tension afterwards. Then later, I booked an appointment to get a chiropractic assessment from Dr. Jacky Leung and found that he was very patient to hear about my past injuries and came up with a good plan to get me back to normal again. I will be returning for chiropractic treatments later this month! It’s also great that there are so many food options for a quick bites afterwards such as Smokes Poutinery and the Burger’s Priest.

I have been experiencing discomfort in my back for months since I work an office job. I have been struggling to find a great massage therapist to ease the tension in my back. I was recommended to Step Up and their massage therapists were AMAZING! I can honestly say that my back has never felt better! =)
All of their staff from chiro, acupuncture and massage therapists were really nice and knowledgeable. They even teach you stretching to prevent sore muscles and bad sitting posture which we’re all guilty of at work.
It’s my go to place for all my benefits esp cuz its right in the heart of financial district, can even go during lunch. Plus they are open early mornings to late nights, 7 days a week. lol they even direct bill so I don’t have to do anything but relax.

This is a walk up right from Smoke’s Poutinerie. Great distance from work as I work by Eaton’s. Dr. Leung is both attentive and professional. The clinic is clean and service is great, always offered beverages before and after massages. They also have chiropractic services available. Will be using up my benefits here.

I went in today for my initial massage with Dr. Leung after a friend referral. It was one of the best massages I’ve had and I’ve had over 150 previous sessions. The clinic is very nice and the massage table had a very comfortable headrest. Overall a ¹⁰⁄₁₀ — Highly recommend this if you’re looking for a good RMT in the area!

Honestly I have this thing against chiropractic services, I always feel like they are going to mess up and crack my spine the wrong way. Dr. Leung educated me on the different approaches he can use to treat me. When I told him about my thumb (injured it in volleyball), he gave me a free snap or two and I was in awe. I decided to give him a try since you know my benefits expire by the end of this year. I have to say that the staff here are very professional and was impressed that their online booking system was so efficient. I mean most clinics also will get back to you within 24 hours but for a new establishment, this is premier service lols. Thought the Christmas decoration was really nice. This clinic is only a few minutes away from St. Andrew station, so no worries on the distance. Would come back again, keep up the good work Dr. Leung.

I’ve been looking for a good place to use my benefits and I think I’ve found it! It’s hard to find a reasonably priced clinic that offers such professional care, and right in the financial district too…
The clinic is only a short walk from St. Andrew, on Adelaide, and is located right above the Smoke’s Poutinery (infamous for their post-​clubbing fix). It’s on the second floor and is accessible by elevator. Upon arrival, I was warmly greeted by the receptionist, who offered me water. I sat down to wait for my RMT appointment (I came early), and was greeted by Dr. Leung right on time.
Walking in, I realize this is a pretty big establishment — i think maybe 8 – 9 rooms? The room I was in was clean, cozy, and had a bench for my belongings, and hooks for my jacket. My RMT by Dr. Leung was amazing — he asked me first to identify areas that required more attention, and then further identified any other problem areas he discovered. Honestly… jelly effect afterwards. As a spa-​lover, I also appreciated the hot towel service also provided afterwards, which is when you flip over, part of the process is for the hot towel being placed on your back — feels AMAZING and gets the massage oil off too!
Booking is incredibly easy too — I did the old-​fashioned thing and called in, but you can also book online on their website. They take walk-​ins too, if their schedule allows, which I really appreciate since my own schedule is often in flux. Checkout was quick, and they have touchless checkout (welcome to the future!)
My muscles are happy and relaxed, and I will keep coming back!

Recently was looking for a new chiropractor as I had a horrible experience with my previous one. Friend referred me to Dr. Leung and he is very knowledgeable. Will definitely come again in the future.

I was able to book directly online through their website (
) which was super convenient. Massage was amazing, very professional and would recommend. One thing that was different from many other places was that you get a hot towel at the end of your session. Loved it!

Absolutely wonderful bedside manner backed by impeccable knowledge of the human body.
Five minutes walk from St. Andrew station. Definitely will recommend him to all who needs chiropractic or massage therapy treatment to Dr. Leung. Thanks Jacky!