ZEROSTARS, I’m always settling eb coming here an now I never will again. I am so upset I left crying ! PROB been here 5 times, nothing spectacular about the services or the quality of the work I remember the last time I was there I struggled for a good five minutes to get The girl doing my nails to just give me a sharper edge on my square nails still not what I wanted on the finish product they were very dull. Today I went in with the fill needed I showed the girl a picture of the color I wanted we found a color that matched I showed her a picture of the shape I wanted I’m probably said not too narrow to her 15 times I told her I wanted them just a little bit shorter than I wanted very sharp edges! I showed the lady a picture of the nails I wanted and again I told her not to narrow. I proceed to play on my phone and finally she shows me my one finished hand asking me if I like the shape I could not believe my eyes I’ve never seen anything so disgusting weird and ridiculous looking my nails were so narrow that the end tip was so short it was not a square shape nail. At this point I’m panicking because she’s telling me she had to do that because one of my nails was chipping on the side that’s not the case I’ve had that happen before and the lady just puts on a new tip or some more shellac but no she decided to make all of my nails on that hand A completely ridiculous shape because of the chip. She continues to go on the other hand and I told her I want to much that you’re in that she’s going to have to fix the first hand then when I see what she’s done done for the secondhand I’m completely fed up because it looks nothing like the picture and there’s not even a coffin shaped like the picture and I had requested it is not that hard I don’t understand why it’s two extremes. I had then ask for another lady to come and finish my nails and do them how I had like I explained her exactly what I wanted and again show her the photo then she went to work on the hand with the thick nails and then proceeded to file one of them down to even shorter than requested and to the same shape that was too skinny on the first hand I had freaked out asked her to just cut off all my nails and walked out of there. I’ve never been so fucking pissed not only did I waste my time when I was on a tight schedule now I have no nails I feel naked I look ridiculous this is not acceptable for my standards as well now I have to go and pay for a full set instead of a fill that I was eligible for. I will never be going back to the store and I will never let anyone I know do either.
Alana H.
Tu valoración: 3 Toronto, Canada
Do go near closing time. I made that mistake they were rushing the whole time and didn’t do the greatest mani, pedi but it was still pretty good. pricing was pretty standard
Natasha L.
Tu valoración: 5 Toronto, Canada
I’ve been going here every other week for almost three years. Excellent service and color selection. I’ve never had to pay to get a issue fixed even when I was responsible for messing up my own nails.
Michelle N.
Tu valoración: 5 Aurora, Canada
This is my second time going to Star Nails and I love it! I was looking for a nail salon in the area, because I just moved to the area. I read a bunch of reviews and thought to give Star Nails a try. Last time I went I got a mani and a pedi, they did a really good job. For the mani I got a shellac. It lasted well over a month and same with the pedi(no shellac). This time I went, I just go a mani with shellac came to $ 35.00. If you pay cash there is no tax. Mlie did my nails and she did an amazing job, great attention detail. I will be requesting her when I go back. The salon is clean and tidy and everyone there is very professional.
Kim M.
Tu valoración: 4 Toronto, Canada
Since I moved to the area about 2 years ago, I frequent this nail salon about once a month to get a pedicure. I think I have only ever had to wait for a chair once, on a busy sunday morning in the summer. Speaking of chairs… they have all brand new massage chairs in the past year or so. These are the best massage chairs I have come across. I think I would pay the $ 25 just to be able to sit in the chair for 20 mins! LOL Just remember to turn the seat massage option off if you aren’t into a minor thrusting in your rear every few seconds! :P As for the pedicure itself, it’s comparable to most other salons that I have been to. The process includes a nice leg and foot massage and a warm towel to finish before the polish is applied. My pedicures from Star Nails lasts at least 3 – 4 weeks. And usually it’s because it’s grown out from the cuticle, not because it’s chipped in any way. They always double check the nails before I leave the salon. As well, pay in cash and you won’t have to worry about the tax.