Shoppers Drug Mart

The worst shoppers drug mart I have ever been! It was my first and last going to this location! I met a very obvious racist cashier today! I won’t recommend this location! Had a very very bad experience shopping here. Didn’t even know after I read all the bad reviews about this shop!

Out of stock on sale items always. Surly staff incl some managers. Unhelpful management. Seniors days handled crudely. Long waits at cash registers. Nobody cares.

This one you should stay away from. One hand doesn’t know what the other is doing. The staff is rude. Disrespectful. Slow. I think all the miss fits work here. If you can go to loblaws they want your business. Stan. Made his money he don’t care about anyone. Moved my scripts to another shoppers A1 service. They make you feel like they are doing you a favor. One roles her eyes the young girl. The other lady makes you feel like you should go somewhere else so I did. The Chinese guy forgets manner so as well he never knows what he’s doing.

No matter what time of day, no matter what service I am accessing, no matter whether I’m second or tenth in line, I ALWAYS seem to wait an inexplicable 30 minutes to check out. I’m not entirely sure if it’s due to the competence of staff (I think there’s just not enough of them!?), but otherwise, it must just be my fate whenever I shop here. ughh…

Poor cashiers. They are always overworked and understaffed here. I am bound to always wait for 7 – 15 minutes in line at this particular shoppers. Normally the shoppers in the city are big and clean and impressive, but not this one. Aisles are small, service is slow, and the pharmacy staff are understaffed too. Try waiting for your prescription when you feel like dying and there are 10 others waiting just like you. Not a good feeling.

The Shoppers is fine, but the woman behind the cosmetics counter provided me with some dangerously inaccurate information about sunscreen and I’m concerned she uses this sales pitch for patrons that are less skin care savvy (re: obsessive) as I am. She was trying to sell the Clarins facial sunscreen and goes, «you only have to put on a very tiny amount.» Clarins isn’t a magic potion and people typically don’t put on enough sunscreen. On average, people should apply two milligrams of sunscreen per square centimeter of skin. There are no exceptions to this rule, even for 40 dollar sunscreen like Clarins.

The difference between most Shoppers are pretty minimal, but occasionally you’ll find one that sticks out. Usually not in a good way.
This location is very conveniently located, which means it’s usually pretty busy. They seem permanently understaffed when it comes to cashiers and even on a random Thursday night where you’re picking up some milk, you’ll be waiting a while. Cashiers range from indifferent to friendly, per usual with retail.
Product selection is the norm for Shoppers. There is an electronics section, although they seldom seem to update and a large cosmetics section. This store does seem to have the bad habit of selling expired products; Like dog treats two years over the Exp. date and milk that must have been left over for a while, because it seems sour out of the bag.
Understandably, this Shoppers is in such a convenient location many people will shrug and go to this one. But my recommendation is; Avoid when possible. There’s a Loblaws just down the street, a couple of smaller mom n’ pop shops on St Clair and just plain better Shoppers in other neighbourhoods.

The store itself is fine if you’re looking for overpriced cosmetics or food items. The pharmacy, however, is terrible. Pharmacy staffers will lie to you about your refills, regularly make mistakes, and have a terrible, unprofessional attitude, especially on the weekend. Watch out especially for Rex and a woman who seems to favour leopard print and ridiculous manicures. Both are very unprofessional and have lied to me on numerous occasions in the following manner:
Me: How many months of Percription X do I have left on file?
Rex and Co.: You have 10 months left.
But then, when I return to fill my prescription in a few months time, lo an behold, they have nothing on file AND the staff have the nerve to say «Someone here would have informed you that this prescription had run out.»
Also, watch out for crazy-​long wait times for even the simplest things. Last time I was there, they told me that my prescription would take 20 minutes and offered me a «pager» that would let me know when my drugs were ready. One hour later, the pager still hadn’t gone off and I returned to the desk in frustration. What a surprise, the «pager» hadn’t worked. As for my prescription, I only got half of it. They didn’t have one drug in stock, but would «order» it. When would it arrive? They had no idea.
This place is a joke. Go literally ANYWHERE else.

This is one of the worst Shoppers in the city, and am referring to the customer service, especially the one from the pharmacy. They are very-​very slow and they almost always give you the attitude — this happened to me as well.
Dear manager, If you read this review, please change your personal, otherwise your business will terribly suffer.
I personally will never go back here.

I recently needed a medical procedure that required purging the contents of my stomach. I was given two medication options by my doctor: the pharmacist handed me the first option listed — I asked if there was a difference between the two, and she said «I don’t know, you’ll have to ask someone else» and then she walked away. Wow, PROFESSIONAL.
I got home and googled the med she gave me — turns out that it tastes like DEATH and causes violent diarrhea and vomiting that could last for WEEKS!
The other med option she DIDN’T bother to give me? Flavoured orange fizzy water that gently purges your stomach, lasting a few hours. SERIOUSLY? Could these people not care any LESS about their jobs or customers? (I ended up going back and exchanging it.)
GAHH.

Magasin d’alimentation comparable au Monop. Le plus repose dans le fait que vous puissiez y trouver une poste à l’intérieur ainsi qu’une pharmacie.

This Shopper’s Drug Mart is pretty big. It has a large makeup area, food section (including tons of fridges and freezers) and photo developing.
It’s open to Midnight, which can be pretty convenient. I actually don’t find myself coming here all too often, because the Loblaws down the street is 24-​hours and seems to have just about everything that the Shopper’s does, save for certain brands of makeup and stationery supplies (of which are pretty sparse here)
I can’t speak about the pharmacy, but the ladies at the cosmetics counter can be pretty helpful at times and at others, will stare at you as if you’re planning on stealing something.
I also find it pretty difficult to find stuff, but I seem to have this issue in all drugstores.

This review concerns only the drugstore portion – although some of the cashiers in other sections could use a lesson in manners.
It’s the drugstore, however, where this particular Shoppers Drug Mart really fails, thanks, mostly, to a gray-​haired, moustached pharmacist with an impatient attitude and little willingness to help.
Frustrated at this man, I asked my wife what had her experience with him been like. She said he never seemed to listen to her. He’s always in a rush and he just seems to want to get rid of you.
For excellent pharmacists, try the Shoppers at the Eaton Centre, or even better, from the Shoppers on Dupont and Spadina.