Sebastian’s Hair Design

Fabulous cut, good color, and a good price. I had my hair cut by Nancy. She listened to what I wanted and did a great job. I will certainly be returning!

The Good and The Bad and The Ugly
I have to agree, Sebastian’s hair design in not at all pretentious.
Sebastian did my hair 4 times in a row and did a fantastic job. He is very precise, a good listener and understood my quirky hair. Excellent stylist which explains why he owns the place :-)
My problem, which turned out to be a deal breaker was the receptionist Ashley. When I arrived 5 minutes early for my 4 PM appointment she was lounging on the chairs/​sofa at the window. She let me stand looking at an empty reception desk for a bit until she got up. Can’t even say she greeted me.
She was incredibly rude, actually disdainful is a better description. I felt like a «walk-​in» at a busy salon. She gave me the fastest shampoo ever and literally slapped down magazines in front of me. Unreal. I am not a «tough customer», but this girl has a very big chip on her shoulder.
Sebastian is so good, that I booked another appointment after following up. However, I really don’t want to deal with the likes of Ashley and Traci giggling and chatting while I wait to at least be acknowledged, only to feel like I am an intruder (with an appointment).
There is one good thing about pretentious — great customer service. I don’t need great, just as good as I get when I buy my milk at Metro at Yonge & Lawrence i.e. Hi, Thank you.
The explanation for this horrible experience is: Sebastian’s doesn’t have/can’t afford a receptionist/​shampoo assitant. Ashley (though I have never seen her cut and style hair) is insulted be be referred to as a «Receptionist», although she sits at the front desk (well on the sofa at the window!). Ok, fair enough.
Sebastian should hire a receptionist if Ashley is too busy styling hair — which I must say I have never seen. Buyer beware.
For a great service experience across the board — on every level — and great prices I have found a neighbourhood gem. Calia Hair Design. Will write a review soon. They are fantastic! One door closes and a better one opens!

William did a great job on my hair, he covered my grey and gave me a cut that is so easy to manage! I loved the way he took time to get to know my hair and gave me lots of advice!

Traci is the best stylist I’ve ever been to. I have very complicated hair needs and she’s the only person I trust. I’ve been going to her for about a year and a half and have always left there with completely satisfied results to the point where the cut lasts longer than the normal 6 weeks. She’s also friendly, warm, caring, and an amazing human being.
The salon atmosphere is much less pretentious than others in the neighbourhood, yet the décor is still bright and clean to feel like you’re in a pampering environment. It’s quiet and relaxing.

I’ve been a regular client here for two years and I love this place! I always make appointments with Traci and I hope she stays here for a while because I don’t know where I’d go if she left!
Every time I leave here I feel amazing; the salon is lovely and seems laid-​back compared to those downtown. I’ve never felt like I was being rushed though an appointment, and the staff are very professional and friendly. The salon is always VERY clean too!
There are a lot of cute little shops in this area so it’s a great place to hang out around appointments.