Popeyes

They must be under new management now since the other reviews are pretty good. My fiancé and I placed an online order for delivery at this location using
. Let me start off by saying that this is, without a doubt, the WORST service that I have ever received in my entire life! This is coming from someone who orders A LOT of delivery online from various restaurants and chains. The staff at 181 Eglinton Avenue East are rude, incompetent, and unprofessional.
Issue 1 — The delivery driver.
While on the road, the delivery driver called us to complain about how we wrote our delivery address in the online order. I answered the phone. He was extremely rude to me, and harshly told me to «make life easy» for him. Mind you, we always make sure that our delivery address is written clearly, and is very easy to understand. We have NEVER had anyone complain about the way our delivery address was written, so I couldn’t figure out what the confusion was on his part. I should also mention, that having placed this order online via
and paying via credit card, we also included an already paid for $ 5 tip for the delivery driver. BIG MISTAKE! The order cost $ 33 before tip. So factoring all of that into consideration, I was pretty shocked and disgusted by the delivery driver’s lack of respect and professionalism.
I should also mention that once we received the order, we were able to verify that the delivery address was written, clear as day, on the delivery receipt. It was also written in a way that pretty much ANYONE, should have been able to understand.
When the delivery driver arrived and handed my fiancé the food, I asked him what the confusion regarding the delivery address was all about. He did not respond, and when my fiancé asked for his name (so that we could file a complaint), he immediately bolted out of our apartment complex. We were not confrontational in any way. He did not offer an apology for his rude behaviour over the phone, nor did he even thank us for the already paid for $ 5 tip. My fiancé immediately contacted the restaurant to file a complaint. The employee that he spoke with was needless to say, incompetent. She couldn’t figure out what the problem was after he explained our experience with the delivery driver. He requested a call back from the manager, which to my surprise, we received within an hour after making the complaint. However, according to my fiancé, the manager seemed rushed and uninterested in his complaint. My fiancé mentioned that he got the impression that he was telling him what he wanted to hear just to get him off the phone as quickly as possible. He did offer an apology for the delivery driver’s behaviour, so I’ll give him that at least.
Issue 2 — The order.
The order arrived 15 minutes late. The order was placed in the afternoon. Traffic was fine. The delivery driver (to no surprise) did not offer an apology for arriving late. Also, they gave us a mix of spicy and mild chicken in our family meal. We didn’t order a mix of spicy and mild, we ordered mild ONLY. My fiancé and I can’t tolerate a lot of spice, so this was a HUGE disappointment!
Terrible, terrible service, avoid this location at all costs!

Came in here desperate to find a loo and ordered a spicy chicken sandwich to go on impulse — all I can say is that it is way better than anything comparable fast food chains would be offering. I confess at this point I am a bit of a food snob and really hate the décor, pictures of food and almost everything else about this place BUT the spicy chicken sandwich had a good batter (light and crispy), the spicy mayo was good (although there was too much of it) and the chicken tasted freshly prepared and was well fried. Pleasantly surprised!

Part of the American Popeyes Louisiana Kitchen chain, this location doesn’t seem to be on the Popeyes site, nor does it even show up on Google Maps but hot damn it’s there, and it’s good.
Tried it finally at the behest of a good American friend of mine – if Americans know anything, it’s tasty fast food. Let’s face it – you’re not going to go here if you’re looking for gourmet offerings or healthy choices. This is sheer deep fried indulgence, pure and simple.
The chicken pieces come in crunchy, tasty batter that puts KFC to shame; their honey biscuits are a signature item and live up to the hype – very tasty; I also tried their red bean and rice salad side and it was amazing, like deep fried beans, very good.
Definitely will be back!