Ontario Consumers Home Services

If I could rate this company lower than one star I definitely would. I went in for an interview found out I got the job, I was excited as I hadn’t gotten a job in a long time. I went to training and was then told I was going to be doing door to door sales which is not what I was interviewed for. The boss was incredibly rude and past a lot of judgements about me. I can’t advise more that they are very unprofessional and if you get an interview there don’t go they will screw you over too.

These people disgust me. I was at my grandparents’ home today and they came to the door claiming to be Enbridge. They said they had to check the water heater and furnace tags to ensure they were not too old and if they were too old they would replace the furnace for free. Luckily I was there and was able to stop the scenario. He argued with my grandpa that he did not own his furnace, which is totally bogus because my grandpa would never rent anything except a car on vacation. Then he said a Brampton family died from carbon monoxide poisoning and because of that Enbridge had to replace all units over 10 years old. How they can do this to the elderly is beyond me. They should be ashamed!

On January 2, 2015, They entered our premises under the impression that they were doing a safety inspection as presenting themselves as part of Enbridge. They were really using that as an excuse to sell us furnaces and water heaters in order to look at the items and have us sign a contract. The company used fear mongering tactics such as death of a Brampton family over Christmas due to carbon monoxide poisoning and that our water heater if too old, will not be covered by our home insurance to change our furnace exhaust and hot water. I had to ask the gentleman to leave the premises, twice, once I realized he was not Enbridge but a third party.
By the second request for him to leave the premises, I was about to call authorities because he stopped moving out of our basement and to the front door.
This is unethical and dishonest business practices. Misrepresentation at the door to enter our home as well as would not leave a business card or pamphlet when we requested for further information. He said he was not a paperboy and had other homes to visit. They should be reported to the better business bureau and Ontario ministry of consumer services.
I have written to the company which have denied such business practices and will not take any accountability for their sales tactics.
I have also written to the better business bureau and Ontario Ministry of Consumer services to file a formal complaint.
Edit: Since our first visit the company’s subcontractor has visited our home three more times (March long weekend and twice in September on back to back weekends). Each time we say our address is on the do not visit list per head office. Their subcontractors say they are affiliated with Enbridge and here to do a safety inspection. They wear the uniform with the head office logo but the company tells me they are not responsible for the conduct or representations made by these people because they are not employees. (No accountability!) I asked why I still get visits when I’m on the do not visit list. Subcontractor said it does not exist at the company. So technically head office lies.
The executives who run their company should be ashamed of themselves for continually misrepresenting all aspects of the company. Of course, why do these executives care? That is their long term strategy to run the business. Make as much money as possible by tying people to a 10 year contract that is expsenive to buy out; by pretending they are doing this as Enbridge Gas; never being honest about who they are; denying any wrong doing because it isn’t their problem when their subcontractors and regional sales manager lie.
The best part is they will never do this in writing. It’s she said versus he said until you sign a contract and they lock you in and say oops, we were never Enbridge Gas. They will say: YOUR FAULT FOR NOT READING THE CONTRACT.

Ontario Consumers Home Services is known for using high-​pressure sales tactics, they send their trained door-​to-​door salesmen to mislead people and play tricks on them, they even impersonate government officials and impose ridiculous agreements for water heaters or other equipment rentals. What they do is fraud and unfair business practice, they should not be trusted.