OLLY Shoes

If I can give less then 1 star I would but this app doesn’t allow it. I wish it did because that is what this store deserves. I have had better customer service experience online shopping with my phone.
There is no customer service at this store!
At least what I was expecting.
Someone recommended this store to me. Told me that once you walk in the store they will greet you, walk you through the entire process and show you all the available shoes based on your requirements. This did not happen at all.
Anyways, the sales are good but the service is horrible. I recommend taking your business some where else. They should be able to survive with the current returning «clientele» from the area for a little bit longer but I am not sure how long.
Go to another shoe store that knows what the word service means or just shop online.
I will not go back to this store ever again or spend my money at any of their stores. I will also recommend not going to this store to everyone I know.
Maybe you will or have had a better experience but I can only speak on my experience.

Fairly expensive and service is not great. They seem to be riding on their reputation but no longer see the value in shopping there.

WARNING… I had my wallet STOLEN by STAFF members last year. Although I was reimbursed for my loss, the fact that they have no video surviellance and employ some questionable employees is a black eye for Olly Shoes. Nothing was ever done from an employee perspective because no one came forwar and as a result no one was fired for theft. Yonge and Eglinton store is poorly managed and supervised.

Hands down the worst shoe shopping experience, ever.
Olly’s is recommended by our kids private school. Each time we bring our kids in for fittings, they have not had a single shoe in stock.
Lousy Service. Our first visit there a few years back the guy working was cranking the music so loud I could barely hear.
I would send my kids to school barefootl before I shopped at Olly’s again.

Simply put: Olly Shoes is a bright, inviting and well-​organized shoe-​store for kids. Nanny Erin was impressed with the helpful and kid-​friendly staff who were eager to please — and you won’t need to worry about fighting to find a seat in the large space. There’s more than enough room to browse and there are plenty of benches for you and your family to comfortably sit and try on an afternoon of shoes.
Olly carries a wide selection of popular kid shoes — you’ll find pretty much anything you’re looking for from party shoes to runners with standard brands like Converse, Geox and Crocs on the shelves, to ballet-​wear (leotards and shoes), rain boots with matching jackets and umbrellas, right down to cheerful lunchboxes and backpacks.
Olly Shoes is open Monday to Friday 10 — 7, Saturday 10 — 6 and Sunday 11 – 6.

This is a kids shoe store which used to be much better. About a year ago I’d given it 4 or 5 stars, but they stopped bringing better kids shoes and are becoming just ordinary. On the plus side, they have lots of things on sale so if you are looking for a good deal give them a visit for sure.
Service is a bit dicey sometimes, if there’s a lot of people inside you’ll have to put your name on the list and wait maybe 15 – 20 minutes, which is kind of annoying if you are shopping with your kid.