Mike’s Shoe Repair

I used to rave about this place back when it was under the old management. I didn’t think I’d ever go to another shoe repair place again. I took ankle books and knee-​high boots there that were so worn out that the white plastic part in the heel was exposed so much so that the nail underneath the plastic was also wearing down! On top of that, the suede fabric used to cover the heel had unattached from the heel and was flopping about in a very unattractive way. These boots were so old you could not put the boot down without them flopping over because there was absolutely no support in the heel. I got them back and they were perfect! You could not tell at all that they had been repaired. Mike had somehow managed to make them look as good as new!
Fast forward to new management. Not bad, just not the same quality work as before. I took another pair of boots to repair the heel. The heels were just slightly worn down; nothing as bad as the boots I had taken to Mike’s Shoe Repair before. They did a good job, but you can tell that it was repaired. When I first got them back, the heels were one solid colour. After a couple weeks of wearing, the heel color of the repaired section turned a lighter black than the rest of the heel so it’s kind of noticeable that the heels had been repaired.
Cash only. I’ve only ever left my boots and then come back two weeks later so not sure about the turn around time.

The new owners do not live up to the old standards. Was sent away 3 times because my order «wasn’t ready.» Would not recommend. Will not be back!

I’ve been here three times, once under the old ownership and twice under the new ownership. I haven’t noticed a difference in excellent quality and fast service.
I’ve been in twice in the last month to get the heels of my boots repaired, both times they have fixed them in less than an hour.
They didn’t come back ‘better than when I bought them’ but they do look in better shape than when I brought them in. For the good price, I don’t see myself going anywhere else for shoe repair!
P. S. CASH ONLY!

The new owners are very slow and the service is quite poor. They’re nice people but that doesn’t make up for late repairs. As a customer, if I’m told that something will be repaired the next day. I shouldn’t need to come back again because the repairs weren’t done.
I cannot call this place a good shoe repair store. I would not suggest others to visit this place.

I have used Mike’s shoe repair many times in the past and had nothing but great things to say about it. I didn’t realize that Mike’s had new owners until reading this page; that explains a lot.
I brought in a pair of shoes a few months ago to have some scuffs repaired. I noticed Mike wasn’t there but I figured he had hired someone else to help him out. I came back the next day to pick up my shoes, paid for them and left. It wasn’t until I got home that I noticed that several of the deeper scuffs hadn’t been repaired.
About a month ago, I took in a pair of men’s dress shoes to have the rubber insert on the heal replaced. Again I noticed Mike wasn’t there and I asked where he was and I was told «Oh he’s not here today.» So, I dropped off my shoes and asked for them to be ready the next day; something that Mike did all the time for me. I was told that replacing the rubber insert in the heel was a «very complicated job» and it would take 3 days. That should have set off warning bells but it didn’t. I came back 3 days to pick up my shoes only to find the repair work hadn’t been done yet the woman behind the counter kept insisting that they had been repaired. I finally managed to get my shoes back without having to pay for the repairs that weren’t done.
Because of all this, I can no longer recommend Mike’s and have been advising people to stay away. The hunt is on for a new shoe repair shop.

I highly recommend Mike’s Shoe Repair and I am so happy Unilocal introduced me to this place.
My zippers on one of my winter boots broke and I needed to get it replaced since my boots were fairly new. I went to get quotes at two other shoe repair shops in the malls and they said it would cost about $ 55. One even told me it’s not worth it and told me to get new pair of boots instead. I also searched online and got similar prices.
Then just as I was about to give up, I decided to check if Unilocal had any suggestions. I found a few and I went into Mike’s and asked for a quote. They said they could fix it for $ 25 and it would be ready in two days. Really???
I went in few days later to pick up my boots and the zipper was fixed and worked great. The guy behind the counter even offered to polish them for free.
Great service @ Mike’s Shoe Repair! What a hidden gem! Fast Service and the BEST price! Thank you Unilocal

I’ve been coming to Mike’s for years and I have never had a bad experience. They do a great job resoling shoes, repairing leather stitching and polishing. I go out of my way to take my shoes here because I completely trust them to do the job right.

Dare I say it, but my boots may look better now than they did when they were new.
I dropped them off with heels that were scuffed so badly, the veneer was was coming off in big chunks, exposing the milky plastic below. Gross. $ 17 after tax later, they’re BETTER than new. When I left them, I was told they’d be ready the next day. It actually took me two weeks to pick them up, so I can’t confirm this.
Service was super nice and polite, I may have found my new go-​to for shoe repair! They even shined them up for me!