Miele Appliances

Just purchased the new «redesigned «36» duel fuel miele range. It has been a huge disappointment. Terrible customer serice from miele. The burners take from 6 – 20 clicks to light filling the room with gas. The oven vents hot air at your face and the touch controls freeze up and are slow to respond. I have waited on hold for upwards of 20 minutes on the 1 – 800 «customer service «line multiple times since purchasing the range. No personal servive whatsoever and the appliance store where I purchased the range just passes the buck to miele sayin their hands are tied. Terrible service. The range lights like an entry level old style gas range. No comparison to quality and service of my wolf range at my other home. Very very disappointed in the range and the service. For one of the most expensive ranges on the market it is a huge let down.