Magenta Health

I agree with the 1 star review.
More points
— they never answer the phone
— I had to wait around 30 minutes for my initial visit
— the receptionist was rude in person

I completely disagree with the 1 star below. I am a new patient with Magenta, and after spending a decade out West where finding a family doctor is near to impossible, it was a breath of fresh air. In the last week since I have had my patient in-​take appointment, Dr. Che has got all the testing ordered I need for paper work for my paramedic practicum, and in the following two appointments I will be caught up on pretty much everything I could need health wise after a decade of walk-​in clinics. Most efficient doctor/​medical experience ever.
And, once again referencing the comment below… While I haven’t had to wait, as is mentioned on their website, they pride themselves in punctuality, but occasionally a patient may need something urgently addressed and their appointment can run longer. I would much rather have to wait a few extra minutes, than know that if I have something important going on medically they’re going to kick me out before it’s fully addressed in order to stay on schedule.

Nice looking clinic, but really disappointed. Booked a new patient in-​take appointment, arrived early to fill out the paper work and then left sitting in a patient room for 20 minutes waiting and wondering. When I asked if the doctor was backed up I was told that she was still with a patient and that it shouldn’t be too much longer. That’s code for I have no idea when the doctor will see you. I took my paperwork and left.
Medical clinics really need to understand that patient’s time is just as valuable as theirs. It’s high time that we can bill them for missed appointments.

Probably quite different from other practices you’ve been to, Magenta Health is a very modern clinic with passionate staff. A neat feature is after registering, you can book appointments online and they have evening clinic hours if you need to see someone right away as well. I really recommend Dr. Chou or Dr. Che!