So I booked an hour message online the night before for the next morning at 10:30am and I got an email saying your appointment has been successfully sent for ‘approval’. Okay here’s the thing, I live in the neighborhood so I showed up 10 minutes early and was told it hasn’t been approved. So when we’re they going to approve it? An hour after my scheduled appointment or minutes before? They have this sent in for ‘approval’ BS on their site and if you book the night before chances are they won’t take you for a morning appointment. Okay it wasn’t approved, shouldn’t I have gotten an email before my scheduled appointment? Instead I got a ‘denied’ email at 10:28am after I spoke with the lady at the desk and another email 20 minutes later telling me I got ‘denied’ again. Never going back here, I always book online with my rmt and never had a problem, the only reason I booked here was my regular rmt isn’t available on Fridays.
Katie F.
Tu valoración: 5 Toronto, Canada
Awesome treatments by super knowledgeable and professional staff who will chat or stay quiet– up to you.
Zoe R.
Tu valoración: 3 Toronto, Canada
I will add, that Life Acupuncture did try to remediate our situation. First by speaking with us to find out some more details about what happened, and then by agreeing to have my existing massage vouchers be refunded.