For a place that charged me 85.00 for a cut I expected a lot better. I walked in and had to hang up my own coat and get my own smock. Then the assistant put gloves on to wash my hair! We returned to the station to which the hairstylist was curling her own hair. There was no consultation while my hair was dry. I told her that I am growing my hair and that I only wanted a little off the length she took off 1 – 2 inches! I said shape it into a V. She told me that was old. There was no cape put on me just a smock so my pants were covered in hair. The barbacide was only half full and looked dirty. She pulled my hair sooo much my eyes watered and now hurts even sitting up. I by no means have a sensitive scalp. I now have to go get it fixed by someone else tomorrow and pay again. I will never go back there– with tip I wasted 93.00! Never again!!! Funny how all of the other positive reviews magically appeared after I wrote mine! lol