Korry’s Clothiers To Gentlemen

I will mention right from the beginning that while I’d like my review to be based on being an actual customer at Korry’s… it isn’t. Because I didn’t really have the opportunity. Sunday March 1^st, entering a COMPLETELY empty store in mid-​afternoon, the only 2 people in the store were 2 salesmen who were busy staring at their phones when I entered which, to be honest, is pretty common for most places these days. I had a specific style of suit in mind and when I was approached by one of the salesmen, I described what I was looking for-​which was met with nothing more than a blank stare. I wasn’t sure if he wanted more detail so I first politely asked ‘Do you have anything like this… or do you want more detail?’ to which he said ‘No’ and continued to stare at me blankly. I then asked, sarcastically (as I tend to do when people seem to be from another planet) «Is this not a good time for you?’ and that seemed to go right over his head because he said ‘Yeah… so like, maybe you want to come back another time then?». And it was back to texting on his phone. When I first got leaving the store I thought maybe I was met with some attitude because I wasn’t actually wearing a suit at the time but then common sense takes over and I realized, I’m not going to encountering snobby, condescending salesmen in a men’s wear store that does ‘2 for 1 suits’ style of sales. That’s like ordering from any 2 for 1 pizza and expecting to get good tasting pizza. But judging by other reviews on here, it seems like I was spared a lot of grief and money by not buying what would likely be a disappointing, and temporary suit at best. So to the 2 bearded, indifferent salesmen who are more interested in their phone: Thank you for saving me money. But please… PLEASE don’t ever find yourself scratching your head, wondering why your store is completely devoid of customers on a busy Sunday afternoon with shoppers galore on Danforth.

First, I’d like to say that the Hugo Boss suit I bought at Korry’s was probably the best-​tailored I’ve ever had. So, far, so four stars.
It’s there, however, that the good news comes to a screeching halt. Two expensive shirts didn’t withstand their first gentle washing (following the instructions) and are now tight at the neck and a tad short at the sleeves. A total waste of money, matched with completely unsympathetic staff on the phone when I asked about it.
Still, I seem to have had much better luck than some. I’ll count myself lucky.

I bought a suit here as part of the «Roberto» two-​for-​one special to wear in a friend’s wedding party.
After the «discount,» the suit came to about $ 600+ with a generic tie.
I’ve probably worn the suit about 20 times and have noticed a sleeve is already coming apart, less than a year after buying it. Today a pant pocket started to go.
I wear suits every day, and they usually last many years, not months, like this one.
So you get what you pay for: and here it appears you pay for radio ads targeted at people who decide where to buy dress clothing based on radio ads.

Kerry’s is incredible best shopping experience ever bought the most amazing clothes for the hubby there. Fantastic quality can’t wait to go back

I bought two suits from Korry’s which after tax/​alterations came to a little over $ 1,100. By far, this has been my worst experience with a men’s clothing store in nearly 25 years, the worst experience I’ve ever had with tailors, and has left me with an understanding of what a «greasy salesman» is, which I had, previous to this, never encountered. I’m now out $ 1,100; four trips to Korry’s later, here is my detailed experience:
Let me start by pointing out that my experience is not unique — Tina M. from Markham, who wrote a one-​star review of Korry’s in 2011 — had issues with Korry’s very similar to the issues I currently face.
TRIP 1
I need two suits: charcoal & navy. Korry’s has been my umpteenth trip to a suit store to find my (very difficult) suit size. They don’t have it, but the salesman helping me out assures me that they can take any suit OTR & make it so it feels MTM.
I try on two suits, both fit a bit big & I repeatedly bring this up — specifically with the shoulders. The salesman helping me out lets me know that they’re essentially going to take the suit apart & tailor it to my measurements. They’ve done this hundreds of times before, he assures me, & since I’m in a mens suits store, with a nice salesman who has let me know time & time again that it will be made to fit me perfectly, I agree. I have voiced my concerns, & have been continuously re-​assured.
I’m introduced to Frank, an extremely nice tailor who looks like he knows what he’s doing. He makes the proper adjustments, & the suits look like they’re going to fit great when all is said & done.
On the navy suit, he says we should make the sleeves a tad longer — I say they’re fine as is, but all the other salesmen agree, the sleeves should be a bit longer. I’d like to think I know what I’m doing — I read the posts on StyleForum, I’ve always taken an interest in mens fashion, I dress-​up rather than dress-​down — but these guys are supposed suit experts — I listen to what they have to say.
TRIP 2
I get a call five days later saying the suits are done. This sets off some alarms in my head — four days for two suits. That’s not right. With the amount of changes that needed to be made, the timeline should be two weeks at a minimum.
I go a few days later, on Saturday, to pick up the suits. I try them on in store, surrounded by salesmen. I’m stunned. It looks like absolutely nothing has been done to these suits. The shoulders on the suits are hanging off my shoulders, & it feels like I’m wearing a tent. The suits look awful. I bring up all my issues with the suits, only to be told by all the salesmen, one of Korry’s sons in particular, that everything looks amazing on me — and that everything I’m bringing up is wrong due to one thing or another.
I’m flabbergasted, and leave the store with both suits. I need to gather all my thoughts, figure out everything that needs to be done to the suits without being watched-​over by yes men, and just take a few deep breaths because I know I’ve wasted over a thousand dollars on shoddy suits. At home, I can finally take note of everything that’s wrong with the suits:
— Shoulders have not been fixed & are too big;
— There is a ton of space between the lapel on the charcoal suit & my chest;
— The sleeves on the navy suit are now halfway down my hands;
— THE SLEEVES ON THE NAVY SUIT ARE CROOKED.
TRIP 3
I return to the store the next day. It’s empty at Noon, but the salesmen are all there.
I try on the suits & tell the salesman & the new tailor who is there to help (I forget his name, but it starts with M & he has a moustache) everything that needs to be fixed.
Every point I bring up is disagreed with — and it seems like they think I’m an idiot. I’m told that there is supposed to be a large space between your chest & the lapel (WHAT?), the shoulders look perfect (NO), and as for the crooked sleeves — no remarks. Not even an apology.
On top of that, the tailor at Korry’s I’m speaking to tells me these suits are too big & should have never been sold to me in the first place — even though Frank, the other tailer at the same store, and all the salesmen, say otherwise. Astounded.
I leave the suits to be fixed. Again.
TRIP 4
Back for the last time — I pick up my suits two weeks later.
The suits fit slightly better, but the shoulders still aren’t fixed properly. The sleeves on the navy suit are still crooked. The large gapping between the lapel and my chest of the charcoal suit hasn’t been fixed, and now the same problem is appearing on the navy suit. I’m done. Can’t trust this place, they’re going to get fixed at another tailor. Any other tailor.
This place clearly has zero idea of what a proper suit should fit like, no clue about the basics of suits, zero understanding of proper customer service, and untrustworthy salesmen.
tl;dr: Never, ever step in Korry’s for a suit. Worst tailors I’ve ever experienced, lying salesmen, horrendous customer service. The rating of Korry’s on Unilocal is accurate.

Korry’s Clothiers receives much love from Torontonians, probably because the man is all over sports talk radio with his folksy commercials, wherein he rambles for a while like the guy behind you at the donut shop, then talks up new brand-​name arrivals. He closes by describing the house «Roberto» line, promising designer quality at low low two-​fer prices.
Maybe there’s some subliminal advertising at work.
I’ve been to the store a few times and always left empty-​handed. Eager sales associates with greased-​back hair pounce when you enter the building, and steer you directly to the cheap suits… and promotion to the contrary, they are cheap. «Economically» cut fused suits that one suspects came from fabric ends or unpopular patterns. Jackets sit funny and trousers bunch or cling to shins. The sales staff tells you how great you look and offers you a deal if you buy multiples.
A request to see the designer goods described on the radio brings you to a better-​lit alcove with a cursory collection of name brands from seasons past and more off-​price dreck.
If you’re lucky, Mr. Korman will be there to greet you, seated. You’ll pardon him if he doesn’t get up but waves in the general direction of what you’re looking for; he is a potentate, a Sartorial Doctor Moreau on his own private island. .
Of course, This could just be an off day or two, and this is only one shopper’s opinion.

If you listen to talk radio in Toronto, then you know Korry. He does his own ads on the radio — some are good, bust mostly he talks about the «who’s who» that shop at his store. Or he’s promoting St. Martin Travel — because apparently he is sitting on the beach in a shirt and tie for the winters.
He does have one concept down right — he treats is customers like kings. He’s got to be in his 80’s, and there he is sitting in a chair chatting up a customer on Saturday morning.
I walk in — «Morning, can I get you a coffee, latte. espresso while you take a look around?». Yes the owner asks me! 4 minutes later I have a americano in my hand as I browse the men’s accessories. Where else do you get service like that?!
I was in there to find some new cuff-​links. My old ones were lost, so it was time to get a new pair — plus I have an engagement coming up that I need a pair. Korry says to me — «I just got in some new cuff-​links that come from the south of Italy. Take a look and let me know if you like any of them». So I look and I see a beautiful pair of turquoise /​blue /​black that catch my eye. I ask how much, he says «give me $ 30 because iI want you to look good at an affordable price!».
DEAL
Service, Price, and selection. Korry’s knows how to treat a customer.
They have custom tailoring, and brands such as Paul Smith, Zegna, Boss and J. Lindeberg.
Ignore the cheesy ads, and take a visit to a pretty amazing men’s shop on the Danforth!