Kiehl’s Since 1851

They had me at ‘lychee’. Kiehl’s is a posh beauty brand that focuses mainly on apothecary styled skincare and the occasional cosmetics and fragrance. At this moment, they’re heavily marketing their ‘fair trade/organic/(insert your green friendly trendy marketing play’ scents and I saw they had a lychee blend scent.
This store is off the Sherway Gardens centre and it’s a nice open space that has all their products displayed neatly. Their store staff is quite attentive and very persuasive to try new items that you didn’t even consider before walking into the store. I think it helps they were very generous with their samples and also very pleasant/​complimentary throughout the experience. I’m not sure if it’s the lighting or magic mirrors either but it seems their ‘skin illuminating’ serum worked inside the stores.
The quality of the items is far above anything you can get at Shoppers Drug Mart. It’s on par with most brands you find at Holt Renfrew (they also sell Kiehl’s there too). With that, you pay quite more for these little vials of magic potions and lotions. Most items here are $ 50 ++ and the nice little lychee fragrance I liked is $ 62! It’s not outrageous but certainly expensive. Their avocado eye cream is an old favourite of mine and though it seems outrageous to pay $ 35 for a tiny pot, it’s one of the best no-​fuss eye creams that work.
Overall, great service and solid products make this brand worthwhile to look at. It also helps the service here is knowledgable, helpful, and very personable. I highly recommend coming here over Holt Renfrew to buy Kiehl’s as they’re better informed and better equipped with samples!

A couple weeks ago I dropped into Kiehl’s wondering if they sell any good skincare sets for my skin type. The store is small but doesn’t feel cramped or crowded if there were several more customers shopping. It’s also very organized, clean, and nicely lit.
I was promptly greeted by one of their staff members who was very friendly, knowledgeable, and not pushy. Since I was in a rush, she gave me a few samples from the Blue Herbal collection for me to test out before purchasing anything. I really liked the moisturizer so I dropped in yesterday to pick the full sized bottle. It’s quite pricey just for moisturizer but it’s the best moisturizer I’ve ever used! The same staff member helped me out and gave me another sample for me to try. When the transaction was finished, she came around the counter with my purchase. You rarely see that happen! The only other store that does that is Aritzia, from my shopping experiences.