JB Jacksons Burger

Pretty decent place, they used to have buy 1 get 1 free all day, but now they only do it from 3pm-​5pm, which is very inconvinient hours for most people.

Rudest, racist and the scariest server ever! I dropped off my parents here and left to look for parking around 11.10pm Sunday night and he would not let my parents order because apparently it was too close to 12am (closing time). I came in around 11.15pm and he was nice to me at first but when he saw my dad walk up to me, he immediately started being rude. I asked if I could have a minute and he rolled his eyes and said «I don’t have time, we are closing now» so my little brother said to him «but you close at midnight» and he said «It’s midnight now» (it was only 11.15PM). I told him that it’s not and he just asked me to hurry up. There was no one behind us and still had 45 minutes so I was confused but we ordered our food and sat down. The burgers tasted good but they were literally bite-​sized. We were there until midnight and what’s really pathetic is that he took 9 more customers after us without a fuss! The chef however was really quiet and polite so we thanked him and we left.
My brother and I didn’t want to create a scene (and plus I was really intimidated by the server) but we will be filing a formal complaint as my dad had a very obvious back injury and yet the server was so rude to him and to my mom. My parents are really polite, quiet and naïve people so it was upsetting to see them eating in a hurry as they were quite embarrassed and distressed.
I rarely ever write a bad review but unfortunately, this was a really distressing incident, especially for my parents who did nothing but were discriminated against for very obvious reasons.
I hope this is just an isolated incident but until the management follow up, we will not be returning.

Whoa! This place surprised me.
First off, bonus points for having what looks like a milkshake (didn’t try it)(only one option tho… but it’s nutella!), and awesome fries.
The fries will remind of you of five guy’s fries, but thinner, which I love. I wish more places had thin almost shoestring like fries.
Now the burger, the meat is nicely browned, lots of toppings, and the bread is soft but not so thin it will get easily soggy. Very nice burger engineering here. Topping options are awesome! Just the right amount of choices that make constructing a burger fun, and not overwhelming.
Never tried any of the «grilled cheese» bread options that some places have, usually because it looks too crazy, and it really takes it beyond a burger and into frankensandwich territory.
But this places does grilled cheese right! just regular buns that happen to have a golden crispy layer of grilled cheese on one side of each bun. It’s awesome!
I will definitely come back and highly recommend you try the grilled cheese option! it’s so tastefully done.

I came here because there is a meat grinder right by the window and it caught my eye and appetite! They have many trendy options for burgers. I ordered the regular burger which they make on a flat top. The burger was well prepared with care. It tasted great and it was well seasoned. I’d recommend getting a bigger burger option than the regular since it is small. The prices are average for a freshly made ground beef burger.

Pretty nice burger. Got the Oh Canada (beef patty, bacon, egg and cheese). The patty was fairly thin but cooked well and the burger itself was equal parts patty, bacon and egg so the whole thing came together pretty nicely. I think they’d benefit from 2 over a single patty so I might try that next time. Food was fresh, hot and fairly tasty though.

went out of my way to come to this place, for a couple of reasons
close to transit
close to Y&D square
lots of options…
lots of non-​beef options…
i understand what this place is trying to do, offer a supreme burger, with awesome toppings and options, for a price, which sounds great.
i think other then a mcds cheeseburger, the burger me and my s. o recieved from this place, would be about the same size. i think they’re trying to maximize their bottom dollar, by offering awesome flavors, but small portions.
to be completely fair, the poutine was a bigger portion then the burger, being a burger place i’d like to think the portion would be a bit bigger.
Excellent flavors, i was very satisfied with the flavor.
the poutine was above decent, given the size, fries, cheese and gravy.
the staff are great, and churn out food like a military operation, which is cool.
the location is tiny as well, less then ten seats, or ten seats only. i can’t remember atm.
also i rank this a bit lower cause of the portion size, as well i don’t like the advertisement of «two minute walk from y&d square» yeah maybe at midnight, if your doing a fast walk.

Very nice burgers. They aren’t crazy greasy and it was juicy and everything you imagine a good burger to be. I had the burgerziki. All the flavours went perfectly together. It was also the buy on get one free special. My only complaints are that the burger was smaller than I expected. They pictures make them look so much bigger than they really are. I don’t think the burgers are worth their full price because for the size (I’m strictly taking about the specialty burgers). However, the small fries make up for the lack of size in the burger. They were so big and equally good. I liked that it has little salt. They were quite thin, like McDonald’s fries but much crispier and better. Also, bun was still slightly cold to the touch. They really should toast them. Will come again to try the rest of the menu.

Firstly the service was good. Not spectacular but pleasant enough. I had the Triple Threat Burger which was sooo amazing. The bacon and the patty were cooked to order so the food was nice and fresh. That’s one of the biggest pluses for me.
The fries were sub-​par over-​cooked and a little soggy with oil. Which is why they lost a star in this review.
They have a wide range of great toppings. I would definitely go back for another burger. Overall I would say it was a good experience.

Firstly I wish you could give half ratings on Unilocal.Cause then I’d give this place 2.5÷5
They do seem to have a good selection but honestly the burger wasn’t terrific.
I got the veggie burger (looked like a quinoa patty) with the basics of lettuce, tomatoes and onions. And then some fried cheese.
They do have a good selection of toppings though. I loved that fried cheese was an option, since that’s rare, but I could barely taste it because the patty was so thick.
I also got a side of fries… And man… The fries were terrible. They were thinly cut, which is fine, but they were all wilted and over oiled. I really did not enjoy them, which was unfortunate cause I was really in the mood for fries and I ate them all anyways.
The lady who took my order was very nice and I got out relatively quickly cause I was first in line when I got in.
I didn’t eat in but noticed the layout wasn’t great but was actually still similar to a lot of places in the area, as there’s only a limited amount of things you can do with a space that small.
Service ⁵⁄₅
Burger 2.5÷5
Fries ⁰⁄₅

The Thursday Burgerrito is everything.
Beef patty, avocado explosion, salsa, sour cream, lettuce, and dusted onions make for an amazing burger. $ 10 for two is a great deal, considering the burgers usually cost $ 10 each and the avocado explosion as a separate add-​on is $ 5 on its own. (I know, I know. Things are priced a certain way to make deals more compelling. Consider me compelled.) On top of the specials, you can add however many of their free toppings: tomato, onion, lettuce, pickles, relish, spinach, banana peppers, jalapeño peppers, and cucumber. The burgers are already quite tall, but I like to add spinach and tomatoes.
I will not refute what others have said about the small buns. This is true. They are kind of pathetic relative to the rest of the burger. A bigger, crispier, toasted bun would do wonders.
And yes, the layout of the store is appalling. It’s one of those setups where you pay and then don’t really know where to stand. No one knows whether you’re in line or waiting for your burger. And service is slow, even when I’m the only one there. It’s also small enough that I wouldn’t want to eat-​in. It’d be too noisy and cramped, and I don’t like the feeling of people hovering over me as I eat.
However, I maintain, the burgers taste great. I don’t know that I would ever buy their burgers at full price, but that’s what makes their varied deals so great.
Aside from the Burgerrito, I’ve tried Monday’s Canada, Eh (beef, fried egg, bacon, fried cheese, mayo) and Saturday’s Burogie (beef, potato latke, coleslaw, sour cream, lettuce) and was impressed by both, but more so by the Burogie. The crispy deep fried latke added an amazing crunch to the burger that I didn’t know I wanted.
Their fries are their biggest weakness as both times I’ve gotten them, they were soggy. The onion rings were better, but I feel like you don’t get enough.
The Nutella Heaven Shake (Nutella, banana, frozen yogurt & coconut milk) is great if you like Nutella because I watched them scoop giant spoons of Nutella out of a bucket into the blender, so don’t worry; you get plenty of Nutella.
I’d definitely recommend getting burgers here. For a complete meal, I’d grab my burger and walk to the McDonald’s down the street for fries and a drink.

This place made me sad. It was hard watching the four people behind the counter struggle to get orders completed during a busy lunch rush. It’s such a cramped space and they were all slipping and sliding on the greasy floor, bumping into each other. I felt bad knowing I had directly contributed to the chaos. (Just for the record, it wasn’t my fault — my boss made me pick up food here. I had no choice).
I ordered the Wednesday special for myself and a co-​worker, which was a buy one get one free «Burgerziki» (essentially chicken souvlaki with tzatziki, feta, tomato, lettuce and cucumber on top), 2 regular hamburgers and large fries. In anticipation of the chicken burgers being dry, I asked for extra tzatziki on them and was told it would be an extra charge. I told them to forget it, simply out of principle… I would understand if I was asking for like, extra cheese or something, but asking them to go heavy on the only condiment that comes with the burger shouldn’t warrant an extra charge. What pissed me off is while I was waiting for the food, someone asked for extra «Jackson sauce» (whatever the hell that is) and the same cashier gave him a cup full of it and didn’t mention anything about an extra charge… wtf??! The chicken burgers ended up being SO DRY and disgusting… there was literally no tzatziki or feta cheese on them it all. The chicken was burnt. I had no choice but to douse it in ketchup to make it edible. It was so nasty. My co-​worker agreed too. I cannot see how Jackson Burger thinks they can get away with charging the regular price of $ 8.99 for it. It was not even worth paying half price for it.
Only redeeming factor was the fries. They were delicious.
Won’t be back, out of my own accord anyway.
**edit– that 2^nd check-​in was by accident… meant to check-​in to Banh Mi Boys**

It was ok. Many good burger joints out there and this place didn’t stand out.
They do have some pretty good specials, if you wanted two, which is too much for me. The place is pretty small and it’s more likely that I’d visit it alone. If I was in a group or date, I’d travel to one of the better spots in the area. Sorry…

I went to Jackson burger on a Friday with a friend to try their buy one get free deal. Friday is Fish day. They describe the sandwich as a cod fillet stuffed with shrimp and cheese. Promo and tax included my friend and I payed a little over $ 14 which included 2 fish burgers no drink, no fries. Therefore on a regular day the fish burger would cost $ 14.
It took long to receive our order we watched two tables get and eat their food before we received ours. When we finally received our burger we were surprised at how tiny they were. The cod was flavorless and there was only ONE shrimp in the burger, with barely any tar tar sauce. All other toppings cost extra. When we asked how many shrimp is in each burger they said one as advertised. Which I disagree it says stuffed with shrimp not stuffed with one/​a shrimp.
We left extremely disappointed and still hungry! The sad thing is I personally believe McDonald’s fish fillet taste way better and with what we paid we could of got a better tasting fish burger with fries and a drink.
The only reason I gave two stars is because the staff is extremely kind. I would not recommend this place to anyone unless they enjoy over paying for flavorless food.

Awesome place :) i go there bi weekly for either the burgeritto or the lamb burger. Its tasty and the fries are super amazing (really big portions to be labled small fries).
Service is the best. Friendly and able to keep the guest entertained.
Con
Its a small place so it can be crowded.

Tiny burgers and staff can’t seem to understand add-​on toppings. Got a regular to add this butter chicken sauce… never got it. $ 5.65 for mine and nearly $ 9 for his. Bf got a burger with bacon and cheese ($ 2.50) and forgot both add ons. Finally got bacon but still forgot the cheese and bacon seemed overcooked. Did the even rebook the burger for customer service sake. The Friday fish burger looks amazing but I dunno if they’ll pay attention. It wasn’t even busy all, too busy talking. Shame, I could see potential but we refuse to come back here. BIG MOE’S is next door, think it’s a better option. Not even full… he’ll A&W could do better

More of a 3.5. I think my best advice for those on a budget is to come to JBs with a friend after you look at their weekly specials and decide which one the both of you are most interested in. That way both of you can get a roughly $ 10 burger for half that price.
I swung by on the day where the fish burger was on special, (and regretted not researching what day I wanted to visited ahead of time), but I was still impressed with how close the burger was with the advertised picture. I remember seeing the 3 pieces of shrimp in the picture and thought, «naw there’s no way there would be that much shrimp of that size in the fish patty».But, lo and behold there were in fact that many pieces of shrimp in there.
However, it’s more of a 3.5 rather than a 4 for 2 reasons. First, the burger, was good but not amazing. Second, service was a bit lacking in terms of the attitude I received when I asked questions about the toppings (which are listed in front of the cashier) but I will be lenient on that since they were really busy that day.
I do hope to return and try another specialty burger and maybe at that time they will be able to earn 4 stars in my books.

Coming back for a second time could not have been better. They have definitely improved the taste of their burgers. The patty now has a crisp char and size has grown.
My burger: cheddar cheese burger with extra Jackson sauce, jalapeño, pickles, tomato. Try it for yourself.
I work near by, so I’ll back soon.

Their daily specials are a bargain! They have specific burgers for each day that are BOGO. If you can’t have something specific on the burger, just ask them for without. And for all your friends that eat halal or gluten-​free — REJOICE! I like this place because it doesn’t make a dent in my pocket. I get a decent-​sized burger and my friend takes the other for $ 5 a burger. Their burgers are interesting and creative and that tempts me enough to try all of them. So far I’ve had the Canada Eh! (Monday) which has an egg, beef patty, bacon and fried cheese. I’ve also had the Burogie (Saturday) that has a beef patty, potato latke, sour cream, and coleslaw. Canada eh! was good, but greasy. Definitely have it hot because if it’s cold it’ll taste ick. Burogie seemed like a package of awesomeness because I love coleslaw and potatoes, but it disappointed. The latke was hard and I couldn’t taste the coleslaw.
The staff was nice. Cooks are a little succinct, but the cashiers are a lot more friendly and patient. Seating area isn’t big, but people clear out pretty quickly after their meal. So finding a spot to eat shouldn’t be too difficult. My overall take on this place is that the price is unbeatable for the daily specials and staying open late. I’d head back here just to try the other burgers to see if I scrounge up a winner or if I’m out on a late night. However, I definitely prefer my other burgers.

Came here in Thursday at about noon and there was quite a good lineup of people waiting for burgers, always a good sign.
I got a regular burger combo with fries and a drink. The menu is slightly confusing in terms of the pricing for a combo and it should be clearly reworded. Take your burger price and add 4.99 to add a combo, which throws your cost over $ 10 right away, so unless you’re getting just a regular, veggie or chicken burger, it won’t be under $ 10 for lunch. Not a bad pride, considering the serving size of fries you get.
There was quite a wait for my burger, at least 10 minutes, if not more. They were churning them out but I found the space to be too small for that kind of wait. We were all crowded on one side and it just got more crowded as the line got longer. Come early to avoid the line and wait.
I got a combo, burger with cheese and my usual toppings, nothing from the extras menu, and fries and a drink, cost me over $ 12 with tax. Based on the photos I saw on the Unilocal page, they’ve changed their fries opting for more of a shoestring fry that’s fried to a dark brown. Tons of flavor and while the serving is huge, you just can’t stop eating the damned fries. Far too tasty.
As for the burger, it was good, but far too small for me. I get the price is good for the serving size, and the whole better quality beef thing, but there wasn’t much burger between the buns once it was flattened and cooked. Yes, it had that lovely griddled crust on it, but if you like any kind of toppings at all, the burger will get lost. If you want to appreciate the meat, try just cheese and maybe one or two toppings. Nothing about the burger stood out as incredible to me and I missed that lovely feeling of biting into a nice, thick, juicy burger (you just won’t get it here). Nothing to make me think that this would be the best local burger I could get. All in, not a bad burger, but nothing to write home about. Perhaps I need to try one of the specials people keep talking about, but this place did not live up to its high Unilocal reviews.
For my money, I’d go two blocks north to W Burger Bar to get something more substantial. This place is a good quick stop for those days you’re craving a burger, but it’s not a place I’ll go out of my way to get to.

Had the Sunday special: chicken stuffed burger with spinach and cream cheese on toasted white bread with lettuce, tomato, pickles and banana peppers. $ 6.77 for 2 burgers! Such an excellent deal but the burger itself is even better. Amazing taste, and customer service. The chef was funny and very nice, someone you’d wanna be friends with!
I highly recommend this place to anyone looking for a great burger, especially chicken! Went beyond my expectations and I can’t wait to try the rest of the menu.
Try out their burgers and it’s all halal too!