We arrived an hour before picking up my sister at the airport so asked the server to get us out of there within an hour which she did. The drinks arrived promptly followed shortly thereafter. The food and proportions were excellent as was the service. There are plenty of parking spaces. The price with drinks came to about $ 25 pp.
Bilal S.
Tu valoración: 3 Mississauga, Canada
I went their for a work colleagues leaving away during lunch time. The service was good, food came out warm, we were greeted at the gate and were checked once the food was being eaten. So I tired there new Tuna Avocado sandwich. The sandwich summed up with Sesame crusted Ahi tuna, avocado, sliced tomato, chipotle mayo, toasted sourdough bread. I did not enjoy the sandwhich at all, for some reason the combination of the things mentioned above did belong together in a sandwich bit the fries were good!
Jocelynne F.
Tu valoración: 3 Owen Sound, Canada
Busy spot on a Saturday night. Was going to be 30min wait or more for dining room so we found a table in the bar. Sat down and took a few minutes to get menus — server cane back shortly after to take drink orders. 20 min or more to get our drinks. Food order happened in between. Food came out and was delicious — nothing wrong there. Ordered a second beer and it never came — we were charged for it on our bill — shame on us for not checking before we left. Waitress asked if we wanted dessert — we said no thank you just the bill please. She brought us the dessert menu. 10min later we had to flag her down to bring the bill. 20 min later we flagged any waitress to bring us a machine she said she would grab our server. I realize it was a packed place but to be honest the service was very lacking. Either they need more people on staff — especially behind the bar when it takes over 20 min for a couple beers and a couple glasses of wine — or get staff that want to turn their tables faster. Server was not very fast with anything. Good food. Bad service. Plus charged for an extra beer that didn’t come 30min or so after ordering.
Ryan L.
Tu valoración: 3 Toronto, Canada
out of all the eating establishments in the general area(boston pizza and tuckers) this place is the best of the worst. the servers/service is good, the food is sometimes a hit or miss, i still can’t understand how people hand out cold food, not that i want them sticking their fingers into my food, but still! a decent amount of parking, and the restaurant is generally speaking clean. defiantly a great place to come and have some drinks and watch the game, the food however is again, a hit or a miss.
Trish M.
Tu valoración: 1 Toronto, Canada
Totally sucks! If you get the server Dan, don’t expect to get your appetizer or food for 45 minutes!!!
Food F.
Tu valoración: 3 Toronto, Canada
I’m giving them a 3 star only because I love the chicken fingers. See the issue with Jacks is that I can never find anything I want on the menu so I always just pick the chicken fingers. It’s cool to go have a beer decent vibe but tbh the menu is very uninspired
Monique R.
Tu valoración: 2 Edmonton, Canada
Stopped in on our way to panama, we had a 10 hour layover and the cabbie suggested the restaurant. The atmosphere is fun and inviting with a gorgeous patio to sit in. Those are the pros. When we arrived we were seated immediately and when our waitress, cinnamon, took our drink orders she didn’t come back for 20 minutes. 4 beers and a coke in a quiet restaurant. Another 20 minutes and she came back so we could finally order. Food was burnt and terrible. I would suggest the steakhouse next door. Avoid this restaurant at all costs.
Edgar B.
Tu valoración: 4 FOREST HILLS, NY
Great sports bar had a meeting with my staff and loved the wings, nachos, and dippers. Supper friendly staff.
Vicki B.
Tu valoración: 3 Santa Clara, CA
I wasn’t expecting a lot, to be quite honest, but the food was prepared well and our server was super sweet and nice. I had the buffalo chicken cobb salad. I thought it could have used more bacon, eggs and blue cheese, but the chicken tenders were freshly made and yummy. We had the garlic pan bread with cheese, delish!(pro tip: if one person eats it, EVERYONE eats it — there was a ton of garlic in it)
Ricky C.
Tu valoración: 4 Mississauga, Canada
Jack Astors never fails me. This location is my favourite. More than 60 screens, possibly the biggest location I’ve have ever been too. Try their smokey burger with Cesar salad combo. Sweet potato fries were also pretty good here. They have the best drinks deals at this branch by far, I think its because it near all the hotels around the airport. Recommended. Used to come here once a month between 2011-mid2013. Thanks to our servers Amanda and Kelly!
Vik B.
Tu valoración: 4 Brampton, Canada
Been here multiple times and have never been let down. Great food, not too bad of a service. Their calamari is to die for. Waiting time does change depending upon time and day you visit, but over all the customer service is pretty good.
Steve C.
Tu valoración: 2 Houston, TX
Very disappointing. Very slow service, the drinks were watery and the food was not even mediocre. I don’t know if this is typical of the chain or just this location but we will not be returning to Jack Astors.
Lyssa L.
Tu valoración: 3 Vancouver, Canada
Stumbled across this place looking for Tony Roma’s(which is now closed). Much more reasonably priced than other restaurants in the area. We had two burgers, two beers, the chicken salad entrée and a BBQ chicken pizza. Positives: The pizza is a large size, easy to share between two people. Gluten free buns available for burgers but as usual the buns are smaller so the whole burger seemed smaller. The entire plate with the side of fries was not as filling. The salads are good portion size, the amount of meat was more than expected. The tables have paper that you can draw on, fun idea and something to do when waiting for food and drinks. Good oldies music and atmosphere Good service, very attentive Pros: The food is very salty and I suspect msg on the fries, I always get a headache from msg and extremely dry mouth which happened after my meal. Would recommend this restaurant and will be returning next time I’m in the area.
Scott B.
Tu valoración: 4 Toronto, Canada
We went there for a nice family meal, and the service was good. We were seated quickly and drink orders were taken by our server Paris and delivered within a few minutes. I got the fish and chips. The fish was delicious but there was only 1 piece, the fries were standard, nothing special but good. My wife got the veggie pizza and loved it. Daughter got chicken and French fries and had no problem eating it all, which is awesome considering she can be very picky. We got dessert as well(I had to as the fish and chips wasn’t enough for me). I got the smores sundae and loved it, wife had some kind of warm cookie/brownie hybrid which was also good, daughter had a warm cookie that came with her kids meal. Overall my only complaint was the portion size for my fish and chips. Everything else was up to par.
Vern B.
Tu valoración: 2 Burnaby, Canada
Seated immediately then ignored for 20min. Ordered a beer took 15 min to arrive also ordered my medium rare steak at same time. Steak came when I was ½ way through my pint. It was medium well but I didn’t want to wait for a properly cooked replacement so ate and left minimal tip. Very disappointed in service at this location. The mashed potatoes were good though.
Zhu Q.
Tu valoración: 5 Toronto, Canada
I went on Saturday afternoon of the Animé North convention. It was a very busy time, with all restaurants in the nearby area overflowing with people. I was seated promptly, got my food on time, and everything was just went really well, above and beyond what I expected in this situation. I was super-hungry and visited Boston Pizza first, but I refused them after they said I would expect to wait 30 minutes. Coming in to Jack Astor’s, I was pleasantly surprised when the receptionist said they’d seat me as soon as a table opens up(I was eating alone, not in a group). I should emphasize that being accommodated quickly is no easy feat during this convention of ~20000 people, when even Harvey’s and Tim Hortons each have a lineups of ~100 people snaking through the restaurant and out the door. The waiters/waitresses who came by me were super-friendly and responsive. My food was served in 10 to 15 minutes, and wow the portion size was large for a $ 15 item. I literally ate just half for lunch and saved half for dinner, which turned out to be convenient. My only complaint, a relatively minor one, was that their free Wi-Fi system was retarded. It required a password, unlike almost all other restaurants I’ve been to. When I asked the waitress for access, she kindly gave me a fresh slip of paper with a password that expired in 24 hours, but when I tried it it didn’t work. The paper also had a huge-ass EULA saying stuff like(paraphrase) «we’re not computer experts, we can’t help you if you have problems connecting, and don’t pester the waitress if you have trouble». But the waitress came back to me asking if I needed help; I said it didn’t work and she offered to step through the login process with me, but I simply asked her to issue a new password; she came back with another slip of paper and this time it worked. Please Jack Astor’s, don’t make your Wi-Fi system so stupid. You’re wasting everybody’s time. Anyhow, this experience was really good overall. Five stars awarded.
Alice W.
Tu valoración: 4 Brampton, Canada
My colleague suggested this place for iur meeting and glad he did. I have not been to JA for a long time. Love the chicken bow ties! Portions are great. My colleague got a burger and substituted the fries for sweet potato fries. Said it was really good. Service was great! Attentive server always checking to see if we needed anything. I will be back!
Katy S.
Tu valoración: 5 Rochester, NY
I’ll start off by saying that the service here was freaking fantastic. We came in on a whim before dropping some people off at the airport, and had a pretty big group with us. The hostess was super friendly and seated us quickly in a more private area at the back. It’s like they could sense that we were going to be a somewhat boisterous group. Our server, Courtney was one of the best. Anything we asked for, he made it happen. He was also super friendly, funny, and meshed really well with our group. We really wanted mimosas, and while Jack Astors really doesn’t seem like a mimosas and brunch type of place, we had them in under 5 minutes. He was extremely accommodating, and even allowed me to order off of the kids menu(this is huge in my book for any restaurant as the bigger portions tend to be too much for me). We did have more people arrive after our food orders were put in, and even that transition was made a smooth one. Adding the additional orders to our bill, more chairs to the table, etc. Food arrived quickly, and was hot & tasty. No complaints from anyone at the table. Our water(and other drink) glasses were never left more than empty without someone coming over to make sure we weren’t ready for a refill. Now for my favorite part. It was a friends birthday, and what else does one do at a restaurant on a birthday but embarrass that friend as much as possible. I let Courtney know about this, and towards the end of our meal he walks out with the most hilarious birthday surprise I’ve ever seen at a restaurant. Once again, it was like he knew what we were thinking. I feel like that’s the best type of service, having server right there knowing what you want before you even request it. We’re near that area often when friends do shows in Toronto and need to drop talent off at the airport, and I have a feeling that this Jack Astors is going to be our new go-to for pre-flight lunches.
Todd L.
Tu valoración: 4 Chilliwack, Canada
Wait staff was excellent and very frindly. It is your typical chain bar/restaurant with good quality food and portions. I had the chicken club and a salad and was very more pleased with it. The very friendly waitress stop to check and make sure my meal was OK and ask if I needed anything and had a chat as I was dining alone. Made me feel welcomed and comfortable. Good walk from the Weston Bristol Place and stretch your legs and get out of the hotel. I will definitely return on my next trip to Toronto.
Natali B.
Tu valoración: 5 Toronto, Canada
Excellent atmosphere every time i come here. Customer service is always great if not exceptional –they care how ur food is along with the experience ! If the food is not up to par — they will gladly return it or offer something else I would recommend the– bow tie pasta, not to mentioned the cheese grilled bread, bruschetta, steak is excellent, kung pao stir fry. Pretty much everything on the menu is good.