In Beauty Spa

I went to this place in Jan 2016 (bought groupon). I was asked to purchase a face mask for $ 25 because the one that comes with the groupon is not good. I had asked the person who was doing facial to remove a blackhead. She tried to remove it but wasn’t successful so she tried high frequency and burned my skin. She later told me that I could reuse the mask (the one I purchased for $ 25) for 2 more days. When I read the instructions at the back of the face mask cover, it said not to reuse the mask. I wouldn’t recommend this place.

This place was definitely less than I expected. It’s a little dirty and rundown and the staff is not very friendly. You aren’t offered anything to eat or drink and there is not anywhere comfortable to sit. I was kept waiting for my facial and massage for 20 mins without any explanation and when I was finally brought in, she cut my services by over half an hour. She seemed to take her time with the microdermabrasion but with everything else there was very little effort put in. Even in the treatment room, there was absolutely nowhere to put your clothes. Would they not have thought about this over the years? I managed to fit mine on the corner of a small table that had a machine on it, only to have her remove them and put them on the floor because she needed the machine. On the floor?! Overall, a very subpar experience and I will not be returning.

I purchased a Groupon for a 25 min massage and 90 min non-​surgical facelift/​microdermabrasion. I went to the Yorkville location today. Honestly, I expected more for a spa in Yorkville…
The spa itself was kinda dingy and run down. As I lay on the massage table, all I could see were water marks on the ceiling tiles. The floors were dirty, the paint colours made the place un-​inviting. Like I said, I expected more for a spa in Yorkville
In terms of the treatment — while I found my aesthetician somewhat skilled in performing the treatment, I had two problems with her that honestly ruined my experience. Number 1, she had REALLY bad breath. Number #2, she was chewing gum (which it didn’t help her breath at all) and it drove me crazy!!! She was snapping her gum and the sound of her chewing gum was so irritating!!! I should have said something but it’s not always the easiest thing to tell someone. I couldn’t stand her breathing on me, I wanted out of there so fast
The other thing that REALLY ticked me off was that if you want the beloved Pevonia products used on you, you pay an additional $ 25. What a joke!!!
There was a lot of up selling too — pressure to buy the $ 70 face cream and she wanted to sell me 3 more additional treatments. She also talked a lot about how amazing the Pevonia treatments were during the treatment. She shouldn’t have talked so much (especially given the breath issue)
I think she did an ok job at the massage and micro. She did take her time with things and I was given the full 90 minute treatment.
So if you don’t mind bad breath and lots of upselling, give this place a try
Otherwise — go somewhere else!!! And don’t buy the Groupon!!!

Went for microderm and massage and honestly 80% of the time was spent on something other than the microderm. A lot of cleansing and applying of creams, which I appreciate is part of the process, but it’s NOT the process. The equipment seems very old and unable to do what it’s intended, the place is like something right out of the 80s. The esthetician (if she can be called that), left at one point and left me there for like 15 minutes, presumably because the mask she applied needed that time to act, but she didn’t tell me. I was left in the room alone wondering WTF. Anyway, very mediocre experience.

So bad, can’t believe it’s still in business.
I also bought a Groupon last year. I called two times and left messages that were not returned. I called again before it expired and finally got a call back saying I can extend it. Yeyyy. Not so fast.
Now, the best part: While I was laying and the procedure was starting I was told that since I have sensitive skin I WILL GET A REACTION UNLESS I UPGRADE AND PAY $ 25! I couldn’t believe it. I repeated what I heard back: «So, if I don’t upgrade I will get a reaction?» The answer: «Yes, you have sensitive skin so you’ll get a bad reaction if you don’t upgrade to a different product.»
Should I continue? Okay, I will. The esthetitian had a wonderful marketing strategy: «It’s really good. It’s a very good line. Very very good. Really good.» hahah oh man. Yes, I upgraded since I was already there and did not want a reaction.
The procedure was okay, the extraction unnecessarily painful. I did not see any benefits from it. Generally the space and the towels have an unclean feel to it.
So, I waited for a year to get a discounted procedure for which I ended up overpaying for with no positive results, in a space of questionable hygiene and quality.

I came back last week for the rest of my treatment.
First off, they got my appointment time wrong and tried to stand there arguing with me about it instead of just slotting me in for the next individual time. The girl at the desk also tried to make it seem like it was my fault when I know for a fact that they had the wrong time down, not I.
FYI their «booking system» is handwritten in pencil in a notebook.
The services I was set to receive included:
55 minute massage
30 minute hydrotherapy session
I can’t help but want to rant and ramble about this place due to how poor their bedside manners are. All their estheticians mumble EVERYTHING and I have to constantly ask them to repeat themselves and anytime they mumbte something about whatever service they are about to provide, it sounds like it’s from memory, off the product pamphlet, in a robotic voice.
Anyway,
30 minute hydrotherapy session
I was led to a room and told to remove all my clothes except for my panties, don a robe and wait. Not only did the robe have a foundation stain on the cuff of the sleeve and around the neck as well as a long blonde hair on it, it also had balled up tissue in both pockets. After finding all these things, I sniffed it — yep, definitely had NOT been washed. Imagine my disgust already.
The girl came back in to get me and walked me through the reception area in my robe and slippers to where this hydrotherapy machine was, and told me to get in and said she would be back to check on me with no explanation of how it works or what it does or anything.
Extremely awkward as there is just a curtain between this machine (where I am laying half naked under a towel) and the reception area where I can hear other patrons talking and the phone ringing as well as staff walking around and talking.
The machine itself didn’t really seem to do anything for me. I didn’t feel anything except for extreme heat and an occasional surge (similar to when a massage chair rolls up and down) every so often. Useless.
55 minute massage
First note, no padding for the face hole in the massage table. They had folded up a few coarse hand towels. Extremely uncomfortable.
It quickly became apparent that the girl had no idea what she was doing as far as technique went, as she did try a few things and then resort to just rolling her forearm all over my back for the bulk of the 55 minutes. I asked her twice to apply more pressure — she ignored me the first time and after I repeated myself, marginally increased it, only to decrease.
Forgive me, but if you’re going to offer a massage, you need to possess the strength to maintain the requested pressure from a client, and actually know a few things about different techniques.
I could keep going but in short, this entire experience did NOTHING to relax me and, in fact, left me more annoyed as the appointment time went on.
This place should spend less money on fancy machines and more time and money training their staff on how to effectively perform offered services and how to treat a client as expected in the spa industry, ESPECIALLY considering they are Yorkville based!

I had a horrible experience today. I came to relax and my day was nothing I expected when I purchased a groupon for a yorkville spa. Buyer beware!!!
Offered a drink but they had no coffee or «time» to make me tea? Wtf Wrap robes aren’t even white anymore they need replacing. Even though the massage rooms are dim it is clear to see dust all along the walls. Phone rings extremely loud entire time. The aesthetician only washed her hands for seconds and During the whole process of my facial I was being pushed Swiss products for my sensitive skin. Even after I told her I wasn’t interested in purchasing anything, I listened to endless different promotions. I was told about a product that would be great for me for $ 25. After my burning clay mask I was scolded and told not to move as I am getting the towels dirty. I know they don’t bother washing them after each client anyways. When it was time to pay taxes and gratuity I was being charged extra $ 25 for «upgrading» my groupon when I never agreed to using their Swiss line. Stay away from dirty place!

This was the fifth spa I experienced in my spa blitz and I LOVED it. It is tiny and efficient. I had a massage, a facial and one half of an hour in an Alpha LED bed. The massage was awesome, the facial was okay, and the LED bed was interesting. I thought that I would get some eye protection, but I suppose that isn’t needed for this service? I thought LED lights are bad for retinas, but what do I know?
Angela performed all of the work and I highly recommend her for massages. I have had a Pevonia facial before but was never really impressed with this particular product line. That Alpha LED bed vibrates and is like something out of the Jetsons. I really liked it and want to experience it again. I just want to know, if the owner can tell me, if eyes are supposed to be protected when getting this service because my eyes haven’t been the same ever since. My skin is transforming – I’ve had LED facials before and they do transform one’s skin in a very positive way. It looks really good today and every day it seems to improve. I love the fact that the bed is a full body experience.
I highly recommend this spa. Angela wasn’t pushy about anything. I was able to book my appointment without any problems, with a Groupon, and I have spoken with one of the owners, Amy. She was very patient with me and answered all of my questions. I want to try out the LED whirlpool in Richmond Hill. The next time I’m in Toronto, I’ll be there!
This spa is in a very exciting part of Toronto – Bloor – with the most amazing places to shop and eat. This is a great spa in a great location. Go and check it out! I highly recommend Angela and In Beauty Spa.

It has been a little over 24 hours since I had my facial and eyebrow threading here, and I look like a mutilation victim. NOT what you want!
I may be being a little overly dramatic, but seriously, the threading and eyebrow tweezing was a NIGHTMARE! I only went to this place because my go-​to for threading is unexpectedly closed for a month. This last-​minute replacement was a disaster. I seriously have several cuts (now turning into scabs) on my eyelids. I cannot believe I paid for this, but your eyes are always red and puffy after this kind of treatment, so I didn’t realize right away.
The least I can do is warn everyone away from this place. I wish I’d never heard of it!

I just want to write a few good words for this little spa in Yorkville.
I am still rather new to the spa going and laser hair removal experience. But I just want to comment on the service I got from Esthetician, Janna E. here.
I came here because I got a voucher deal from
recently; 7 sessions for $ 69 (I think, forgot exact numbers and don’t have the voucher anymore with me). This is the 2^nd place I’ve ever gone to for laser hair removal. First place was Hair-​Free Laser Clinic on Danforth, which I didn’t like, mostly for the pressure selling tactics (already explained through a previous review posted here).
At this downtown location of In-​Beauty Spa, my experience with Janna had been excellent. There is no pressure selling here. Although I am a voucher customer and didn’t pay regular price for my sessions, I never felt I was getting inferior quality service. Although they always seemed to be fully booked, I never felt rushed through during my appointments, even when I came in a bit late one time. Janna was always super gentle and always checking if I feel ok, and informing me of each tasks that she’s about to do. I always have a super relaxing experience, even though my appointment was only 15 min at most each time and I was going in to get ‘zapped’ with laser.
So if you ever go to In-​Beauty Spa Yorkville location, I hope your experience will be just as nice as mine had been.