I Press It

I bought a «Deal of the Day» voucher for I Press it back in March of 2012… I was waiting for just the right occasion to use it and before I knew it, the voucher had expired.
I emailed the company last Christmas to see if they would honour the expired voucher, and they said they would! So far so good. I didn’t find the t-​shirt design interface very user friendly; I was able to do some text but not images. I ran out of patience so decided against a graphic and the voucher limited my options anyway. I emailed back and forth with Raheel and he was very helpful and professional. When I tried to reply to his emails though they always bounced back to me and I had to use their on-​line form to correspond, that was a bit frustrating. My order was finalised on Jan. 20, 2014 and the shirts arrived Feb. 6, 2014 (17 days). The t-​shirts are high quality Gildan brand cotton, I have yet to wash them so I don’t know how durable the printing is, but we will see. Two custom shirts for $ 22 including shipping was a good deal. Their regular on-​line prices seem decent, so I might actually try them for a few more shirts.

I had several custom t-​shirts done here through social coupon deals. While the pricing seemed too good to resist, I quickly regretted it.
1) User interface was buggy. Uploading the design, surprisingly easy. Everything afterward, in order to check out… a horrible headache. It took a REALLY long time.
2) Not WYSIWIG. I’d vectorized it and everything, it looked right on the screen, but when they actually sent it to me, it had the same text but in different fonts. Just bizarre.
3) When the other reviewer said the colours were messed up, they weren’t kidding. The colours of some of the shirts were really greenish – not at all what I’d uploaded, and not what other printers – when given the same file – came up with.
4) They SAY on the site that if something goes awry, they’ll do «everything in their power» to make it right. I sent them a detailed description of the problems, complete with photos of the errors… and got NO response. Literally zero.
The shirts that I got (organic ones) were stiff and are always wrinkly. I suppose I could spring for the AA ones, but I certainly won’t do it with a company that’s going to screw up the print job.
The other reviewer complained about the price. Actually their regular prices are pretty average (though it’s hard to compare apples-​to-​apples… you’ll have to pay for shipping… should the list price be cheaper to make up for the fact that they don’t need a storefront in a high-​traffic commercial location?) In Vancouver, we pay the same list price – about $ 30 for direct-​to-​garment on the cheapest cotton shirts available – at places like Make or Cherry Bomb. But they have great service and talk you through it to make sure they get it right.