Greenwood Park Animal Hospital

We adopted a senior rabbit last year from friends who were moving away. Bunny was a beautiful, mellow male Rex with a great disposition. Very friendly and loveable. With his age, we knew we may not have him for long. At a checkup with Dr. Munn a few months ago and he was determined to be 8 years old. We enjoyed having him in the house, or in the backyard for him to explore, under our watchful eyes. Aside from the regular pellet food, he loved Chinese greens. In the last month, he ate very little, lost a lot of weight, lost fur on his cheeks and had laboured breathing. The prognosis was not good. We did not want bunny to suffer. The staff was fantastic in sending him to bunny heaven. We cannot thank them enough.

Amazing place for rabbits. If you have a rabbit you must come here!

This clinic and Dr. Munn are as good as it gets. The staff are knowledgably and very friendly the prices are very reasonable but number 1 reason why we bring our furry family here is the compassion and love of animals (furry, scaly, rat to cat to lizard to Great Dane) we feel and see in everyone at the clinic.

Being an animal person I have always been at the mercy of vets, many of which make all manor of claims but in the end it’s all about the money for them and Greenwood is no exception unfortunately. I have searched far and wide for trustworthy Veterinary care for the plethora of beautiful animals I have been privileged to have in my life so I have had my fair share of experiences with vets and few have lived up to the challenge.
I decided to try Greenwood as they advertise the vet being Dr Murr I believe who specializes in the care of rabbits and small animals. However I was seen by one of the other vets (Dr Mackenich; who’s name is conveniently not available on the website, so the spelling may be wrong) when I took my bunny Wonka in to be examined, which did concern me slightly as I was hoping to see the specialist who was the primary reason I chose to drive to the other end of the city.
She seemed pleasant enough however her only real concern was for me to bring in all 4 of my rabbits, 3 of which aren’t showing any symptoms but she insisted… Of course… That all 4 come in so they could charge us the exam fee x4. I told her I was unable to bring in all the rabbits at once and asked if there was anything they could recommend to make it possible but they offered zero options or help in anyway. They seemed more concerned with pushing products then really helping the animal. We were told at the end of that visit that we would only have to drop by and pickup the next bout of wonkas meds but when the time came around they not only insisted that we pay them yet another examination fee for Wonka but they wanted to see all the rest of the bunnies and charge us the exam fee for each. As I said ive dealt with many vets and I know my last two didn’t require an exam fee for a follow up so after driving all the way across the city to a tiny, kinda run down vet with no parking I was a little taken aback by how greedy they were.
The lady at the front desk was also a little off putting, she cracked a few sarcastic jokes which although I can’t remember the context exactly I found unsettling at the time. She had a pretty cold and sarcastic demeanor that I didn’t find conducive to what you would expect from a secretary or someone dealing with the public and again offered no help or information when asked.
Lastly, I had to literally hound them just to get a response… I had called to inquire about the next round of meds to have the secretary claim someone would get back to me which they never did. They knew cause they administered the meds that he required the meds for a certain date otherwise any progress made would have been lost. So having to chase them down to do their jobs and then have them try to swindle us for more money was needless to say very upsetting for me.
I will not be making the hr long trip again to venture out to be exploited by another greedy vet as there are plenty to choose from and I’m sure I can find one closer to rip me off

I cannot sing the praises of Dr. Munn and the staff at the Greenwood Park Animal Hospital highly enough.
After we had been turned away by other veterinarians (The abysmal Animal Hospital of High Park) in an emergency situation, Dr. Munn took the time to asses our rabbit after-​hours, deemed that immediate surgery was necessary, showed me a step-​by-​step photo breakdown of the operation he proposed, and was completely upfront about her chances of survival. Not only that, but the staff were more than generous in taking our financial situation into consideration.
Three years later, our rabbit is alive and thriving (though minus an eye, several teeth and portions of her jaw) thanks to excellent emergency services and post-​op care provided by the Greenwood Park Animal Hospital. Dr. Munn has been her vet ever since, and his attention, expertise and straightforwardness have always been impeccable.
I’ve been consistently pleased with the cheerful desk staff and friendly veterinary assistants, who remember our and our rabbits names. Greenwood Park is the third veterinarian we’ve patronized in Toronto, and although their location is more than an hour out of our way, they will have our continued patronage for all of our animal care needs. This is the best vet in the city.
(Also, if you’re going to wait a surgery out, there’s a lovely coffee shop called Grinder on the corner who don’t mind pets tagging along)

This was probably the worst vet experience I have ever had. I would never recommend greenwood animal park hospital to any pet or rabbit owners. The front desk receptionists and staff are extremely rude and cold. I had a pet rabbit and through research I found that greenwood animal park hospital specializes in rabbits and small animals. For each visit I came down from Milton. I was 15 mins late for my last visit and drove through a snow storm with extremely bad road conditions from Milton and had mentioned that my rabbit stopped eating, pooping and urinating for over 14 hours. When I got there, they made me wait another 2.5−3 hours and were the last to be treated knowing that he had a serious case. The technicians couldn’t even feed him some water or quickly check his condition to see how serious he was as he was slowly dying away. And when we got in the room they mentioned he had to be euthanized because he was extremely dehydrated and weak. He also had an another condition which was not curable but the whole process was unexpected and completely rushed as the clinic was closed. They couldn’t wait for other family members to come for this process as they were already closed and suggested the procedure to be done immediately. I came to pick up his ashes the following week and someone had called in from the clinic and asked me to be there between 1 – 1:30. So I called just to let them know that I’m on my way and I’ll be there at 1:15 and that I was coming from Milton. Again the receptionist was extremely rude and cold and said that they close at 1 and that I would have to come back again. I got there at 1:15 and had to wait out the door for a good 15 minutes knocking. Until they finally decided to open the door for me to get his ashes (which I have already paid $ 200 for). I have never met Dr. Munn and he may be a great guy but the staff there has no empathy and are extremely rude. It was probably the worst final moments for my pet and my self. If I could give a 0 i would.

I just called to get some information about possibly having my cat put down which is obviously a very emotional conversation to have in the first place. He is 16 and is having seizures and has completely lost control of his bowels. I have known him for 16 years and I can see that he is uncomfortable. The person I spoke to was rude and cold and did not give me any answers aside from saying, «16 is not old for a cat.» I ended up just hanging up the phone because I was so shocked that someone could be so detached and unhelpful. She provided me with no information but at least I can confidently say that I will NOT be bringing my cat here for his final moments. I know a lot of pet owners in the neighbourhood and I will be telling all of them to stay away from here as well. Maybe Dr. Munn is nice but they should really hire more personable front desk staff.

All the staff are very nice and polite, they don’t try to make you pay for more than you actually need
The place itself isn’t fancy, but they have everything they need, it’s clean and pleasant

If I could give this place a rating of a 0 I would. I started coming here as I bought a rabbit and a lot of the vets I researched did not take rabbits.
I went a couple of times within the past year and had okay service but there is one receptionist who was always frazzled and rude. I was only ever booked with Dr. Munn so I can only speak to my interactions with him.
In the fall my rabbit wasn’t really drinking water and thus wasn’t urinating very much. I took him to the vet and Dr. Munn felt his stomach looked at his teeth and took a urine sample. My bill came to $ 300! I was shocked that I was charged for a full exam from him touching his stomach. I only wanted the urine sample because the exam wouldn’t have told anything!
My second bad encounter was even worse. First the horrible receptionist/​technician answered the phone. It was 8:07am (they were open 7 minutes only) and she was already frazzled. She booked my appointment and when I asked if it would be with Dr. Munn she said no it is with a technician, we do not have the time to cut your rabbits nails on a Saturday. When I said I would have to rebook she hung up on me. No bye no let’s see what else we can do. Just a hang up.
I called back the following week because I needed to get my rabbits nails cut and I had called a few other places and they do not take rabbits. When I showed up I waited 15 minutes before anyone even came out to greet me. The receptionist/​technician came running out saying they had an emergency and all hands are on deck including her. I’ll be honest, I don’t really care I just want to be checked in for the appointment to be over. She puts me in a room and says they’ll be right with me. She doesn’t put a new blanket on the table — so she expects my rabbit to be put on the metal and slide off because there was currently no towel! When I opened his cage she was shocked and started questioning if I even had an appointment and she thought it was a dog not a rabbit. I have a dwarf rabbit — there is no way you can mistaken him for a dog! She told me I had to wait and when I asked if she had any idea of how long (I had an appointment right after) and she freaked out that they had an emergency and she had no idea what time. I asked if I should just reschedule because I had an appointment that I could not be late for. She freaked out that she had no idea and there’s an emergency and that’s where their focus is and slammed the door. My husband came a couple of minutes later confused that we were still waiting because there were 2 technicians in the waiting area talking away. I waited 30 minutes and finally left. I was able to find another vet that takes rabbits and they were absolutely amazing! I would never go back to Greenwood especially because once I left they never even called to check if everything was okay or to apologize for the way we were treated. I understand emergencies but that is not an excuse to act the way she did.
I will not recommend this place and my new vet is Ashbridges Bay Animal Hospital which is about a 5 minute drive from Greenwood Animal Hospital.

Great clinic, sensitive to both the pet and the owner. I have had excellent experiences with the vets as well as the vet techs. When my 18 year old cat fell ill recently, they didn’t pressure me into any invasive measures I was uncomfortable with. All options were put in front of me, and the vet said she would support whichever decision I made. We tried the least invasive mid-​range option for treating my cat. Unfortunately the treatment didn’t improve her condition, but, as I said, she was 18. When I lost her the staff was very sweet and kind, even ushering me into a room to deal with the bill, and going to manually enter my credit card info so I didn’t have to stand in the waiting room in my distressed state. Their kindness and sensitivity at such an awful time was greatly appreciated.

Attention Toronto Bird Owners! I just found the perfect vet!
My darling bird got into a scrap with my other bird, and I had to take her to the VEC Sunday evening, then had to do a follow up with my regular vet today (Monday). I usually go to High Park, which I don’t love, but heard about this vet and decided to give them a try.
They were able to squeeze me in last minute (as we needed an appointment to get my bird on her antibiotic medicine that the VEC was not able to give us). We saw Dr Luckwaldt and he was amazing!
The vet itself is lovely, clean, and the staff are all very nice and caring. It was obvious they had experience working with birds before which was great! Dr. Luckwaldt himself has had a lot of experience in avian medicine (20+ years) and also has experience working with raptors, so I know my little birdie was no problem for him!
He was able to check her stitches, clean them up, and informed me of all the things that could go wrong, and also informed me of things that are going well (in regards to her injury). What I liked most is that he didn’t treat me like an ignorant bird owner (which is nice, since I look really young, I get that a lot even though I devote a lot of my life to avian care).
Dr. Munn also popped in to say hello and told me he also had a Quaker parrot (although his was a lot nastier than mine, lol).
It was great cost-​wise also, as I paid an arm and a leg at the VEC and they said they would treat this as a follow-​up appointment which saved me a LOT of money. They also said they woud remove my stitches for free, which is something HP would NOT do (they charged me $ 50 to just come in and look at blood results!).
So yeah, great experience and highly recommend them as THE avian vet.

Just fantastic all-​around; Dr. Munn clearly cares deeply for his clientele and their owners. His expertise in rodents a real rarity in this city and we’re going to continue to visit him and his friendly staff whenever our rats aren’t feeling so hot.

Dr. Munn, the main vet at this clinic, saw my pet recently for a respiratory issue I asked him to look at. He said my animal didn’t seem to have one, and charged me about $ 180 in fees.
A week later the infection I asked him to look at almost killed my animal, and resulted in hundreds more in fees. I had to go to another clinic of course – not just because Dr. Munn missed the illness I specifically asked him to look at in the first place, but because Munn doesn’t like working when animals are sick and so wouldn’t see wouldn’t see my pet anyway.
I know a lot of people like this guy, but being charged nearly 200 bucks for an exam that misses a deathly illness that the patient’s human is *specifically asking about*, then not being around when the illness becomes full-​blown is something people should be doing without.

I couldn’t ask more of a vet or vet clinic. Dr. Munn and staff are among the most attentive, considerate, and responsible animal care professionals I’ve come across.
They looked after my cat who was in a life-​threatening state, pointing out symptoms, but also checking with me about what was ‘normal’ behavior for this particular pet. Dr. Munn was very clear about the possible causes and treatment outcomes, and they were sensitive to both health and financial issues, which is always a delicate matter. Dr. Munn was even sensitive to what level of knowledge I was starting with and was interested in learning, so that I would feel that my questions were answered.
They did follow-​up calls, discovered a trick for me to get my cat to take his meds easily, both showing their dedication to their practice.
Their prices were discussed upfront and were very reasonable. Just the place I was looking for. *Also known for their rabbit care

I’d absolutely recommend Greenwood Park Animal Hospital.
The vets and their staff are all extremely warm, personable and clearly care about the well-​being of your pets. We’ve seen Dr. Hammond and Dr. Munn — great experiences with both.
When our little pup was neutered, I was really impressed with the staff. After we took him home, they called me to check in on how our dog was doing. When I called in to ask questions, they were happy to answer my questions without having to come down for a visit.
Our dog loves going there, which says it all really (although it probably has something to do with the liver treats!)

Having 4 cats and a dog, I’ve been through many vets and animal hospitals. I’ll be the first to write a bad review and it’s about time I’ve had the opportunity to write a good one!
The staff are SUPER friendly — right down to the front desk/​reception ladies. Dr. Munn is wonderful, caring and honest. Not once has a vet ever got down on the floor to sit with one of my pets in my 15 years of being a pet owner, but Dr. Munn did — all to make my pet more comfortable in his visit.
Clean clinic, charged me LESS than quoted over the phone and very helpful.

Dr. Sam Munn is the heart of this operation. We brought our cat into see him, as he was coughing up blood and we found out that he has lung cancer. he was and continues to be very loving towards our cat, very patient with us and all of our questions/​concerns and very proactive in his care and attention. for example, he phoned us a number of times personally, to either give us updates on our cat’s medical tests and diagnosis or to just ask how he was responding to the medication. when we bring him in he has always taken a strong interest in his health and celebrated when he seems to have taken to his medication well.
the staff/​reception is also very warm and you should feel very at home and safe under the care of Dr. Munn.