Grappa Restaurant

Food took quite a while but the hummus and bread was great.
Unfortunately, the server forgot what my order was and brought something else entirely!
Then my husband asked for a glass of light white wine, but was brought a red instead? My husband tried to get the waiter’s attention about 3 times before he eventually gave up.
After a few bites of my meal, I started to feel incredibly nauseous, so we had to leave.
(They were kind enough however, to give us a crème brûlée on the house for the mistake).
I had to take some gravol for my nausea once home, and now and my husband is feeling sick to his stomach and is throwing up in the bathroom!
Im completely baffled and at a loss for words!

We booked this restaurant for my daughter’s confirmation.
What a mistake!!!
Unfortunately, I should have expected what we received in the way of service the evening of that event. The owner (David) had avoided my repeated attempts to meet with him and book a party for 20+ people, imagine that!
After several attempts to reach him by phone and in person failed, we finally met with the chef Ravi, who was very nice to deal with.
We booked based on our meeting with him.
A set menu and price was agreed upon.
Upon our arrival our interaction with the owner David, was confrontational from the start. We asked for one of the tables to be rearranged to accommodate one of our guests who had a toddler for a baby seat, and he said that the tables were to remain as they were; he scowled something about he was turning other customers away that evening; his concern was with those who were turned away, not the 20+ clients who were present.
Servants were downright crappy and rude; one servant was actually tossing cutlery down onto the tables and saying ‘Bene, Bene’ indiscriminately. To who and for what purpose, not sure; one of our guests was Vegan, and in the planning of the menu this was discussed, during the dinner the guest’s dietary requirements were not acknowledged and we needed to make it a point with the servers that this was previously discussed and was to be accommodated.
When dinner was over we asked for the cake to be cut; (cake was purchased from a Bakery paid for separately; cream puffs which were on the cake and should have been served were not; perhaps they were to bothersome to cut around and were either removed and discarded or kept to be eaten by their staff!
Coffee which was to be included did not arrive with the cake (common sense you would think).
Once I noticed this and approached the waiter to have him inquire with the guests, he looked at me like as if I was asking for his right arm. The coffee for one of my guests showed up 10 minutes after they had left (the coffee was not worth waiting for anyway); my wife’s coffee cup had coffee grounds around the bottom of it. Those of us who (were privileged-​HA HA to have) received it were turned off and did not finish their coffees.
To top it off the gratuity was miscalculated by $ 40.00 over the amount it should have been and to add further insult our request to speak to Master David at the end of the night was ignored; this is by far the worst experience. We had had previous celebrations at other restaurants in the area (Posticino, Prego and Luci) where we were made to feel like valuable clients; in future we will be sticking to these establishments.
Avoid this place– and Danny, you seriously need to up your interpersonal skills because they stink; I don’t know what keeps you afloat; there are many other good options out there –you are not the only game in town, so stop acting like it. If you don’t, your non returning clients will let you know that.
Remarkably bad! Avoid it like the plague.

I’ve been here a handful of times, mainly with my significant other’s family or just the two of us. We are a mixed family of Italian, Chinese and British, just so you know regarding the racist experience that some may have had.
The service has almost always been excellent, but this restaurant tends to hold large parties — when that happens, they are generally understaffed both FOH and BOH. I’ve visited during a large event, and my food had come out an hour later after being sat — we spoke to the manager about the lack of service as we know that is not the case when they aren’t incredibly busy. He apologized and offered to waive our bill, but we insisted to pay for our appetizers. He packed our entrees and said it was on the house to have a midnight snack. It was nice of him and he did not have to do that.
The food here is excellent, the price you pay, the portion and quality you get is your money’s worth.

We booked an appointment with the restaurant manager to book a large group dinner for our daughter’s baptism. He was really good on the phone, but when he saw us he was extremely dismissive and distance. What could it be??? I will never go to that restaurant or support their business .
The dark ages are over and there are many different people and races in the world and businesses need to be inclusive, we live in Canada damn it!!!

Had dinner here tonight just cause we were in the area and didn’t know where to eat since we live in DT Toronto.
What a great surprise. Perfect Italian food.
Super nice place. Homey but not casual, fancy but not fake…
Great wine list and simple Italian menu with the best u can think of.
Had the caprese salad to start, the mozzarella was so fresh and tasty. The pasta was cooked Perfect and the sea food was great.
Will totally drive back from Toronto for that place.
Our server, Giovani was very helpful and informative.

I have been to both this and the original Grappa maybe a half dozen times over the years and found it usually decent and occasionally very good. This was by far our worst experience.
The Resto was packed which could have (although it should not have) lead to the staff being a particularly unhappy group. It is hard for me to understand how someone in sales can’t smile at least once or twice? But they succeeded.
And what’s up with not listening to the customer when they make an entrée selection? While she sold me hard on the Osso Bucco and went along with it, not a peep was heard when she later cleared my half finished plate.
Other soup and salad apps where disappointing as well.
Hmm.others seem to been happy with the New Grappa but I have to say it is going to be difficult to return.

Not good
Pasta — pappardelle beef was third rate
Calamari rubber
Amateurish
Steak= wannabe
Friendly but limited knowledge service
Mediocre wine list
200 $ for three; no bargain for the above
Avoid

Toujours aussi bon, dommage que ce né soit plus dans le quartier italien mais dans les quartiers du Queensway. Cuisine italienne de qualité, service excellent, choix impressionnant de vins: tout pour plaire !

Four of us went to Grappa Ristorante near Queensway and Royal York Rd. on a weeknight.
I had been hunting for a great higher-​end Italian restaurant since the early 2000s, ever since i’d fallen in love with the seafood at Presto on Broadway in New York City’s Upper West Side (not Pasta Presto), and since Presto had closed. I tried high-​end Italian places in Los Angeles and Toronto, but Grappa is the first one that met my expectations.
We ordered the Penne Puttanesca with tiger shrimp. The night’s special was trout, and I ordered the Salmon Canadese, a pan-​seared salmon with maple-​mustard dijon cream.
The penne was fine, but very unremarkable — the tiger shrimp taste firm and fresh, but lack any sense of special flavour that might distinguish it from, say, homemade tiger-​shrimp pasta. It was the fish dishes that made an impression. The people in my party had a taste of one another’s dishes and I found the trout good but not great, but the two ladies who had actually ordered the trout said it was top-​notch.
The salmon that I had was, for me, the best entrée. It is the first fish dish I’ve had at a restaurant that matched up to Presto’s «Salmon Chef Style», with a complex sauce that complements the taste of the fish without overwhelming it, and the texture of the fish is impeccable — it melts in your mouth, practically, but still retains its shape on your fork and on the plate.
After the main dish we had desserts, a crème brûlée that was delicious.
After 10-​plus years of searching, this was the Italian fish dish that I had been looking for, so for that salmon dish alone, I would be returning to Grappa.
Service was very nice, with a spunky young lady with an East Coast accent who was charming but not rehearsed. She recited the complicated specials of the night from memory and knew the menu very well, and her service was fast and efficient while making the atmosphere welcoming but not generic. She just seemed real and appealing. Extra points to the establishment for not sanding down their employees’ personal quirks. I am very picky when it comes to service, in terms of speed, courtesy as well as authenticity, and this was one of the rare places that surpassed my expectations.
If I had criticisms of the restaurant, it’s that it’s a bit dark inside, the dining areas feel like they are below street level and have a slight «basement» feel, and the outside of the restaurant makes it look not too much like, well, a restaurant. I would think that with a more open, brighter front, this restaurant would attract more customers, which it deserves.

My family and I went for my dad’s birthday. He loves this restaurant. The food was amazing, no one had any complaints. I ordered the pasta with asiago cream, grilled chicken and bacon and loved it as I’m not a big pasta fan. However after hearing from the other end of the table about a cockroach (ew) crawling above the wall seating we all got a little grossed out.

First time at Grappa — live in the area and I have to say, we had an amazing experience. I love pasta with seafood and this had to be one of the best. So fresh, light and delicious. The veal on the bone was incredible. Wine list is fantastic — Super Tuscan a great buy. Waiter and Manager made us feel very welcomed. Décor very ‘fancy/​upscale’, more rustic laid back décor would make it feel less prententious. Food is AMAZING!

Unprofessional, owner was rude — I believe because I was a person of colour. he cancelled my reservations and said I could wait an hour or more if I wanted service. He did not compromise and did not speak to me so nicely. Won’t be back. Won’t recommend this spot.

I’ve been to Grappa on a few occasions (haven’t visited this new location yet), and had to share their greatness with Unilocal.Honestly Italian restaurants generally don’t impress me– most pastas are just mediocre and it’s always the same old schtick. However the first time I dined here, they won me over. The service is always great and charming, the atmosphere is cozy, and the food is always top notch. I always get their mushroom & truffle linguine and I’ve got to say I wish I could recreate this at home to save me some money. It’s perfect, has the right amount of earthyness, just enough acidity, and the hearty mushrooms make it a filling meal.
All in all, this is one of the only Italian restaurants I’ll frequent and I cant recommend them enough.

Just an ok Italian restaurant on Queensway. The service was great. Very attentive servers. We went on Winterlicious. The portions are good size. Food is just okay. Nothing really inventive. I still prefer Grano on Yonge & Eglinton.

Lots of food, friendly family oriented restaurant which servers regular customers well. Cannot say it was the tastiest italian food ever but it was good, well located for Etobicoke and well priced. As a foodie, I approve Grappa as a place you can take your elders.

Yes, this is the same Grappa restaurant that used to be at 797 College Street. Same owner, updated dinning area.
This restaurant is a great place to enjoy a delicious Italian meal and a night out dinning.
One of the most extensive wine lists that I’ve ever seen with something for everyone.
The food is creatively presented, fresh, and delicious. Be prepared to stay awhile, and relax. If the blueberry crème brule is on the dessert menu, don’t pass it up.
The owner is working the Front Of House, and is very engaged and involved with customers ensuring they are enjoying their experience.
Pricey, but well worth it.